How do hotels make their linens so fresh?

Automatic Washer - The world's coolest Washing Machines, Dryers and Dishwashers

Help Support :

Every Hotel/Motel

The linens have a "hey I just came out of a gas dryer" scent to them. Nothing has ever struck me as remarkably fresh, more like cleaned to the bare minimum of acceptable level...

Malcolm
 
Really

I am not so sure,

I find it really interesting, your views on using hotel towels/bedding.

I would NEVER use any hotel towels, whether it be the Hilton or a Motel.

I resent sleeping in the sheets, but of course I have no choice with them.

Towels however, no, never (bring my own).

All those peoples bum cracks and bodily fluids on them, regardless of the industrial strength of detergent they use (yuck).

Not having a go at you at all. I just have never known anyone to use hotel towels or want to use them.
 
When I DO use bleach, I add a little lemon juice concentrate to the fabric softener cup to help neutralize the alkali and sometimes leave a tiny touch of scent. "Extra Rinse" button is always engaged here.

Chuck
 
Sorry to take the thread off topic but..

Mich, we are planning a trip to Disney World this fall and will be staying at one of their resorts. I've been leaning towards the Grand Floridian... how did you like it? Is it child friendly or more adult oriented? Did you dine at the Victoria and Albert?
 
Extremely hot water

In the hotel industry linens and towels are washed in extremely hot water, 200F or higher. Nowadays few new water heaters (if any at all!) heat above 160F. If you have a TL just crank your water heater up to the hottest posible setting, wait for half an hour, then flush the hot water line in the laundry room until you get the hottes water you can get, and just then start the TL in a Hot cycle, and do a trial wash. If you have a FL just use the hottest cycle offered by your machine.

Use your best detergent with some liquid bleach.

You'll be amazed at the results!
 
Institutional Laundries such as those in hotels:

Typically use MUCH STRONGER chemicals and MUCH HOTTER water than home laundry. Of course the machines can take it as they are all SS. Also the dryers in a commercial setting have a much higher airflow and burner input.

The combination of a stronger washing process and a higher airflow in drying is what finishes the laundry better.
WK78
 
whirlykenmore78 is correct, former hotelier here....Ecolab is almost universally used.

Most of the very large properties now send to send all bed linens, table linens, towels and other items to a central laundry that may launder for several properties.

You may have a Hilton, Hyatt, Sheraton, Ritz all using the same laundry and everything is coded to be returned to the proper location/property. Even mid-service hotels are moving towards central laundries.

I will say that years ago when a general manager would also be a resident manager of a property, you learned very, very quickly that the Ecolab detergents, "break/alkaline" "sours", chemicals and bleaches were tremendously active and strong and not to try and use the commercial process for your garments.

I tried to run some white dress shirts in the Milner washer that we had connected to an Ecolab dispensary within our in-house laundry (this was in the early 1980s)

Um, those shirts did not hold up well after a few washings in that type of chemical combination and process. I have always done my own shirts and very seldom ever send anything to the laundry/cleaners.

The process/machinery for a shirt laundry may look similar, however the chemicals are different than for the bedding, table linens etc for commercial use such as a hotel.

Out of all of the properties I managed across the US, I do not remember ever having any other chemical dispensed besides a chemical rep'd or manufactured by Ecolab.

I am betting that someone in our club might know what these differences would be in the chemical composition?

I know at home for whites, I use what I learned from members on this site: a scoop of STTP, Sears Ultra Plus detergent and an Oxygen bleach. I have at times used Chlorine bleach but it is very rare and if I do, I try to use a very small amount of acid (vinegar) to bring the pH down.

Not a fan of fabric softeners for anything especially towels. I really do not like the decreased absorbency that I tend to detect when I have a towel treated with any type of occlusive, catatonic, anionic or other softeners.
 
I'm very grateful to this thread, it sure has been insightful. Have stayed quite a bit this last year in a hotel, due to family medical appointments. I've noticed that sheets are NOT always spot free, though I think they WERE changed. And like a previous poster stated, I've wondered what exactly what constituted some stains!!! It didn't make me want to touch my skin to the sheets. I NEVER, EVER, use the bed comforters, I've heard those DON'T get washed as often and I believe it as I've never seen them on the dirty linen carts the maids use to make up the rooms. Secondly, towels and wash cloths do get thread bear, meaning LOTS of use. I've thought about bringing my own wash cloths, for sure. The hotel I've stayed a lot in was Drury Inn and Suites, not upscale but certainly not Motel 6 where they would "leave the light on" for one! Lol.
Lastly, be wary of any chairs or sofa's in a room. I'd NEVER sit on one without being fully clothed. I think I don't have to go into specifics here. Lol.
I've wondered how much time, exactly, maids are allowed to have in a room to clean. I don't know if its true or not, but I've heard from reliable sources that two maids per room 20 minutes max. 1 maid 30 - 40 minutes. I guess it varies from hotel chain to chain, but really, who knows.
I'll agree with the comment from Jon about the smell of food. I've noticed that as well, its slight but still there.
Lastly, in any hotel or motel, it seems to me that you get what you pay for. If you stay at a budget motel where they "leave the light on" (and it can be yellow, bug light) or the Ritz Hotel, if I pay some serious money to stay somewhere I DO expect it clean but a Bates Motel....not so much.

Have enjoyed this thread.
 
One of the "tricks of our trade" to make sure we had clean sheets when we got into bed was to put a yellow post it note down at the bottom of the bed where your feet go. Just put the date & time on it and stick it in there. If you ever get into bed and find one of those post its in there you knew the sheets weren't changed. On occasion we'd find one of those notes.

