Even SQ has their issues

[henene4]

As I always say: SQ is not the be all and end all.

If THAT is their service in a rural area, and they don't do the simple things that ANY service department should (like, have basically all small parts - boards, sensors, belts, switches etc. - on hand with every service tech), there's no wonder service can turn into a nightmare.
It's the one thing the EU brands over here still do right: Every tech has a van with basically all small parts for almost all machines right there. You don't drive 50 miles, to see "Oh that issue is real", drive back 50 miles, order a part, wait, drive another 100 miles round trip to fit the part - just to have another issue.
You go there, fit the part, fit another part, and are done.
And that's just SO MUCH more important in a country that's far more stretched out than over here.

The issue of other failures spreading onto control boards isn't even such a new or unknown thing. Even Miele had such an issue with very specfic machines. Heck, even SQ has had a wave of those issues on their FLs a few years back.
That's just a thing that you have to go ahead and fix proactivley.



SQ's aren't bad machines.
But they aren't the "Just get them" solution many on here tout them to be...

 

[combo52]

Good morning all I watched this entire video, it’s unfortunate that the user had so many problems getting their machine repaired.

The user didn’t do a very good research job that’s for sure. I do not recommend the TR7. I do not even recommend the TC five except for old people who can’t cope with a lid lock or a front load washer.

I will concede that Speed Queen needs to work on their warranty service policies a little bit we have occasionally had a problem getting something approved quickly enough.

The rest of this is pretty much bunk. We’re working in an area where there’s 100,000 Speed Queen machines I think we’ve replaced three output boards over the past half dozen years they’re not having a problem with it. There have been a few problems with the water level sensor. That’s a cheap small part that yes everybody oughta have on their truck for a service car. They also should have a lid lock on their truck. If they’re gonna go out in the service call

The biggest mistake Speed Queen made is replacing all the parts on that TC5. That tends to give people the impression that the machine is a lemon when in fact, there was just one bad part, the water level sensor or lid lock cannot possibly cause the main boards to go bad. The board quality at Speed Queen has not plummeted. We are seeing maybe a board replaced every few months over all the different Speed Queen’s we work on

Back to the buyer anybody that is buying an appliance should make sure their service available for it. I have said this all my life don’t buy any Appliance where there isn’t good local service especially if you live in the middle of who knows where this guy lives

Somebody with this much money in a big house should have two washers and maybe two dryers we recommend large families have at least two washers. It’s just too important to keep a household functioning you need back ups that’s just being prepared for life.

And I’ll go back and say too. I would not buy any Speed Queen top loader. Get the Speed Queen front loader.

It’s interesting. The reviewer went and bought a pair of Maytag‘s, which are very good machines, but he’s just not very smart. He didn’t say anything about the Maytag and if you have a family of six, why would you buy a top loading washer you’re wasting so much money to run that it’s ridiculous

We run into customers like this occasionally they’re trying to live in the past they think by buying a top load washer their life will be wonderful, you’ve got to get with the times I’m sure he doesn’t drive a 1966 Ford galaxy either, lol

 

[phillymatt53]

Asides from the SQ's having some minor mechanical parts issues, I firmly believe that any "electronic" stuff shouldn't be in such machines, of any brand.
It goes without saying that ever since the washer world started using electronics, these issues have been the topic of discussions.
Compare that to machines that were built with mechanical timers and real mechanical switches/controls - which rarely ever failed.
I blame the designers of these "new style" machines for their following each other into the "electric world" - just to "keep up" with other manufacturers "trends".

Sure, having sexy electronics, programmed cycles, touch pads, digital displays and fancy LED lights, etc., is an eye-catching way to impress the consumer.
However, getting so complex just adds a weak spot to devices.
I've had to deal with plenty of "modern" electronics like stereo systems and TV/video products that used those failure-prone touch switches, among other failure-prone things.

I suggested to several friends a couple of years ago, when they needed to purchase a new washer pair, to get Speed Queen - the models back then using traditional mechanical controls.
I emphasized that they still used all-metal gears in their transmissions that last, as opposed to others the went with those plastic gears.
And NOT ONCE have they ever experienced a problem, they love their purchases.
Shame on Speed Queen to join the "crowd" of cheapening products manufacturers.

Just like my old 1985 Maytag pair, still churning out load after load with never an issue.
Oh wait!..... The dryer 10 years ago needed a $7.00 selenoid coil on the gas valve, a 10 minute fix and that's all.

 

[DADoES]

The mechanical timer broke on mom's 1994 KitchenAid washer. The shaft loosened such that it didn't turn the mechanism. The only way to set a cycle was to grasp the dial skirt.

The timer an aunt's mid-late 1960s Kenmore 800 also broke such that the shaft and knob/dial would pull out and detach from the mechanism if not handled carefully. She couldn't get a grip on how to realign it when that happened, would call me to do it.