Life with the GE Profile DW, 2016

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Reviews Of A New GE X Arm DW

I have had one of these in my kitchen for about 4 months now and I surly hope it is not in my kitchen another 4 months.

 

Major gripes, The racks are terribly designed, in the upper rack things slide around fall over, fall through etc and the rack has so many different levels it is a real challenge to load, after you get it more than 1/2 full the dishes can start to hold on to each other however, LOL.

 

The lower rack not any better, the spacing of the tines again are all over the place and the openings in the rear area of the lower rack are so large that small cutting boards 6"X 7" actually fall partly through and stop the lower wash arm from turning. To make matters worse the almost black color of both racks makes it very hard to see them for loading, this dark color is probably meant to hide the rust that I am sure will soon develop.

 

Cleaning ability is very spotty at best, I have some loads emerge where almost everything looks clean and others where only 1/4 of the items were clean enough to put away, but even when they look clean they really are not. If you have one of these DWs [ or another modern filter style DW ] take the filter out of the bottom after a cycle and take a small measuring cup etc and scoop enough water out to fill a drinking glass and look at the water and tell me if you would drink it.

 

Drying ability is fair if you use heated dry, absolutely none exsistant if no heat dry is used, my 1987 WP DW drys far better on no heat dry that this DW does on heated dry when both are left overnight with the doors closed.

 

Noise level is very low except the the annoying drain pump that cycles on and off over and over again, you can even hear it in my office in a completly different room and it is really annoying.

 

Overall this DW is fairly built like most upper line GE DWs have been over the last 10-15 years but it is not nearly as good overall in performance or repairablity as the DWs that WP is building. I have already done service calls on these new style GE DWs and they are not well designed for repair. One common problem that is emerging is a blockage in the sump area that completely blocks the water getting to the drain pump, but it makes for a good $100 service call.
 
Interesting assessment, Combo52.
I understand you do a lot of appliance repair?

What's your general read on the reliability of these current GE dishwasher architectures?
My X-arm Profile has been working pretty good since the water treatment has been solved.

I do agree with you in a sense that, it's not the BEST dishwasher out there. But it does perform pretty well for me. Enough to live with at least until it's no longer salvageable. I'm willing to live with it's little nagging issues, to get the pretty amazing features it has. I LOVE the Bottle Jets. Not gonna lie. And the choice of different level half loads.

The top rack seems to fit my dishes fine for the most part. The clips for the fold-down tines cause issues of placement for some of my glasses, but that's it.
It seems like your dishes do not sit well in their rack design.
My parents have this style GE too, and they have one set of "fancy" glasses that don't sit well in one of the rows either. They flop around.

Cleanability is somewhat less in the Profile's top rack as well.
I've mostly rectified it by getting RID of the x-shape upper arm.
I've swapped it with the standard models' s-shape upper arm.
It's longer, gets the corners better, and since all the jets are in one line, it seems to spray more water around in wall-shape fashion, than spreading the jets across 4 arms, cause too sparse of a spray with the very small jets.
They x-arm would leave grit on the backsides of certain glasses in the top rack.
The s-arm has greatly diminished this, though not totally eliminated it.

The bottom rack? NO cleanability issues what soever. GE nailed that bottom rack in my experience.

I'm also very surprised at your drying issues!
My experience has been very different.
When I run the machine at night, I never really use Heated Dry (mine is a legit Heat Dry with a heating element). The little fan runs for 90 minutes if uninterrupted, and the next morning, the dishes are very dry.
Using Heated Dry, I've had perfectly dry dishes after the end of the cycle, sans the deep wells in mugs or grooves in plastic-ware.

I'm in agreement, the filter screens are not very "self cleaning" in these machines. Not nearly as good as Andrew's Whirlpool.
I've been rinsing out the filter every week or so. And that seem satisfactory to my performance. I also put VERY dirty dishes in my machine, which does my filter no favors I'm sure.

Drain pumps being intermittent? As far as I know, that's how the majority of modern dishwashers are today. The pulsing drain adds turbulence to the sump to help "clean" the filter screen.

I can see where you might have issues in the repair department. Installing my GE, it was quite difficult due to the fact that there's NO ROOM underneath that darn thing. I feel your pain.
 
Murando, GE Profile, sensor cycles;

The sensor cycles are variable. There is a turbidity optical sensor in the sump tube just outside of it on the recirculation side. In combination with water temp., and soil particles, the wash times, and water purges are set.
I have a 2011 GE profile 4 cycle model with out a door handle and love it.
I mainly use the anti-bacterial cycle with added heat, as I keep my water heater at only 130 f.
I mostly run it every other day, so I rinse my dishes always.
 
Hard food disposer

The Piranha hard food disposer on GE's new machines are more of a marketing farce than functional. It's totally behind all the filters. It's almost pointless. It's only there so they can have it in their brochures.
 