A lot of times hotels have special airline crew sections or floors and sometimes the maids will just make the bed, but not change the sheets. Probably because of the ultra low rate the airline is paying them to put up their crews. It's all contracted out once every so often.
 
Actually, Disney World does all their laundry in 1 central facility so I would think all the linens would be the same whether you stay at a Value, Moderate, or Deluxe resort. 

 

You guys here must have money if 2 of you are even thinking of staying at the Grand Floridian, Disney's most expensive resort that costs $600 a night.
 
Linen Changing

Very few hotels that I am aware of change linens nightly unless specifically requested. Some probably upcharge for the service as well.

Malcolm
 
Institutional vs. Domestic Laundry Products

Institutional/professional laundry products differ from domestic on several levels depending upon various factors.

First commercial product offerings come in a bewildering and vast array of chemicals designed to suit particular soils/problems issues.

While there are "one shot" products that resemble Tide (which is sold for professional use), you also have separate builders, bleaches, enzyme, pre-soak, anti-bacterial, anti-grease, breaks, alkaline builders, non-alkaline builders, pH adjusters such as sours, various bleaches (chlorine, oxalic acid, oxygen, etc...), and so forth. These are used according to what is being laundered. That is goods from say a meat processing plant require different formulations than men's dress shirts.

Commercial laundry products can and tend to be highly concentrated and often very powerful. The first is because they are meant for dilution in machines that *start* at 50lbs or even 100lbs and only to up. The next is because cycle times are short and thus products need to be able to hit and run so to speak.

Unlike domestic laundry time in commercial settings is money. The longer a machine is tied up doing one wash means it cannot do another. So you either need more machines to handle peak loads or make the one's you've got work faster. You notice cycle times on even Laundromat machines isn't very long say compared to domestic unit.

You aren't going to get long cycles with starting from cold water and gradually heating to warm or hot and then held for 30 minutes or longer. You'll get very hot to boiling washes held for ten or so minutes to satisfy certain standards for sanitation/disinfection were required, but that is far is it goes. Those machines and that load need to be kept moving.

Commercial laundry also goes through far more changes of water than domestic machines. They also use hotter water, driers and ironers than you could ever get today in domestic use normally. This adds up when done well to a very good and fresh smelling result, but often at the cost of additional wear and tear.

As for the freshness of hotel linens that could be (and often is) the result of various softeners or other scented products.

Ecolab:

They aren't only player in the USA commercial/institutional market, but by far the largest it seems. Besides Ecolab you have Johnson-Diversey, and P&G along with a host of others. P&G markets Tide, Downy and so forth in the USA for "institutional" use while across the pond they do the same with Ariel, Lenor and so forth. Henkel as a commercial/professional arm as well. Miele teamed up with Kreussler a well known maker of commercial products.

Ecolab like the others succeed by locking in customers to their various proprietary dispensing systems. After you've spent no small amount of money to have those things installed and stocked up on the chemicals that go with it you are sort of stuck aren't you? Ecolab sends their people to set things up and program the equipment. Often even the owners of laundries aren't told the settings/dilution rates for the products they have paid. If product isn't coming out the way it should the Ecolab rep comes back and he or she will work (hopefully) with the plant to get things sorted.

All that Ecolab products you see on fleaPay and elsewhere are surplus to requirement goods that people need to move on. They've paid for the stuff and Ecolab isn't taking it back so it has to find homes elsewhere. Trouble is virtually none of it comes with directions. That is what the Ecolab reps are for. If you happen to use Ecolab in your business then you are set. Otherwise you are out of luck. Ecolab's reps and corporate will *NOT* provide any sort of assistance unless you are a customer. They also will have nothing to do with domestic users.

 
Speaking of Ecolab, they do have a retail line, which I believe is exclusive to Menard's. I've used the Clean Strike multi-purpose cleaner, and like it very well. Has a great citrus scent. Didn't see any products relating to laundry however.
 
I think some of it has got to do with the fact that it's always nice when someone else has done it for you. For example when someone cooks you a meal and your usually the one who cooks all the time you enjoy it more and you sometimes think it tastes nicer when in actual fact your own cooking is probably better.

I love doing the washing but I know what you mean when it comes to commercial laundry , I wish I could replicate it at home. It's obvious they use lots and lots of water which means I now put my machine on high water level every wash cycle with extra rinses. I also add a touch more powder and use a pre wash on every load to ensure the load is dampened down when the main wash comes.
 
The three hotels I've worked at all used Unimac Machines, had Institutional Tide, Downy and Clorox plumbed to dispensers. The boilers were all set in the 200 range, the cycles were just long enough and used tons of water.

Being that two of the three hotels were Patel owned, the owners had the machines programmed with 'personal' settings as well so they could do their own laundry since they lived on site.

I will say after reading some of the responses and opinions its amazing we are all still alive given what lurks in hotel linens... :/
 
I keep my motel slippers in a pocket of the travel bag for wearing from bed to bath and, when driving, carry a can of Lysol to spray down the bathroom before use. If I am someplace for a few days, I put the "no service needed" hanger on the door and do my own neatening.
 
Hotel Scents

Back in the day, each hotel chain had their own "line" of chemicals, impregnated with 'its' particular scent, or group of scents, for the very reason folks would remember the scent, and remember it in a positive light.  Holiday Inn's were famous for this.  

 

Have no idea how much of this exists today, or if the individualized nature of the scents from the past have given way to a 'general group' of scents available to any and all in the hospitality industry.  Scentair, fer instance,  provides just such offerings.

 
Back
Top