vacuumfreeeke
Well-known member
- Joined
- Jan 22, 2007
- Messages
- 276
Hey everyone. My 3 year old Cooks Essentials talking bread making microwave just bit the dust. I was heating up a country fried steak for boyfriend and when I got back to the microwave after it had been about 5 minutes since the timer stopped, the thing was still humming. The magnetron tube stayed on and the only way to get it off was to unplug the appliance completely. I waited overnight to see if it was still like that and it was. I threw it out and spent all of yesterday shopping for a new microwave. Came home with a 268 dollar GE convection/microwave combo. At first I loved it.... it looked great, heated great, and had lots of versatility. The control panel was very intuitive, and I just knew that it was going be great. Well, I was heating up some frozen fish fillets on the convection setting when all of a sudden (about 15 minutes after it had been running), the machine shut down. Display and interior light went off and none of the buttons worked. I tired my vacuum sealer in the same outlet to confirm that nothing was wrong there... the vacuum sealer worked perfectly so that meant the silly microwave had broken after only 2 uses on the 2nd day!
Really wanting that machine, I called GE to see if it was something simple. The jerk that answered the phone didn't even want to help me until I gave her all kinds of personal info (I'm quite surprised she didn't demand the social security number)... Then she instructed me to go online to ge.com and diagnose my own problem because if she had to send a service rep out I would have to pay for it (the warranty doesn't cover actually getting a broken machine fixed apparently). I told her I'd never buy another GE product again for the rest of my life and she told me to have a nice day.
I marched that sucker back to Lowe's and got a refund. Got a Panasonic that is JUST a microwave. It's a little too big, but I think I'm going to like the Inverter technology and the keep warm feature. Plus the sensor reheat and cook. I don't like the control panel though... the quick start option isn't very quick, and it's not simple to change the power level like it was on the GE. It's been a long time since I've had a microwave that was just a microwave, now I need to get a toaster oven, rotisserie, and bread maker to have all the functionality I used to have with the old machine.
Anyway, thanks for listening to me vent... what better place to share appliance happenings?! Does anyone have a Panasonic microwave (or the GE convection combo)? If so, what do you think?
thanks
)
Really wanting that machine, I called GE to see if it was something simple. The jerk that answered the phone didn't even want to help me until I gave her all kinds of personal info (I'm quite surprised she didn't demand the social security number)... Then she instructed me to go online to ge.com and diagnose my own problem because if she had to send a service rep out I would have to pay for it (the warranty doesn't cover actually getting a broken machine fixed apparently). I told her I'd never buy another GE product again for the rest of my life and she told me to have a nice day.
I marched that sucker back to Lowe's and got a refund. Got a Panasonic that is JUST a microwave. It's a little too big, but I think I'm going to like the Inverter technology and the keep warm feature. Plus the sensor reheat and cook. I don't like the control panel though... the quick start option isn't very quick, and it's not simple to change the power level like it was on the GE. It's been a long time since I've had a microwave that was just a microwave, now I need to get a toaster oven, rotisserie, and bread maker to have all the functionality I used to have with the old machine.
Anyway, thanks for listening to me vent... what better place to share appliance happenings?! Does anyone have a Panasonic microwave (or the GE convection combo)? If so, what do you think?
thanks
