Consumer Reports: Samsung Waterwall Dishwasher Flunks Test

[daveamkrayoguy]

Sam Hung's Innovation Pipe Dream:

Someday if all the bugs get worked out and THIS really does become some sort of Industry Standard (but, God knows, "If!", it does...) maybe SAM HUNG (and what ever other makes want to try to better this hopeless contraption--Electrolux?!) this will someday make our Picture Of The Day...!

-- Dave

 

[washman]

I believe

that consumers would settle for a machine that works. Is that too much to ask?

 

[tolivac]

I would want a dishwasher to WASH THE DISHES-not spray them with food muck water staying in the tub sump-the machine doesn't flush out the food remains from the dishes.Using this washer-its like cleaning your gun with a dirty patch and ramrod!And the roaches and ants would love that stuff in the filter-WAIT!!!they can help you by cleaning the filter for you in between loads!

 

[mieleforever]

Somehow I think Samsung is being very clever. They have created a name/brand with a huge croud, mostly younger buyers, and a lot of them is Samsung cellphone users, that specific croud is now slowly starting to grow up and will be buying more appliances. More importantly the brand will be recognised. They have even started at the tender age of 1year and upwards with their marketing campaign. Why I am saying this, well in the town where we live there is a very upmarket preschool, and Samsung have started to market their brand in the school, by building a little Samsung shop in the school for the children to play in. The Children in return will demand from their parents the Samsung cellphone/tablet/washer/whatever.

They have sucsesfully embeded in them that one should constantly be changing youre appliances every few months (the same as you would change a cellphone) and always be on top of the newest software update. I furthermore agree with Washman, as to the fact that what is new is not necessarily better.

So there you have it folks Samsung will eventually take over the world whether we like it or not.

I don't like their products because IMHO it is inferior, but that's just me.

Cheers!!

 

[richnz]

Why the cryptic error message?

Why doesn't the machine just say "CLEAN FILTER"?

 

[mrb627]

Error codes

I agree! In this day and age of electronic everything, let's do away with these stupid ass error codes and just display what is wrong. Isn't that supposed to be the advantage to computer controls?

Malcolm

 

[tolivac]

I can go along with that!!!Just be simple and direct-no beat around the bush codes-"Clean filter!!"Or since its so "automatic" why doesn't IT clean the filter ITSELF??I would think it would be a simple matter for a clever company like Samsung to come up with something to flush the grunk out of the filter after the wash cycles!

 

[henene4]

@tolivac

I guess, if the filter is that clogged, this would mean the wash water wouldn't be dirty after all as all the dirt is caught in that filter. So, I guess, the filter design had to be that effective so the high pressure WaterWall® nozzels would not clogg up.

 

[daveamkrayoguy]

What's really needed is a counter-action to dispose all the dirt on the dishes as it's washed off...

There needs to be a water flow at the bottom of the tub and an active diposal system, that way there will be no gunk left at the bottom, and it hopefully won't spray back on the dishes...

If something like this can be engineered into this dishwasher, though, it would have to be cost-effective and hopefully, w/ the potential complexity, work!

-- Dave

 

[roto204]

"Clean filter"

I suspect that part of the problem with making a display actually tell you what's going on is that they'd have to repackage it for each localized language application. It's easier for them to have the machine beep and say "F7", then publish a manual in your language that describes the issue, than it is to design the machine to do the thinking. Of course, a decent LCD panel would allow for this, but since they've designed this machine to give LED readouts through a laser-etched display in the metal, there you go. Function took a distant back seat to form, and all that.

 

[murando531]

I think function has been locked in the trunk to make way for form, in many an aspect of today's age.

 

[foraloysius]

Probably biggest fault is that they didn't test their design under extreme circumstances like every decent manufacturer of appliances should do.

 

[mrb627]

Extreme conditions

Like the spin-sploding turbo drum washers, too!

