Miele Main Bearing... Gone !!!

[mrb627]

Additionally...

The "SMALLER" sized units that appear to wash more than 11 lbs of clothing are 240V machines. And they simply have more UMPH to handle heavier loads.

While the W48XX machines have an impressive capacity, their non-steel outer wash tub is a weak point for bearings.

Malcolm

 

[vacfanatic]

You will be very pleased!

Malcolm,

You won't regret the plunge for the 3035 - I love my W3033 / T8003 vented set - never anything but reliable washing performance. I'm hard on clothes, and whites are sometimes very dirty from mowing, dinking around in the garage, tinkering on things. The MasterCare / Whitest Whites program does wonders on 60C with Tide HE with Bleach and some Oxi-Clean. In fact, I hardly ever use LCB anymore, only with maintenance cycles or something I need to sanitize but at a lower temperature.

I've got a ton of videos up of my set that I wanted to share with everyone

www.youtube.com/mieletouchtronic

I know that there are tons of people in the UK who own Mieles but in the USA there is a very small handful of us (at least on this group). I get a lot of guff when I'm asked how much I paid for my set... I don't care though, it was worth the splurge!

Andrew

http://www.youtube.com/mieletouchtronic

 

[launderess]

Miele In The USA

Despite recent efforts Miele remains a niche brand in the United States for several reasons.

First they simply lack the vast marketing, distribution, sales and service that the big American players such as Whirlpool, GE, Kenmore and others have built up over the years.

Every single thing to do with a Miele appliance from the things themselves to the owner's manuals must be imported to these shores, and that includes parts. If one searches hard enough it is possible to find parts for USA branded appliances going back decades, not so for Miele. Also because of Miele's tight distribution one is limited to purchasing spare parts either from them (at somewhat inflated costs), or look for NIB stock sold on eBay.

Look at the OP's initial situation. Miele had to send a repair person from Princeton, New Jersey up to MA. Not sure how much time elasped between the call and visit but not many would wish to wait weeks just for a repair person to look in and diagnose the problem.

 

[toploader55]

Well,

The money was not the issue.

I was just disappointed that the bearing failed. And the reputation of Miele.

I have relatives in Esslingen,De. and My cousin Highly recommended Miele. I know they make great products, but this was just a slight disapointment to me. I would buy Miele again over any brand. As long as they follow though on Service and Reputation.

Yes , every manufacturer has issues from time to time, but this caught me off guard. I have been watching threads, researching for 2 years, and I thought this was the machine to buy. The "Rolls Royce or Cadillac" of machines so to speak. I suppose I should have done some private e-mailing and asked those who owned Mieles what their opinions were.

I look forward to the New Machine and hope all things end well. I am leaning towards the Extended Warranty though.

 

[mieleforever]

Well

If it is any consilation, we have a Miele Washer (w5740) and seperate dryer, cooker, and 2 vacuums, and they have never given any problems just outstanding results. We do however have the European models, as we live in South Africa, (dont know if you ever heard of that part of the woods), so we mostly follow the European trend in any matter.

I dont think that you have a bad machine, but I know I would probably feal the same way, a bit dissapointed, and let down. However do not disspair they will fix it. I had almost the same experience with our car, I bought a demo Volkswagen Passat, and within the first 5000 km, we had to take it back to the garage to fix the gearbox, and I was just as dissapointed in the car, because I really loved the car and it drives like a Mercedes. So yeah I know how you feel.

Hope this helps and I really think that they will at the end of the day not dissapoint you.

Cheers

 

[mrb627]

Andrew

The videos that you have posted on YT were partly responsible for me giving the 3033 a second glance.

While the W48XX series are nice, my Miele dealer probably sells more of the 3033 machine than anything else. The first weekend I was there, there was a 3033 in the crate on the floor pending delivery to the customer. When I went back with my test load, there were 2 more.

Malcolm

 

[vacfanatic]

Omaha Dealer

Our dealer here in Omaha didn't seem to interested in ordering in a W3033 when I was wanting one a few years ago. The 4XXXX series they still have on display are not hooked up for testing either. He also didn't seem to know very much about the laundry equipment on their sales floor. The last time I was in there (which I'll never go back unless I'm highly intoxicated), their appliance sales floor was packed with merchandise or overstock, and the lights were shut off in that area.

I'd be suprised if our Omaha dealer ever sold one appliance other than the Miele vacuums, period.