Wayyyyyy back when I was gullible enough to subscribe, CR's web site was a separate subscription and cost from their print media. I dropped the magazine and had a site subscription for a couple months less than a year. I did not like that they required an active credit card be on the online account and the info could not be deleted after paying the subscription. I requested the subscription be canceled, and access was immediately revoked with two months paid time remaining and no refund. I noticed errors on the details of several reviewed appliances, brought it to their attention and corrections were not done.