Malcolm

 

[henene4]

In defend of LG

OK, right away, the WaveForce problem was a big mistake by LG, is not excuseable and could have been prevented.
But, the problem in the end was just a little fault in the programming, combined with a "bad" load and sometimes just plain wrong use.
The programming was not even wrong, just a bit bad taken. They thought ones the thing speeds up, it wont change the load distribution much as everything is spun out about even, retains about the same amount of water to its dry weight and even if not, particular items won't make up a too big percentage of the load.. So, lets say, ones were above 300rpm, OOB sensing isn't necessary any more.
But than, the user threw this over and washed comforters with towels together, or water proof items with other stuff together.
Now, of course, these special items lost more water than the rest of the load and in most cases, most of this water is lost in quite a short time. So, if that happens, the load goes severly OOB and pretty much knocks the washer apart.
Of course, this still caused severe danger, but it was not 100% caused by LG. Again, they were part of the problem, but not the whole problem.
If you really speak of a manufacturer bringing danger to people all by them selves, look at Candy/Hoover in Germany. Imagine about 15 pounds of laundry in a FL washer drum, traveling at approx. 90 miles an hour (1600rpm) and than the drum it selve ripes open. Just because they saved less than a cent on proper welding.
Don't want to derail the conversation, but I felt the pressure to put that accident into perspective.

 

[iej]

@combo52

I really couldn't disagree with your more about Japan, South Korea, China and other Asian countries.

Japan is incredibly innovative and has produced some of the most amazing pieces of consumer product, automotive and electronics engineering around and a lot of basic products we take for granted.

For example, Toyota was producing reliable hybrid cars for a decade while other companies were still talking about them.

Japanese innovations:

The CD - co-developed by Sony and Philips (Netherlands) (the two companies had produced parallel inventions and decided to collaborate.)
Reliable, portable compact audio : Walkman and later Sony Discman (1984)
The pocket calculator.
The Digital SLR camera
The electric rice cooker (Mitsubishi in the 1940s)
The Toshibia Helical scan video head which made VCRs possible.
Vast amounts of robotics technologies.
Flash memory (i.e. where we store almost everything these days on portable devices).
The first flat panel CRT displays
The first high speed trains in 1967.
The world's first quartz electronic wristwatch - Seiko.

There are loads of amazing innovations coming out of South Korea at the moment too, particularly in the area of micro electronics and electronic consumer products.

Chinese inventions:

Paper
Printing (650AD, long before Gutenberg's press)
Movable type
Gunpowder
Symbolic paper money.
Belt drives (54 BC!)
The toothbrush 1490s
Bulkhead partitions in ships in the 12th century (European ships didn't have this until the 19th)
Chain drive (2nd century BC)
Gas cylinders to store natural gas for cooking / heating - 200BC!
Powered fans (water-wheel powered) 1st century AD

Modern era:

Chinese companies are starting to become a lot more innovative. For example, Huawei has become a major player in telecommunications R&D in is actually now at the forefront of some of the technologies like VDSL2 and, UMTS and LTE and it's not all about cheapness either. They're genuinely producing some extremely innovative products and have given Ericsson, Alcatel-Lucent, Nokia Networks and Fujitsu a serious shock.

I don't like how the Chinese regime operates, but I think you're going to ultimately see a slow change towards some kind of quasi-democractic setup. That or there'll be a second revolution at some stage in the next 20-30 years.

Its companies and graduates though are very innovative and it has a vast history of innovation. They were a fairly high tech, scientific society before the Romans were around.

 

[combo52]

Innovations From Asian Countries

Hi James and thanks for responding to my post, BUT almost all of the things you mentioned were NOT invented by the Asian countries you listed, YES Japan and others made many of these things work and did a beautiful job of building them and made them reliable, but that is not the same as inventing them.

Try listing things they actually invented, not just perfected, that was my point.

Thanks John L.

 

[tolivac]

Either way I don't want a dishwasher that tries to wash dishes by food stuff caught in the filter-the point is to GET RID of the food debris-other wise why have a dishwasher?And on that 1500 dollar machine you clean the filter by hand?Sounds dumb to me.GO VINTAGE!!!-and they are cheaper and do better-and complete their cycles in LESS time.And the older machines GET RID of the food debris rather than you having to scoop the grunk out of its filter by hand.In that case would rather wash the dishes by hand-at least the food debris goes down the drain or disposer!