Maytag Commercial Washer MVWP575GW Warranty Repair

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It is disappointing how you can’t buy traditional top loaders anymore. I mean this is getting ridiculous, and how the commercial coin op Whirlpool washers don’t hold up, and need constant repairs to keep them going. I remember being at Best Buy around Christmas time, and a customer was asking if they sold top loaders with mechanical timers, the sales person who was there said they didn’t sell them, and the only place you could buy them from was used appliance stores and markets, and that gives you an idea of how some people want the old school top loaders with mechanical timers back.
 
 
<blockquote>Maytag85:  ... and that gives you an idea of how some people want the old school top loaders with mechanical timers back.</blockquote> "Some people" is a key point.  I've had a fully rebuilt Kenmore 90 direct-drive (new tub support/centerpost bearings, basket drive/brake/agitate bearings, transmission serviced with new agitator shaft, neutral drain kit, and fresh oil) for sale for months, no interest.
 
Maytag Washer MVWP575 Design

Glad they are getting it fixed, Buy why did they remove it from your home ?

 

This is an easy less than one hour repair and WP does not pay transportation costs to and from the shop, be very sure they don't try to charge you anything.

 

It is not necessary to replace the Splutch or shift actuator, but the servicer can replace anything they want as long as they don't get carried away and WP comes after them, you can ask for the old parts if you want but when under warranty they do not have to give them to you but often will.

 

John
 
why did they remove it from your home ?

The technician just said it would be easier to repair in the shop.  He didn't really give me an option but mentioned nothing about transportation charges.
 
I was actually told this too.
IF I wanted to go through with fixing my ailing Maxima, the local MT store wants to only do it if they can bring it to their shop.

Is this new?
 
John

Thanks - So basically all Whirlpool and Maytag FL washers are alpha now? Meaning mostly non-repairable? Amazing. I've always trusted Whirlpool for the most part over the years, but that trust is fading fast. I know it's not the fault of the engineers.
 
Non repairable

You have to consider that 80% of people would not dare or want to change bearings themselfes.

But calling an engineer to do that - even on the easiest to do design I know of here in the EU which dosen't even require removing the tub from the machine - takes at least 30min in labor, plus parts and drive to the customer makes that an easy 300$ job at the cheapest.

And that is on a metal tub design with a bearing cross you could remove with just 3 bolts.
A non-option on plastic tubs.

So takeing out the bearing replacement was probably the least intrusive way to cheapen the machine overall as that repair barely ever shows up in their repair statistics as nobody really did them anyway.

It's sad, but probably the least sad way to do it.
 
Haha! It's Back!

Well, the washer worked just fine for a few loads with no untoward  noises.  But guess what?  The same noise is back! 
smiley-laughing.gif
  Getting mad does no good.  I don't want to keep sending it back to the dealer for repair, so I'll just keep using it until it just won't run.  Who knows?  It may last through the warranty period.  However, when it started making the noise the first time, it got louder and louder and vibration eventually became noticeable.
 
One year of ownership. No troubles so far however I am no longer optimistic about the longevity after reading these posts. Darn. I will say its getting noisier already when agitating (clanking when tub and agitator changes directions). I'm really happy with the way it cleans. I guess I fooled myself into thinking they were going to take the market by storm with this washer. Turnover is truly excellent.
 
Update

Washer magically turned on all by itself and pump runs continuously and won’t respond to anything. I am glad I was home but now actually believe it’s junk quality. What if I wasn’t home and it ran all day and possibly caught fire? I’m stuck with it and will have it repaired but will never leave it plugged in. I’m the type that will now plan to get rid of it at some point. Anyone thinking about purchasing this model should forget about it.
 
@ Stchuck

Sorry to hear that!  I had two warranty repairs for the same gearbox issue within ten days of each other.  Both times, they took the machine to the shop for three days.  That's why I purchased a home style Commercial Speed Queen set and converted them to the older 9 Series by swapping the control panels out. 
 
