Fisher & Paykel Appliances

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buffster

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Jun 16, 2007
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I would appreciate feedback on Fisher & Paykel Appliances, especially the washers and dishwashers, from anyone who owns and/or sells them. Thanks.
 
Well I know a lot about them. The washers are called the Smart Drive line and the dryers are the Smart load line because of the top-loading design. The washers are the Ecosmart GWL15, The Aquasmart WL26CW1, and the Intuitive Eco IWL16. Their matching dryers are the Smartload(Ecosmart),Aerosmart(Aquasmart), and the Intuitive(Intuitive Eco).
 
Not looking to Good for F&P

I was watching the Today Show, and they said the Fisher & Paykel dishwasher was the highest in repairs of the all the models that they looked at. I also have friends that have one and they said they are always calling the repairman (leaking )and had trouble finding someone to work on it.

Check it out on the Today's web site the video is called "Don't buy the hype on Kitchen Appliances"

http://www.msnbc.msn.com/id/3032633/
 
buffster, I hesitate to throw up a lengthy post as I imagine most everybody here is tired of hearing me go on and on about F&P, so I'll try to make it short. Please ask if you have any specific questions.

I bought a GWL08 washer and DE04 dryer in August 1999. The dryer is a GE, but I have no complaints about it, other than the occasional small item falling into the lint screen when unloading. The washer was unlike anything I'd seen before in a toploader. Clever engineering, automatic water level sensing, variable agitation speed and action, 1000 RPM spin.

Next, I got a DD603 DishDrawer in August 2003. Didn't want to give up my KA KUDS22, but finally decided I had to have one after eyeing them for several years. Have enjoyed it very much, the two-drawer design fits my needs. Moved it along when I bought a new house in January 2005. There are reports on Epinions and elsewhere of people having trouble and not liking DishDrawers, don't clean well, don't dry well, difficult to load, etc. They clean fine by me, and drying is fine if one doesn't try to hurry the unloading without giving residual moisture time to evaporate. Loading can be a touch tricky at first, but one learns and adapts soon enough. My only complaint is that the rack pins are too tall for small bowls to fit well so they typically have to go on the side shelves, and lightweight plastic items are often flipped over and left full of water if not anchored. I like that the DD always heats the main wash & final rinse to specific temperatures per the selected cycle, so can work with cold water. Each fill is only about 0.8 gallons, so full heating doesn't extend the cycle time very much. I have a tankless water heater that I keep set at 102°F to 105°F for showering, and I don't have to raise the temp for the DD or bother with purging the water line before running it.

In October 2004, I upgraded the washer and dryer to an IWL12 and DEGX1. Took a while to find a set, as they were just trickling into the U.S. at that time. (The GWL08 and DE04 went to my grandmother. She had been using my KA 760 pair, which went to her when I got the GWL08/DE04, and she kept complaining that the KA used too much water even on low level [fills half way] for the few pieces she typically washes. F&Ps fill about 1/4 on the lowest level.) The IWL12 (and newer IWL16) are fantastic agitator toploaders, IMO. Very versatile, many settings and options. The automatic water level and automatic fabric sensing functions are fun to watch. The topload dryer also is a great machine. The reverse tumble feature does help with reducing balling-up of sheets and blankets, the self-scraping lint filter is very convenient, as is the 24-hr wrinkle guard.

I've had no trouble or repairs with any of the machines. The GWL08 is now 8 years old. It and the DE04 were soaked in 12" to 14" of water for 8 to 12 hours in November 2004 during a freak flash-flood (and connected to power until we got there to rescue granny), and didn't miss a beat after drying for several days. The DishDrawer is coming up on four years.
 
Mor info on the dyers. the Smartload is model number DEGX1/DEGX2(electric) and DGGX1/DGGX2(gas). The Aerosmart is model number DE27CW1(electric) and DG27CW1(gas). And the Intuitive is DEIX2(electric) and DGIX2(gas). And to Mr. DADoeS, the DEO4 is front-load right? Do it and the GWL08 still work?
 
Yes, of course, the GWL08 and DE04 both work fine. I was at my grandmother's house a few mins ago, found a load just finished in the washer, I got it going in the dryer for her.
 
Thanks for the feedback

Thank you for the feedback and a special thanks to DADoES for your input and the thorough review--very helpful.

Mike
 
Wow! doused in water and still working! Thats proof of how durable Fisher & Paykel appliances are!
 
