Since you brought up JC Penney in Cedar Rapids (assume it was Lindale), I've got a funny JC Penney story. In 1992 or so, I saw a Bassett sofa at JC Penney that I really liked, and that I wanted to buy. I'd recently started a job in Chicago which had a rotational component to it so I would go and admire this sofa while I was traveling around the US--places like Bangor, ME; Greenville, NC, etc. I ended up being transferred to Des Moines, IA after the rotational assignment, and so was now ready to buy this sofa which I had so admired. Off I went to Valley West, the big mall in town that had JC Penney. Imagine my surprise to find no furniture there. When I asked, they said "no furniture here, it was in Cedar Rapids (2 hrs east) or Omaha (2 hrs west). I had little reason to go to either, but was sad that it couldn't be mine. Several months later, I headed to Kansas City (3 hrs south--I had lived there before and had friends/family there) and again admired the sofa at Oak Park Mall. I told the sales person there my tale of woe, and he said "oh, I can fix that--we get our furniture shipped down from Minneapolis, so they can just drop it down at your apartment in Des Moines along I-35, and voila! Alas, it was not so simple, as when completing the 10 week custom order to get the fabric I wanted, it emerged that the Minneapolis distribution center was closing in 6 weeks, so the shipping solution that they came up with wouldn't work. One year after that I was being transferred back to Chicago, and I went ahead and got the sofa there, finally....