hey guys help needed. 3 lg washing machines black with steam over the last year and a half none of them heat the water to the correct temp on any prog. there is no way this can just be the 3 i have had anyone who has one get in touch none of the 3 was the same model number
lg not heating again
- Thread starter micks1979
- Start date
dyson2drums
Well-known member
Hey
Sorry to hear you're having trouble with your LG's. We have an LG F1479FDS5 9kg, 1400spin steam washing machine and my aunt has the F1479FDS6 which is the same in black.
What are your findings? Have you contacted LG? If so, what was their response?
Hope it gets sorted.
Sorry to hear you're having trouble with your LG's. We have an LG F1479FDS5 9kg, 1400spin steam washing machine and my aunt has the F1479FDS6 which is the same in black.
What are your findings? Have you contacted LG? If so, what was their response?
Hope it gets sorted.
dyson2drums
Well-known member
I don't know the heating phase tbh. How did you check? I know it heats when the jet is off and when it's on a 60oc wash the door can't open after a while as it's too hot to open for safety reasons.
What temperature does your machine heat to? (For example on cottons 40 or 60 etc)
What are your plans now? From what I remember you previously had a dyson like we did which was amazing!
What temperature does your machine heat to? (For example on cottons 40 or 60 etc)
What are your plans now? From what I remember you previously had a dyson like we did which was amazing!
glenfieldmathk1
Well-known member
As with all modern machines due to energy saving reasons and A+++ added top energy labels, manufacturers are trying to be more energy efficeint, which means that on a cottons 60 wash, most actually only reach 50-55C. Instead a longer programme duration and / or intensive wash actions clean the clothes to 60 standard.
The only brands that don't do this are Panasonics & Bosch/Siemens (which have a Eco button), and Miele's (Which have two dedicated low energy cycles). Hotpoints [Since the introduction of the programme Cotton Standard] with Superwash selected also reach full temp, but if washing in normal mode also run at lower temp.
The only brands that don't do this are Panasonics & Bosch/Siemens (which have a Eco button), and Miele's (Which have two dedicated low energy cycles). Hotpoints [Since the introduction of the programme Cotton Standard] with Superwash selected also reach full temp, but if washing in normal mode also run at lower temp.
lavamat_jon
Well-known member
It is only the Eco cycles that have the lower temperatures, most brands still have their standard cycles which indeed do reach target temperature. E.g. Bekos have seperate Cottons and Cottons Eco cycles (it states in their manuals that Cottons Eco doesnt quite reach temp), my Maytag-Asko reaches the set temperature regardless, AEG/Zanussi also have seperate Eco cycles so the default cycles still reach the full temperature.
It is sneaky in one respect how energy labels only test on the Eco cycles, but the flipside is that the standard non-eco cycles are as before and often use a lot more water for rinsing etc.
Jon
It is sneaky in one respect how energy labels only test on the Eco cycles, but the flipside is that the standard non-eco cycles are as before and often use a lot more water for rinsing etc.
Jon
most actually only reach 50-55C
Actually, a recent issue of our consumer magazine tested the temp of these 60C Eco cycles: IIRC, AEG was 44C, LG 46C and others (including Miele) 50C. The best washer for temperature accuracy was an A+ Miele top loader at 58C.
Actually, a recent issue of our consumer magazine tested the temp of these 60C Eco cycles: IIRC, AEG was 44C, LG 46C and others (including Miele) 50C. The best washer for temperature accuracy was an A+ Miele top loader at 58C.
electron1100
Well-known member
Guarentees
I cant help thinking there is a sort twisted irony to this guarentee business with quality machines you shouldnt need a long guarentee as they are built to last whereas with cheap junk you will need a long guarentee
I cant help thinking there is a sort twisted irony to this guarentee business with quality machines you shouldnt need a long guarentee as they are built to last whereas with cheap junk you will need a long guarentee
electron1100
Well-known member
ERROR
Sorry put reply in wrong thread please ignore
Sorry put reply in wrong thread please ignore
hey
Cheers for the reply. I normally wash at 40, 60 or 90 degrees. At 40 the machine will hit 23 degrees. The 60 programme hits about 45 degrees and the 90 hits 60. The only way to get the machine to heat to the correct temperature is to trick the computer into thinking it has an 11KG load detected - to do this I have to saturate the load, switch the machine off, then back on, select the programme and it will show as 11KG!
How to check if yours is heating - at the start of the programme, the circulation pump comes on and off as the drum turns. At the end of the heating phase on the cottons programme the circulation pump stays on for the rest of the wash cycle before rinse. Just before rinsing,press pause, open the door and feel the water - select steam wash and there is no heat in the water whatsoever.
On a 60 wash, do same as above, but the loading door will not open as the temperature is rising. Before rinse, empty some of the water from the tube out of the filter compartment - not 60 degrees...
Mix programme was working,now is not. £1000 for a washing machine that will not heat water - its a joke! LG have no answers, I had the chief engineer sitting in my kitchen for 3 cycles with a meter on the plug socket to see how long the element was on for - engineers comments on report "Machine not heating water to correct temperature". I have had one 11KG in black without steam, one 9KG with steam and currently an 11KG with steam. LG do not have an answer to what is wrong with it.