I woke up and immediately went down and plugged the washer in... pump immediately turned on. After fiddling with it and plugging it in and unplugging it I finally got the pause cancel button to work and it stopped the pump. I was able to wash two loads, after the two loads it wouldn't agitate or spin. Same routine, plug and unplug and fool with the pause cancel button and its running again but for how long who knows. I am irritated as he__. If its running fine when service comes they will say nothing is wrong with it. I should probably leave it be but have quite a bit of laundry to do, if possible.

I am already scanning other washers online but it would be ridiculous to junk this when it has a five year warranty so I am going to have to deal with the aggravation, I guess.
 
front loaders with transmission...

Hi Louis.

Siemens definitely made a motor for front loaders that had a "transmission". Would have been 1970s or early 1980s? I have the remains of one in my shed, not complete. They use a two-speed induction motor, drive through a 10-to-1 reduction gear, to a large diameter cast iron pulley. The pulley is hollow and has a centrifugal clutch inside it. Here is how it works:

Slow speed -Slow winding is energised, motor turns at slow speed, something like 1440 rpm. The motor drives through a 10-to-1 reduction gearbox, turning the cast iron pulley at about 140 rpm. The belt drive to the drum is approximately 3-to-1 pulley ratio, so the drum turns a bit under 50rpm. => WASH. Motor reverses, so tumbling reverses.

fast speed - Fast winding is energised, motor turns at fast speed, something like 2880 rpm. Drive continues through the gearbox and pulley, initially driving the pulley at 280 rpm so drum turns at a bit under 100 rpm, a short burst of a distribute speed. But at the higher speed the centrifugal weights move outward, pressing the clutch surfaces against the inner face of the hollow cast iron pulley.
The clutch bypasses the reduction gear, so the cast iron pulley starts to turn at motor speed - 2880 rpm. This gives a drum speed of around 1000 rpm. => SPIN.

It is a very elegant solution to giving a faster spin speed than you could get with the 2 speed induction motors used in cheap Italian machines of the time, without the noise and unreliability of the brush motors of the 1980s. It would have been expensive to make, though.

I have one salvaged from an early Asko or Asea front loader with the drop down outer door. I used to work nights and more than 20 years ago I was driving home from work one night when I saw an unfamiliar machine dumped at the roadside for a hard rubbish collection. It was a Constructa, built like a tank and it had the same motor. I had no hope of lifting it into my car and I tried to salvage the motor, but I didn't want to wake anybody at 2am so when the bolts were too tight to remove easily I reluctantly left it there. Constructas were never sold here so it must have arrived with someone moving to this country.

My Asko 12004 had another Siemens motor, again 2 speed without any electronic controls, induction motor for slow speed and brush motor for high speed, and I have never really understood how they work as they are NOT two motors in line on one shaft like Miele used, they are two different technologies working in one motor. I have a couple of salvaged ones and should pull one apart one day just to try to understand it...

Final mention is for the good old slant front Hoover Keymatic. They used a reduction gear on the motor, giving a fast pulley for spin and a slow pulley for wash. Each pulley drove a separate belt to a separate pulley on the back of the drum, and each pulley had a one-way clutch so driving clockwise drives the drum and the pulley turning anti-clockwise doesn't drive, it just idles. To change from wash to spin, the motor reverses, meaning the slow pulley now idles and the fast pulley now drives.
 
dang it...

I had told a friend about the 'Tag 575 when his 24 year old WP was needing at least a timer. Yep,''The Maytag is what I'd buy'' I said.

Two days after telling him this,I see the '19 SQ 'Classic' here. I immediately called him and said "I know it's more $$,but the SQ is a KNOWN quanity, made of metal and that Maytag is plastic guts city" longer warranty or not. I told him about video's to watch-he saw SOME,mostly in the 575's favor. I told him of my complete satisfaction with my AWN542. But..

He said he talked to the salesman (independent appliance store) and though they also sell SQ,the salesman felt confident in the 575 and that the SQ Classic would be another $150 or so when it actually arrived at their store.

My friend said the Maytags-washer and dryer- would be delivered 5/8/19. I have not talked to him about his new machines since delivery. Wish I'd seen this thread prior. Yikes! The saga begins...
 

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