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That sounds right.
That is why the manufacturers say to use a special detergent marked HE.
I agree,
At least the seller is willing to admit their mistake.

Someone could probably get it for parts. The timer, motor and pump are worth something.
 
WOW!

$500 for repairs, I only paid $350 for my LG. Parts city for this washer. I better not laugh, or in three years I will be crying at the laundromat. Very few people will admit they did that.
 
Question: Don't these washers have sensors that detect oversudsing and then go through a suds-kill protocol?

Lord, I used regular detergent in front-loaders going back to 1987. I honestly don't see a difference in suds levels or suds tenacity between regular and HE detergents.

Of course, I've never owned one of the new ultra-low water level machines, so maybe that makes a difference.

Neither my Cheer For Dark Colors or Woolite For Dark Colors (or whatever it's called) are HE and I use them all the time in my front-loader. I don't find they create any more suds than Tide HE.
 
Eugene,
you are most likely smart enough to know not to use too much. Also, you may have standard or hard water that would keep those suds under control.
Imagine how it would be for someone with ultra softened water and is heavy handed with the detergent.
 
Two TB will work in a front loader. Both of my grandparents had a front loader (long time ago before HE soap). I have very hard water. Only problem I had was when my kids spilled shampoo and cleaned it up with a towel, and didn't tell me. I ran the towels and whoa, suds came out the hole in the back of the machine.
 
yes they do and i have these models right now when the washer suds the word suds appear and the washer pause until the suds disapear and the washer will restart when the suds go compleaty the only inconvinience about this is that the cycle is longer du to the fact that the machine add to pause because of suds and if any suds are remaining at the end of the cycle even if the clothes are clean you can see suds that usaly requieres an other rinse because that means that suds are still in the clothes.
 
Erik---I have mechanically (and therefore ultra-soft) water and I'm always quite heavy-handed with detergent. So, guilty on both counts, LOL!

Of course, my 8-year old Frigidaire is in the early throes of bearing failure, so I'd best not get cocky.
 
Spider Corrosion

Certainly seems possible.
Proctor and Gamble’s MSDS for one of their powder ‘Tides’ gives the pH as 11.0. That level of alkalinity would not do an aluminium spider any good. Even with the Duet’s ‘suds killing’ program I believe sufficient would be left up near the hub to cause corrosion just look at the recesses in these duet spiders up near the hub. Designed to hold ‘crud’ and any left over laundry aids, although I doubt that manufacturer would admit that! To see what a failed one looks like, and see the recesses, visit ‘fixitnow.com/wp/2009/10/28”.
 
me too!

Tide HE makes more suds than regular Tide in my FL. I buy HE soap to make the washer gods happy. It makes no sense at all.
 
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