Reviews Of A New GE X Arm DW

Hi John, thank you for your detailed response to my comments about this new GE DW.

 

Yes I-we work on a lot of DWs, in the last two week period we ran 27 service calls on various different DWs and sold and installed 9 new DWs  [ all MT MDB4949 and one new KA ]. DWs are often changeling appliances to run service calls on due to issues with water conditions, customer usage issues and expectations.

 

Yes my comments were overall pretty critical about this DW, and yes it can produce clean dishes and probably uses about 1/2 the water of my other DW in this kitchen. But that is where the problem with the GE becomes apparent, it is in the same kitchen as a 1987 WP DU8000XR-1 which is better in every single way, ease of loading, cleaning, drying the easier to use in-door-silver-ware-basket are all superior.

 

Even though I am a nut on saving energy, water Etc I am perfectly content to use 12 gallons of gas heated water per load vs 6 gallons for the GE to always have clean dry non smelly dishes and machine, luckily I live in an area of the country where water is not real scarce.

 

The only advantage what so ever of the GE is a little more height in the lower rack, but for this slight advantage you have to bend over an extra two inches for ever single thing you load and unload from the lower rack including an average of 50 pieces of silverware per load.

Yes if this were my only DW I would just have to get used to it, when WP came out with their TT DWs around 2001 I installed a TOL hidden control KA where this GE is currently and kept it for over 1 year. Overall it was about on par with this GE, poor drying, cleaning issues mainly in the corners of the top rack, it did not have the smelly filter filter th GE has.

 

John L.
 
pressure and volume

Thanks John L!

My GE has a theme that's common in all types I'm noticing today.

In general, I'm pretty impressed with the wash action after shoving a camera inside. It's pretty powerful. But there's a catch!
The jets provide a lot of nozzle pressure to blast the dishes.
BUT....the volume of water is so small, that there doesn't seem to be enough flow to really flush out the dispensers or the walls of the tub or the outsides of some glasses.

It's the same thing in Andrew's amazing Whirlpool really. But WP has really improved their top rack performance by at least fanning out their narrow nozzles up there. Arguably spraying a wider swath of water volume on the load.

But the GE has the same needle jet spray on the top as on the bottom, and I don't think it does that well rinsing off the exterior of items.
I'll have fine grit on the outside of some glasses on the top rack still, at times. It's my one last annoyance with the machine.
As previously said, .....and oddly enough... the lower line s-shape spray arm has proven a better cleaner up top than the native x-arm.
Weird.
 
Video! - Heavy Wash

So I took another crack at it, this time with a Heavy Load of dishware, ala Murando.
It still just doesn't cut up to his quality, but it's the best I've done thus far, with two light sources. It's really TOUGH to light up the inside of a dishwasher. Jeez! And it doesn't help that most of my dishes are black! Haha.

So I go good footage of the lower and upper rack, as well as what the wash action is of the reversing wash arm at about 31:00.
See if you can spot the blob of mustard that slides off. Haha.
This also has the s-shaped upper wash arm installed, in place of the native x-arm on top.
It got a little blurry in the middle from steam and grease.

Enjoy!

 
Nice video John!! I got a waterproof case for my Fuji and I did a test video of my KDM-21. Came out decent. I did it mostly to make sure my wash arm support was working ok...and it is! I'll make some more videos and post them.
 
Ok....

Don't make fun of my video...I'm a virgin! *giggle*

This was the first test video I did. I need to play around with positioning to get a better angle and view but I can def see why they call these a "Hurricane in a Box"!

 
Nice KitchenAid test vid.  I would like to see more of this. I found it interesting since all of the KA my family had  and even the ones I had started to pump the water as soon as the first drops hit the sump even though all of the water had not entered.  So I guess the newer models waited until the fill completed?  I think my parents may have had a KDS16 or 17...not sure. 
 
Thanks! I made a full video too.

The only time mine starts as its filling is on the Pots/Pans cycle. Otherwise it fills and heats the water or in this case, fills and then the pump starts.

This machine keeps impressing me. Most days I can run it on Light Wash and it's done in about an hour and the dishes are spotless. :)

post was last edited: 2/27/2016-18:38]
 
DAAAAMMMNNN

yep - that's power!

The last few days, I've been watching dishwasher vid's on Youtube and I found a 1984 Whirlpool (just like my grandma had at her house) and I'm not 100 percent sure, but I think it's still there! She died in 2009 and her house is now being rented. The 1984 Whirlpool on Youtube looks almost identical to her Whirlpool, and the inside action was powerful, must like the kitchenaid you just posted. If it's still working, it would make it over 30 years old. I'm going to ask my dad next time I talk to him.

 

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