I liked mine

Six years ago I got the washer and liked it very much. This was my first washer to spin at such a high speed, so I was really blown away at how dry the clothes were coming out of the washer. The ability of the washer to adjust its agitation stroke when you add another piece of clothing is great. My only complaint was the capacity ... what can I say, I like to do "Bob Loads"! I sold it after three years and replaced it with my LG front loader. I never had experiences with the F&P dishdrawer, but I still am impressed with the washers and dryers. Todd
 
Fisher & Paykel dishdrawer

I dont know much about the laundry appliances that they make since I dont own an F and P washer and dryer. But I do have a Dishdrawer that I will have to say with mine if I had to do it over again when we redid the kitchen I wouldnt have bought that one. We have been having alot of trouble with it. First the detergent dispenser sprung a leak with rinse aid dripping down the front bottom of the top drawer onto the bottom drawer. We had that replaced for a whopping $175. The actual part itself was $41.00 and just for the guy to show up was $90. The rest was labor. If I knew how easy it was to replace I would have done it myself. A month goes by then I notice that the bottom drawer is leaking. I checked the rubber gasket around the lid for the bottom drawer and its pretty much eaten away. The top drawer now thats my problem child. She decides when she will want to work and now I am having a rotor sensor problem. The price to fix...a cool $425. Why so expensive the tech says he has to replace the motor and the magnet and impellor assembly. I told him NOPE not going to happen. This isnt going to be a money pit and thats what I see it as.
I get a code with the rinse light and the heavy light on when the machine "faults". It doesnt see that it has already filled with water and the motor doesnt sense the drag on the motor. In the display it shows a water faucet and a slash thru it and it beeps til I reset it. This happens at the 130 and 114 and 64 and 49 time intervals. Sometimes more and at different times. I have come into the drawer half full of water and more maddening is when the lid doesnt come up after the cycle is finished.
So needless to say I have had it with the dishwasher. We went looking at the Bosch's and the Miele's and I am tilting to a Miele. We looked at the LaPerla model and I got a bit moist. Even more so when I was able to turn it on and didnt hear much after it filled...almost silent. I opened the door to see if it was running and sure enough it was. Water flying out of it. I was impressed. So tomorrow we are heading over to Salem and we are buying the Miele. And since this will be a sales tax free weekend we should save about 117 bucks. So hopeflly this didnt sound like a rant or a whine....lol
Mike
 
Ooh! Tough luck! The washers and dryers are great but the DishDrawers are not. When will they come out with a plain old non-drawer dishwasher?
 
Clarification

My machine was the "smaller" capacity; great when I was single but not enough when my partner moved in. The washer was/is a good machine ... maybe the larger capacity one would have been more appealing to me, but it wasn't out when I got mine. The dryer was made by GE and was okay, but I like matching sets. The LG has been fine for me because it holds tons of clothes and gets them clean. I have not had vibration problems. To be honest, my LG washer was in two feet of floodwater after Katrina flooded our home ... water receeded fast and after weeks of "drying out", it started up fine. It is still running perfectly two years later. The dryer, sadly, did have to be replaced. Sorry to be long-winded, but I really did like the F&P as well as the LG. Still have my vintage girls, too. Todd
 
I know someone with a Dishdrawer that was in a house they bought 18 months ago. The first day they has possession of the keys, the lower drawer wouldn't pump out all of it's water. That problem was repaired, then the cover wouldn't close on that unit. The top drawer has worked intermittently well, but has had one repair since moving in. Aside from the ongoing repairs, she has complained that larger items do not fit well in the drawers and even if they can be wedged in, they rarely get fully clean and she has begun pre-rinsing everything "just to be sure." They plan on a kitchen face-lift very soon and the dishdrawers will be at the curb as soon as work starts.

Other than on here, I don't know anyone with a washer or dryer - but they must be good enough for Whirlpool to jump on that motor technology for the Oasis/Cabrio/Bravo machines. That says a lot!
 
Makes me wonder if I'm doing something different with my DD than the majority, or if it's a matter of luck.

Todd, all F&P agitator toploaders on the US market are the same size far as I know. My 8-years-old GWL08 is the same capacity as my 3-years-old IWL12. F&P offers several capacity choices on the Aus & NZ market, but only one in the US, which is equivalent to the largest over there.
 
Acttually whirlpool only makes the Cabrio machine. The Oasis is mde by Kenmore and the Bravos(That's its proper name.)is made by Maytag. Also, the Aquasmart has a bigger capacity than the Ecosmart and Intuitive Eco because it has a washplate. The Ecosmart and the Intuitive Eco both have agitators.
 

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