I have 2 dry cleaning shops, one of my staff has a white LG 8KG which is not heating the water. A friend has a 9KG without steam, also not heating the water. Just about to contact Watchdog! LG Head office is supposed to be phoning me tomorrow.
Cheers for the reply. I normally wash at 40, 60 or 90 degrees. At 40 the machine will hit 23 degrees. The 60 programme hits about 45 degrees and the 90 hits 60. The only way to get the machine to heat to the correct temperature is to trick the computer into thinking it has an 11KG load detected - to do this I have to saturate the load, switch the machine off, then back on, select the programme and it will show as 11KG!
How to check if yours is heating - at the start of the programme, the circulation pump comes on and off as the drum turns. At the end of the heating phase on the cottons programme the circulation pump stays on for the rest of the wash cycle before rinse. Just before rinsing,press pause, open the door and feel the water - select steam wash and there is no heat in the water whatsoever.
On a 60 wash, do same as above, but the loading door will not open as the temperature is rising. Before rinse, empty some of the water from the tube out of the filter compartment - not 60 degrees...
Mix programme was working,now is not. £1000 for a washing machine that will not heat water - its a joke! LG have no answers, I had the chief engineer sitting in my kitchen for 3 cycles with a meter on the plug socket to see how long the element was on for - engineers comments on report "Machine not heating water to correct temperature". I have had one 11KG in black without steam, one 9KG with steam and currently an 11KG with steam. LG do not have an answer to what is wrong with it.
I have 2 dry cleaning shops, one of my staff has a white LG 8KG which is not heating the water. A friend has a 9KG without steam, also not heating the water. Just about to contact Watchdog! LG Head office is supposed to be phoning me tomorrow.
dave886
Well-known member
@electron1100 don't worry i've done this a few times on here. 
dave886
Well-known member
@mick1979
have you ever had a unbalanced error with the 11kg LG?
have you ever had a unbalanced error with the 11kg LG?
dave886
Well-known member
mick1979
mmm, i feel like LG cheated me with their machine, i used to own there 11kg, and i actually liked it because of the flexible of programs but the unbalanced error keep appearing, and they replaced the pcb board twice and still, i kept on getting the same problem, i was so mentally drained with the pile of washing piling up, i accepted the refunded and went for the samsung 12kg, by the way is a good washing machine, but not as flexible as the LG by far, but ideally i wanted to get a miele but i need capacity so i went for samsung, if LG spent the time & effort in sorting out the problems with the machine without 1 to 2 weeks wait for an engineer i would still have a LG
mmm, i feel like LG cheated me with their machine, i used to own there 11kg, and i actually liked it because of the flexible of programs but the unbalanced error keep appearing, and they replaced the pcb board twice and still, i kept on getting the same problem, i was so mentally drained with the pile of washing piling up, i accepted the refunded and went for the samsung 12kg, by the way is a good washing machine, but not as flexible as the LG by far, but ideally i wanted to get a miele but i need capacity so i went for samsung, if LG spent the time & effort in sorting out the problems with the machine without 1 to 2 weeks wait for an engineer i would still have a LG
hey dave
i love the look of the machine thats it. I went 6months without a machine in total not so much of a problem as to start with i took it to work then bought a hoover optima 200 quid washed fab heated the water but the noise on spin was mind numbing sooooooooooooooo loud
i love the look of the machine thats it. I went 6months without a machine in total not so much of a problem as to start with i took it to work then bought a hoover optima 200 quid washed fab heated the water but the noise on spin was mind numbing sooooooooooooooo loud
There has be a combination of buttons to hold down during the cycle to display the current temp. I have seen it being done on many LG washers.
dave886
Well-known member
is there anyways to find out the temperature on a samsung while on the main was cycle?
dyson2drums
Well-known member
Yeah, on the dyson you held in the temperature and soil type button as you switch it on and then start a wash and it'd display everything on the display.
The LG washing machine at grans (WM12220FD, it has a green led countdown display) also shows the temperature when you hold in the time delay and opt.2 button. However our LG washing machines have a big lcd display so don't do that.
Looking forward to hear what LG say to you tomorrow.
The LG washing machine at grans (WM12220FD, it has a green led countdown display) also shows the temperature when you hold in the time delay and opt.2 button. However our LG washing machines have a big lcd display so don't do that.
Looking forward to hear what LG say to you tomorrow.
pierreandreply4
Well-known member
is it so important to have water heating in a washer?
is it so important to have water heat in a washer when you can get the same cleaning power when using cold water washing?
is it so important to have water heat in a washer when you can get the same cleaning power when using cold water washing?
dyson2drums
Well-known member
Yesterday I was washing a load of new towels, I put them on Cottons 60, it deicided to do 3 rinses as it was a bigger load but not full capacity.
It said it will take 1 hour and 38 minutes, when it got to 1 hour the heating phase had finished and the recirculation spray started. What I did was put in the service mode and the temperature read out was 47 degrees cecius.
