Maybe these machines are gonna reach their end of life in this way, rather than PCB or bearings like most other modern ones.
I've no confidence in Hoover/Candy's same one-line response at all anymore. Thankfully the only Hoover/Candy appliance in our close and extended family is a Candy Activa Smart washer from (incidently) 2009, which doesn't appear to be affected, but i wouldn't go near any of their miserable products for a long, long time after this - not because of the fault because any machine can go wrong, but because of their shameful response.
Liam.