Frigidaire Dishwasher OrbitClean Spray Arm Issue

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niclonnic

Well-known member
Joined
May 31, 2015
Messages
59
Location
Bonney Lake, WA
My current dishwasher, a Frigidaire Gallery model FGID2466QF4A, came with the house and is 8-9 years old. Despite having a plastic interior, it cleans dishes well for the most part. However, there is a persistent problem that baffled me for the longest time.

A lot of dishes in the bottom rack do not emerge fully clean. This includes bowls, particularly those with soup and stubborn food residue, overly greasy pots, pans and Tupperware, as well as forks with food stuck in between the tines. Said dishes would still have food particles and/or grease leftover when I unloaded the dishwasher. However, plates and most silverware, along with every dish in the top rack, come out fully clean.

I've played around with different settings, such as adjusting the water pressure from "surge" to "scour," increasing the temperature to "hi-temp" and enabling the sanitize rinse option. However, these options only make a slight difference at best. I even upgraded the detergent from the standard Finish Powerball tabs to the Quantum type, but that didn't help matters, either. After a cycle, detergent residue often appears on the inside of the compartment door.

Before figuring out this issue, I would have to rewash the affected items by hand after unloading them. I then developed a regime of pre-rinsing and scrubbing these items before loading them into the appliance. However, in my mind, the whole point of a dishwasher is to reduce the labor spent on hand-washing dishes.

So, the other day, I did some research into these dishwashers and stumbled upon a YouTube video explaining the problem in detail. As it turns out, the so-called "OrbitClean" spray arm, which has a spinning blue end that allegedly covers a larger area for more thorough dishwashing, develops an issue where it becomes unbalanced right on the heavier end. This imbalance results in the arm turning very slowly or not at all, most likely due to insufficient water pressure. Although the arm spins freely when I turn it by hand, it tends to remain in one place during a cycle. No wonder the dishes in the bottom rack are not getting a proper cleaning!

In the video, the presenter remedied the issue by replacing the OrbitClean spray arm with a more conventional one (a genuine Frigidaire part) purchased from Amazon. Luckily, the arm is very straightforward to replace, as it's held in by a couple of plastic tabs.

After giving it some thought, I went ahead and ordered that traditional spray arm. It'll take a couple weeks to get here, though. I'll provide an update once it arrives.

This is just a notice to anyone who is having similar issues with their Frigidaire DW featuring the OrbitClean spray arm. I have included the Amazon link to the replacement arm.

Here's the repair video:


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Silly Frigidaire orbit, clean wash arm

I guess these arms work for a while, but we've been replacing them with conventional arms for years now and I think you'll be pleased with the results.

We see a lot of the orbit, arms that fall apart and end up on the heating element melted. I carry in my truck the regular arm and just replace it have it ever had a complaint.

John
 
I have this dishwasher in my college home currently, minus the orbit arm. You'll find satisfactory cleaning in both racks with the replacement arm I am sure.
 
The EU version of these DWs with that spray arm (and it's similar derivatives) are known to not perform that great.

You should probably check through out the cycle. Even this DW arm should move once around every 15-30sec.
It the DW alternates spray arms, it's really easy to tell if a spray arm is rotating at all just by the sound.

But going to a different spray arm shouldn't hurt performance and is an easy and cheap remedy.
 
wow

i'm tired of dishwasher manufacturers "inventing" new things without thoroughly testing their longevity. top of the line Electrolux models in my country also uses the exact same system, glad i didn't get them.

but my new Bosch dishwasher also have a brand new system called PowerControl which has a weird motorized spray arm on the bottom that spins with a combination of both by a motor & water pressure. hoping it doesn't lead to similar failures in future...
 
I remember our 1969.....

......Frigidaire Imperial dishwasher (pushbutton cycle selection and cycle indicator lights) having a metal "orbit arm". It looked like a smaller version of the main wash arm.
I guess that is some kind of Frigidaire "feature" they have kept (or resurrected).
 
Frigidaire new wash arms

I am so sick and tired of Frigidaire. I had a dishwasher from them that lasted a year. A YEAR!!!! And I wouldn't trust that so-called orbit clean wash arm. Thank God I have my Kenmore built Bosch which reminds me of the Whirlpool power clean with the powerful wash system, plus a concealed heating element.
 
The Orbital Spray looks pretty convincingly WCi-ish enough that I wonder why Frigidaire/GM didn't come up with it sooner...

 

The idea that it doesn't work as well or last as long as promised, seems to be that type of trademark, too...

 

 

 

-- Dave
 
GELaundry4ever

No, I have not tried the Finish Ultimate tabs. But I do use Jet-Dry as my rinse aid. I doubt that stepping up to the Ultimate detergent would make a big difference.

I agree, Frigidaire is hit or miss. Nearly all the appliances in my house are by that brand. I say "nearly" because I had a few Frigidaire appliances that had to be replaced last year due to leaking issues, namely the refrigerator and washer/dryer. I have posted about these new appliances before, so I won't go into detail about them here.

At the end of the day, as long as the dishwasher still works, we have no need to replace it yet. Buying a new spray arm is significantly cheaper than upgrading to a whole new machine. And, just last weekend, my dad replaced the DW's circuit breaker with a new one. The old breaker just kept on tripping, particularly in the middle of a cycle.
 
My new house has a Frigidaire dishwasher and has the conventional upper and lower sprayer arms.The washer works just fine for me.The only non Frigidaire appliance in the kitchen is a Samsung fridge.So far works just fine.All of the appliances were new as of 2022.
 
 
CycleSync™ is mumbo-jumbo that the pod "activates the right ingredient at the right time in the dishwasher cycle to revolutionize dishwashing and deliver an intensive clean" ... as if part of the pod won't dissolve until it knows it's at the correct point of the cycle.
 
CycleSync is purely marketing. It all dissolves at once, there is no pod that magically knows where abouts in the cycle the dishwasher is to release at different times.

Of course, the general public believe it and think they need the most expensive tablet on the market which equals sales which equals profit :).
 

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