"Hoover Can Handle It"........ I Think Not!

[samsungfl]

I agree Hoover/Candy have let me down bigtime!! The reason why the drum goes so mad is because the suspension springs on the top of the tub are very small, smaller than the ones on my 6kg Zanussi, which makes the Hoover drum very suseptable to any movement!

From my experience I do not believe Hoover/Candy have improved, my machine is proof of that in my opinion! I do still stand by it however and say it did provide an amazing wash, but this cant be up kept by the rest of the machine because it is terribly unreliable! The only part that is built very well on that machine I'd say is the cabinet! Its quite solid in comparision to some previous machines!

 

[muellershaw]

Richard, how is the washing machine now? I have a VisionHD 9kg machine (vhd9143zd 80). 9 months old and it too has started to smoke. Could you let me know more about how you researched the motor. I have an engineer coming onver on the 9th, could do with some info before he calls over.

Cheers

 

[aeg03]

I want one of these to rag and rag to see how long it will last. It must be a faulty batch or something.

Remember when Watchdog featured a few years ago the Zanussi's with burning out motors, not just once it happened continuosly. Now this is not heard of and the same motors that are in Zanussi'[s is in my AEG and my AEG works perfectly since 2002.

 

[samsungfl]

Hey!
My Hoover Vision got collected and taken to the tip yesterday and is now to be replaced by the Miele! I researched the model of motor quite easily because the engineer left the burnt out one behind which had the model and serial number on it! So once I went onto the people's website who make the motor (ACC) I found that the motor was only capable of running a 6kg drum with a 1600 spin, therefore it caused no-end of problems!

For a bit of advice, I'd say before you let them fix it tell them that it is not acceptable,However your problem may not be related to mine because yours had the more powerfull Induction Motor on it, whereas mine had a brush motor! But its still worth telling them that something isnt right, as your not the only who has had the problem with it smoking/overheating now!
Hope it goes well

Richard

 

[l86810]

Woooooo Richard!!!! What Miele did u get???

You'll love it!!!!!!!!

Get some vids up, hehe!!

Ad

 

[samsungfl]

LOL We havent' got it yet, weve ordered it but it was out of stock so theyve had to get it in straight from Germany!! I cant wait for it to get here! Plus is very strange having a big gap in the kitchen where the washer is supposed to go hehe!

Oh btw its the W3922WPS weve ordered

Richard

 

[dyson2drums]

Hi Richard
Good choice, as it has 1600rpm spin and it's 6kg with the special honeycomb drum! WOW!
Plus on the miele website it has a 10year warranty claim form.
This 1600rpm spin leaves 44% moist after spin where as your hoover left 50%.
It seems quite heavey as it is 94kg, maybe because of the cast iron inside.
Congartulations!
Ooh, don't forget videos.
Thanks for all the info, Dyson2drums.

 

[muellershaw]

Update on smokey VisionHD

I took the back panel off the machine to see if I could see any signs of burning - motor and everything looks fine. On further questioning my GF about the smoke she told me it came from the drum when she opened the door. I understand that this can be due to a blocked pressure system - the heater comes on with no water in the drum.

What could cause the pressure system to block?

Cheers

 

[samsungfl]

Oh it came from side the drum,! Its unlikely to be the pressure system otherwise the machines water levels would start going very strange, either far too high or to low, like on mine the likely suspect could be the door rubber, my one after about 5months started rubbing up against the drum on a fast spin causing it to smoke also!

Hope this helps!

Richard

 

[dyson2drums]

Hi Richard

When is the miele coming?
Thanks for everything.

 

[samsungfl]

Hi I shall post when its here dont worry LOL! With a bit of luck we should have it this week, but it might be another week or so yet because its coming from Germany

Richard