Bold laundry detergent?!!

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@ Earthling177 - I'm one of the folks that kept purchasing Bold - but not because I didn't want to hang around to add fabric softener, or felt as though I didn't have a choice. I actually preferred its smell over "Tide with a touch of Downy". Plus, call me old-school, but I love seeing a ton of suds in my washer...and Bold always gave me a good deal of suds.
 
P&G

I don't know if they are currently doing so, but P&G customer service used to be provided by Matrix Marketing, which is now called Convergys. I worked there at one time in the DirectTV dept. The CSR's can only provide the information that the customer (contracting company) gives to them. Sometimes the info is out of date or incomplete.

The Procter & Gamble Ivorydale complex is divided into 3 separate companies - P&G (Fabric & Home Care Inovation Center), St. Bernard Soap Co. (bar soap such as Ivory is made there), and the J.M. Smucker Co. (Crisco). For a time, P&G continued to distribute the Professional Crisco products, but that is now done by Cargill.

For a period of about 10 years starting in 1957, the Clorox Co. was owned by P&G. It had to be split off due to an anti-trust lawsuit. However, P&G currently distributes the Professional Clorox as part of it's commercial laundry product line.
 
@ CircleW

Interesting that you'd mention this, as Conversys also handles the customer service calls for Xerox benefits in NJ, amongst other companies.

Has this been the case for a while? I remember calling P&G customer support when I was in high school, as I needed info for a science project (circa 1994 or 1995). The folks were terribly nice, and extremely knowledgeable. While the folks were certainly pleasant now, they do not seem knowlegeable about their products *at all* (I've had to call them for other things besides detergent), and in the case of my call regarding Bold, it sounded as though they were reading info directly from Wikipedia...
 
1994 might as well be 1904 in ways that companies have changed since.

Nearly all large consumer enterprises have some version of outsourcing of customer service today. Banks, credit cards, consumer goods, etc.... Cannot tell you the last time have reached say a customer service rep from Amex that wasn't in India or some east Asian country.

This, and or thanks to technology everything is routed to one or a few local call centers, or the quickly growing ranks of reps that work from home. The latter can be employed directly by the company or again from an outsourced agency.
 
I just put a medium size load of whites in the Affinity with about half of a large scoop (pictured above) of this Bold.

 

I'm pleased to report low suds levels like I haven't seen for years from a powder!   That amount of Gain or Tide powder "for both" would have nearly obscured the window with suds.   I'm going to get more of this stuff, as I prefer powder to liquids.   The scent is pleasant enough.

 

I have to wonder if this is old or otherwise leftover stuff from before the "for both" formula, or if P&G actually got enough complaints about oversudsing that they made some changes.   The latter scenario strikes me as unlikely, so I'm going to stock up while this Bold is still available.
 
I still think the Bold above is a detergent made in USA and imported in Canada.
Nothing to do with the UK Bold (or Dash in France, Bolt in Italy, Lenor detergent in Germany etc. etc.)

But it's easy to verify. Just compare the two pictures of the UK Bold powder and your Bold.
Have someone of you guys from UK an opened box of Bold?
 
Maybe something is going on with Procter & Gamble Europe...

Also Gama, another recognisable detergent brand of P&G France (once a brand of Colgate Palmolive, wich was acquired by P&G in 2003) is no longer a P&G brand.

Now is Blue Sun

http://www.bluesuncb.com/en/what-we-do/we-manufacture-top-brands

And maybe Ariel detergent will be one day another brand to become part of another owner (in some parts of Europe). Now Blue Sun got a licence and manufactures it, but it seems that one day it will become A+ ....

http://www.bluesuncb.com/en/whereabouts
 
Wow...

Now, that's interesting. I knew P&G still made Dash in other countries (as well as Ace), and I was even trying to figure out how to order some, and have it shipped to the states. However, if it's now a private label product, I'm not sure I want to order it. I doubt the fragrance will be the same, and most private label companies simply do not produce a detergent that can clean as well as a P&G product....see Huish/Sun, which I believe are now part of Henkel.
 
They produce everything to a price and to a formula.

For example, I would definitely rate Miele's private label stuff as extremely good and it's produced by a two private label makers. I wouldn't say that their twin-dos detergent is phenomenal, but it's a very definite TOL detergent and does the job as well as anything I've ever used and I prefer the scent of it to most detergents in this market.

Miele's wool/silks/delicates liquid is probably the best I've ever used.

In terms of fragrances in this market and my perception:

Ariel Powder - Overpowering sort of citrus/pine hard to define scent. Not a fan.
Ariel Liquid - Also overpowering.
Ariel Pods - Quite nice scent, completely different to the other two products.

Persil (Unilever) small and mighty bio : smells nice - non-floral, uplifting kind of scent.
Persil (unilever) small and mighty non bio : Smells like hair shampoo. Quite nice though.

Bold (all versions) - Not my cup of tea at all. I don't really want to smell like vanilla pods and diamonds or whatever it is they're pushing at the moment.

Surf : All rather overpowering except the herbal one and they don't clean all that well.
 
Could all this weirdness at P&G Europe, be to do with circumventing some kind of EU Tax laws?

Maybe P&G are tying up some loose ends before Doomsday happens.
 
@ iej..

Is “Surf” still a Unilever product where you live? In the states, they sold their detergent portfolio to Huish (which became Sun Products, which is now part of Henkel). When Huish/Sun took over the US portfolio (Sun, Wisk, All, Sunlight, and Surf), the detergents were reformulated, and all had that stereotypical “store brand” (read: cheap perfume) smell. The quality of their cleaning also went to hell.

I’ve tried most all of the Ariel varieties, save for “Alpine Fresh” and “Purple Flowers”. I’d love to give Dash and Ace a shot...but again, not sure what they’re like now, since P&G seems to be pushing them off.
 
@ dixan

Thank you. Very interesting information this about Dash and Bonux brands.

But this refers only for Dash in Germany, Austria and Switzerland ("Demnach hat die Dalli-Gruppe für „Dash“ die Markenrechte für Deutschland, Österreich und die Schweiz erworben")

In Italy, Belgium and France Dash will remains P&G.

@ Steve

Dalli-Werke is an old German factory with a great tradition. It is not a simple private label. Their products are very good.

The majority of Miele detergents mentioned also by James (iej) are made by Dalli-Werke.

If you will have the opportunity to try the Italian Dash you will see for yourself it is a very good detergent, but I'm sure the Dash made by Dalli-Werke will be also a very good product. Definitively not just a simple private label.
 
Sold on Bold!

I'm very pleased with the results from the load of whites I referenced above.  Stain removal was excellent and suds were low, just like they used to be with all HE powders.

 

I hope they keep making this stuff and that they don't turn it into a moving target by periodically packaging it under different retired P&G brand names.
 

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