Well put Chad.
It is important to remember that Whirlpool was once much better than they are now. The reasons why they, and every brand they own, have fallen is because of a variety of factors.
With only 3 mainstream manufacturers left, WCI, Whirlpool, and GE, there is less pressure to be innovative or build high quality products, especially considering the offerings of the competition.
With Front Loaders taking over, I think it is doubtful any of the big 3 would invest heavily in top loader technology now.
Most consumers these days are absolutely clueless about laundry. So far as most people are concerned, as long as the clothes come out damp-dry and smelling of detergent they are clean, regardless of actual cleanliness!
If you need further proof, see how many people overload their washers habitually. Would the average user even be able to tell if the agitator dogs in a dual action type of agitator have failed? How many consumers even do any research before buying a washer or dryer these days?
As an example, my mother purchased a GE Adora set and the ONLY cycle she ever uses is the 38+ minute "Speed Wash." It neither cleans, nor rinses well. The clothes are gray and not much cleaner, but they come out damp-dry and smelling of detergent so she is satisfied.
The average consumer has about as much sense about laundry as a mud puddle, and the big 3 manufacturers are taking advantage of that by building the least expensive machines that leave the clothes damp-dry and smelling of detergent.
Rant over, I feel better now. I think I'll sit down for awhile,
Dave