What did LG's head office say?
It said it will take 1 hour and 38 minutes, when it got to 1 hour the heating phase had finished and the recirculation spray started. What I did was put in the service mode and the temperature read out was 47 degrees cecius.
What did LG's head office say?
spinspeed
Well-known member
Interesting thread guys. I have the LG WD14060SD6. 10 kg capacity with steam wash. I have been suspicious for some time now that it is not heating the water correct temp. It is hot and cold fill but it is hooked up to cold faucet only. Today I did a 40c wash with a fairly full load set to cotton wash. Half way thru I opened the door and the water was only tepid, I would say not much above 30C. The results are pretty good so not complaining but a little miffed it lies and doesn't wash at the set temp. I also note that the recirculation only works when the tub is turning, it stops when the tub stops.
I am pretty pleased with the machine though.
Simon
I am pretty pleased with the machine though.
Simon
haxisfan
Well-known member
I checked the temp myself...
The older Hoover (Nextra 2004) heats the water to the correct temperature, as I checked the temperature myself. As for the new Hoover (Dynamic - bought last Xmas), on some programs, it won't be able to reach the set temperature if the user does not follow the loading guidelines, this is because it has a smaller heating element (1500W as opposed to 2250w of the other Hoover) and it needs a certain amount of time to heat the water. E.g. there's a program called A59' which is a rapid cycle designed for medium loads, this is supposed to bring the temperature up to 60 degrees providing that the load does not exceed half of the washer capacity.
I used it with a biggish load and I found that the washer disregarded the bigger size of the load and after its set wash time drained the main wash water regardless of the temperature it'd reached (this was only around 50). This cycle is also present in the older Hoover and no matter how full the washer is it always manages to reach 60 degrees in its allocated 38 minutes. The manual in the newr Hoover, states that the actual temperatures might not always correspond the temperature declared by the program. Having said that, there's an option called 'Stain Blaster' that is supposed to heat the water to the declared temperature and keep it there by switching the heater on and off as necessary.
Have you perused your LG manual from top to bottom? You might find that this behaviour is similarly described black and white ;-)
The older Hoover (Nextra 2004) heats the water to the correct temperature, as I checked the temperature myself. As for the new Hoover (Dynamic - bought last Xmas), on some programs, it won't be able to reach the set temperature if the user does not follow the loading guidelines, this is because it has a smaller heating element (1500W as opposed to 2250w of the other Hoover) and it needs a certain amount of time to heat the water. E.g. there's a program called A59' which is a rapid cycle designed for medium loads, this is supposed to bring the temperature up to 60 degrees providing that the load does not exceed half of the washer capacity.
I used it with a biggish load and I found that the washer disregarded the bigger size of the load and after its set wash time drained the main wash water regardless of the temperature it'd reached (this was only around 50). This cycle is also present in the older Hoover and no matter how full the washer is it always manages to reach 60 degrees in its allocated 38 minutes. The manual in the newr Hoover, states that the actual temperatures might not always correspond the temperature declared by the program. Having said that, there's an option called 'Stain Blaster' that is supposed to heat the water to the declared temperature and keep it there by switching the heater on and off as necessary.
Have you perused your LG manual from top to bottom? You might find that this behaviour is similarly described black and white ;-)
pierreandreply4
Well-known member
did you check to see if your washer as an atc water temp system for 1 thing and second try running your machine on a full cycle with no clothes to see if it will heat the water to said temp and depending on the cycle use some washers send cold water in the washer to avoid the damage of fabrics.
dyson2drums
Well-known member
This is the load from 2 days ago which I wrote about in my last post.
1) Wash load of towels
2) 1:38 duration of cycle (big load but not full capacity)
3) Heating finished as shower spray came on
4) In service mode (temperature read out is 47 degrees celcius)
1) Wash load of towels
2) 1:38 duration of cycle (big load but not full capacity)
3) Heating finished as shower spray came on
4) In service mode (temperature read out is 47 degrees celcius)
dyson2drums
Well-known member
Oops forgot to attach the pic, sorry people.
dyson2drums
Well-known member
Yesterday I decided to do a load of whites on Cottons 60. I used the 'intensive' option. From what I see it heated the water pretty much to the temperature selected. The cycle duration was 2:13.
1) At 1:39 it finished heating and the shower spray came on.
2) I stopped the machine and put it in service mode and the temperature read out was 56 degrees celcius.
I will try Cottons 40 with steam and see what happens. From my findings so far I think if you use the 'intensive' option it heats fully and heats to a lower temperature on standard washes. Would love to hear what the 2 guys have to say tomorrow.
1) At 1:39 it finished heating and the shower spray came on.
2) I stopped the machine and put it in service mode and the temperature read out was 56 degrees celcius.
I will try Cottons 40 with steam and see what happens. From my findings so far I think if you use the 'intensive' option it heats fully and heats to a lower temperature on standard washes. Would love to hear what the 2 guys have to say tomorrow.
dyson2drums
Well-known member
Picture to go with above post.
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