Are you referring to the whirring sound of the drum motor ramping up? Or the noises of the pump cycling on/off?
GE “Fresh Vent” Front Loaders
- Thread starter wishwash
- Start date
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Are you referring to the whirring sound of the drum motor ramping up? Or the noises of the pump cycling on/off?
guidelines
Member
I’m referring to the drum motor. The pump sounds normal to me, like any washer pump. The drum motor sounds like it’s in pain to me.
Apparently the motor noise is normal for this GE design. Here's an appliance dealer's recent (empty) test run of a different model from that line.
Skip to 45 mins for the final spin.
That groaning noise reminds me
of the maytag neptunes when they first came out.
of the maytag neptunes when they first came out.
guidelines
Member
I'm planning to call for service. I'm not happy that a $1000 washer in 2020 sounds like this. Of course, I do have a concern they'll tell me it's normal -- in which case, I may be testing their customer service commitment, because I would've gone for the Electrolux, which also has reversible doors. I do love the dispenser and everything else about the unit.
Interestingly, I am finding the noise is evident when you simply spin the drum by hand. You can hear the groaning pretty clearly.
The UltraFresh Vent cycle, the washer's marquee feature, spins the drum off and on at a moderate clip for a few hours -- and then this groaning noise is louder due to the increased speed and gets really annoying.
Agree on the Maytag Neptune comparison -- we had an MAH7500 that came with the original motor/control board (I swapped it later with warranty parts) and it sounded very similar during start-stop, but I don't recall it getting so bad during spin. However, that was a long time ago!
Interestingly, I am finding the noise is evident when you simply spin the drum by hand. You can hear the groaning pretty clearly.
The UltraFresh Vent cycle, the washer's marquee feature, spins the drum off and on at a moderate clip for a few hours -- and then this groaning noise is louder due to the increased speed and gets really annoying.
Agree on the Maytag Neptune comparison -- we had an MAH7500 that came with the original motor/control board (I swapped it later with warranty parts) and it sounded very similar during start-stop, but I don't recall it getting so bad during spin. However, that was a long time ago!
Electrolux washers are just as loud, if not louder than your GE because they are also belt-driven and have loud pump motors. If you want a true quiet washer, get a direct drive washer like a LG. LG has very quiet pumps too since they are DC vs. AC in the GE and Electrolux.
guidelines
Member
I appreciate the feedback. We'll see what the tech says and try to keep an open mind. Everything else about the machine is spot on.
I have to say, if the sound truly is normal -- I'm finding less and less credibility to CR's ratings -- which rates LG, Electrolux, Whirlpool, and these GEs all "Noise: 4 out of 5, Very Good" I guess it's all relative!
I have to say, if the sound truly is normal -- I'm finding less and less credibility to CR's ratings -- which rates LG, Electrolux, Whirlpool, and these GEs all "Noise: 4 out of 5, Very Good" I guess it's all relative!
Does the GE have a belt with ridges? The Maytag Neptune has IIRC, perhaps that is the reason for the specific noise.
mark_wpduet
Well-known member
that microban for the rubber seal and the detergent tray is fantastic! I can't believe the other manufacturers haven't done that. I LOVE the way the drum looks on this......I hate that it doesn't have recirculation though. I still say that either LG or Elux will be my next FL washer unless WP comes out with something new B4 it's time for me to buy a new one.
How long will that microban last though ? Mark if I may. There is nothing wrong with the current Whirlpool front load washers unless there is some recall but I know that would have been posted here.
Some people get lemons and that happens in all makes. Just how life is. My first front loader was the WFW6620 and I tell you if I would have known a few months ago what I know now I would have taken it with me.
It washed and rinsed very well. It got excellent for cleaning in Consumer reports if I recall correctly.
Hopefully the people who work for Whirlpool on this site see these posts and take peoples concerns seriously.
For all of Whirlpool's missteps I would hate, and I know many others would hate to see another US iconic name go under.
Some people get lemons and that happens in all makes. Just how life is. My first front loader was the WFW6620 and I tell you if I would have known a few months ago what I know now I would have taken it with me.
It washed and rinsed very well. It got excellent for cleaning in Consumer reports if I recall correctly.
Hopefully the people who work for Whirlpool on this site see these posts and take peoples concerns seriously.
For all of Whirlpool's missteps I would hate, and I know many others would hate to see another US iconic name go under.
pierreandreply4
Well-known member
i would consider a brand like lg if you have to change
if you have to change i would maybe consider the lg brand the model in the pic is lg wm4500HBA
if you have to change i would maybe consider the lg brand the model in the pic is lg wm4500HBA
I've had a Neptune MAH7500 for about 20 years now, and never noticed undue motor spin noise. It also got a control board swap after a couple of years (the spider cracked under extended warranty). And the washer sits in an open alcove in the middle of the home's living area, so I think I'd notice. Or, maybe, motor noises don't bother me.
guidelines
Member
Agree, with the updated motor/control the Neptunes are very quiet in operation. In my experience the first version was more of a crapshoot with respect to noise.
Yes, the 3000 had a very typical sound to it, especially when it started spinning. I have no experience with other Neptunes.
Maytag neptune vs GE freshvent
When I compare the sounds of the early neptunes and these GE's, they sound very similar, nearly the same especially during wash/rinse.
When I compare the sounds of the early neptunes and these GE's, they sound very similar, nearly the same especially during wash/rinse.
jerrod_six
Well-known member
More water option on GE
This option allows more water to be used in the wash and rinse. I read the owners manuals and I only see the option on the 2 lower models. The TOL model appears not to have it.
This option allows more water to be used in the wash and rinse. I read the owners manuals and I only see the option on the 2 lower models. The TOL model appears not to have it.
mark_wpduet
Well-known member
I wonder what they were thinking leaving that off the TOL model? Is the TOL the only model with a heater or does MOL have one too? I'm sure BOL is heaterless
It may be left off the
TOL models because the heavy duty cycle uses extra water for that cycle on TOL models (at least my GE front loaders do that). Just a guess.
TOL models because the heavy duty cycle uses extra water for that cycle on TOL models (at least my GE front loaders do that). Just a guess.
guidelines
Member
MOL (650) has a heater and the associated steam and sanitize cycles.
Regarding my original post, here is a video of the noise I hear during the UltraFresh venting cycle. As I understand it, a damper is opened and it spins the drum every so often to dry everything out. It works well, but runs for a few to several hours.
Regarding my original post, here is a video of the noise I hear during the UltraFresh venting cycle. As I understand it, a damper is opened and it spins the drum every so often to dry everything out. It works well, but runs for a few to several hours.
jaums
Well-known member
The fresh vent
I understand consists of a fan, maybe something like the one in the link below but inside the cabinet, and drum rotation, 15 minutes on, 15 minutes off until a sensor or sensor find things have dried.
I suppose they tested, but it seems like all that drum rotation would be excessive, but the fan seems like a good, simple idea.
washerfan.com
I understand consists of a fan, maybe something like the one in the link below but inside the cabinet, and drum rotation, 15 minutes on, 15 minutes off until a sensor or sensor find things have dried.
I suppose they tested, but it seems like all that drum rotation would be excessive, but the fan seems like a good, simple idea.
Washer Fan
Washer Fan - The ONLY Permanent Solution for Washer Odor. Rapidly eradicates pungent, sour, washer mold smell, naturally! Guaranteed! Instant fit technology.
