cehalstead
Well-known member
disputed knowledge
I am not saying that Maytag keeps the local dealer uninformed. My local dealer has great service and product knowledge. This dealer happened to be in another town, where I was working temporarily. He just happened to be uninformed of the new Neptune TL. By no means am I saying that local dealers are, as a group, uninformed. Actually, it would be quite the opposite....local dealers and salespeople at local stores are experts as a rule, and the salespeople at "big box" stores usually, BUT NOT ALWAYS...SOME ARE VERY KNOWLEDGEABLE, are moved from department to department, and don't always know the goods they are selling that day.
I am not saying that Maytag keeps the local dealer uninformed. My local dealer has great service and product knowledge. This dealer happened to be in another town, where I was working temporarily. He just happened to be uninformed of the new Neptune TL. By no means am I saying that local dealers are, as a group, uninformed. Actually, it would be quite the opposite....local dealers and salespeople at local stores are experts as a rule, and the salespeople at "big box" stores usually, BUT NOT ALWAYS...SOME ARE VERY KNOWLEDGEABLE, are moved from department to department, and don't always know the goods they are selling that day.