Miele Update : did your machine(s) have it done?

[favorit]

Have you ever updated the software of your Novotronic - Softtronic - Navitronic - Touchtronic - Elsetronic machine(s) by Miele customer care ?

If YES, which pros or versa have you noticed ?
I haven't ... that's why i'm asking about it *LOL*

T.I.A.
Carlo

 

[dubstar85]

Nope! I was wondering about what happens when it happens!

David

 

[timon90]

updates for Miele machines is a flop, if not the machine have seriøus problems. We've never updated machines at work.(Miele Norway)

 

[rolls_rapide]

AEG "Update" Lavamats

This led the customer to believe that the programming could be updated in their own home. They could indeed, but only if the computer board totally replaced.

I pestered AEG UK Head Office about the update facility availability on my 1998 year model, and they eventually admitted that they only way to update the programming was to replace the pcb. Makes a mockery of the sales brochure!

 

[sudsmaster]

Well, that's the only way I got my Neptune 7500 interface updated: when the motor blew out the main circuit board, I got a new one under extended warranty. It behaved slightly differently and slightly better than the old, original PCB.

 

[brisnat81]

The Miele update, only seems to occur if there is some major programming fault, rather than to update cycles.

I approached Miele BNE about getting my W2888 upgraded to the same firmware as the W3985 so that I could access the new Pillows cycle. I was told that they wont provide the new cycles on an old machine. I'd need to get a new machine to get the new cycles.

With a purchase price of $3699AUD it makes a real joke of the update feature.

 

[aeg03]

I thought that the Miele can be updated via an Optic Cable through the front of the machine.

My AEG LAVAMAT 72640 UPDATE had this in the brochure, I thought that this could be done by the engineer coming to your home and plugging in a cable from his/her laptop into a port on the PCB port obviously from Rolls Rapide posting AEG marketing has lied again! They also lied about the tub being steel when in fact it is a HI Carboran plastic tub as you can see from my post pictures in the forum.

I would like to know and if someone can please advise me, is this another lie or not but does my machine and the AEG machines in general have FUZZY LOGIC or was this just another marketing ploy? I have noticed my machine rinse times vary according to the load etc etc but I wonder if this can be just because its a PCB controlled machine??

 

[rolls_rapide]

Fuzzy Logic

There were two types of Fuzzy Logic from AEG, if I remember rightly. The cheaper ranges had 'Fuzzy Logic'; the expensive models had 'Advanced Fuzzy Logic'.

As far as I am aware the Advanced Fuzzy Logic was able to detect foam better (maybe even add an extra rinse? can't be sure on this point...so long ago now!). I'm certain that it had job to do on altering the spin profile, and maybe reducing the wash action if there were too many suds. I think the temperature profile was also controlled in steps.

With regard to Zanussi control, my IZ16 from 2001 has a degree of fuzzy logic, but is different from my previous AEG.

For example, the Zanussi rinses a small load with normal tumbling, yet rinses a full load of cotton fabrics with spin bursts.

The problem is, there seems to be no standardisation of fuzzy logic in the industry.

 

[miele487]

i had the miele update done!

i had my last miele washing machine w917 updated by a service engineer, it was great. he came to my house with his laptop, attached a small magnetic thing with a cable attached to it onto the area marked pc update in the machine and updated the main cottons cycle so it used 5 litres less water and a better load balance for the spinning. it only cost about £80 including his visit and making sure my machine was level.

i think the pc update is a great idea and hope miele keep the concept going!

 

[favorit]

Would be great if ....

... they made what Brisnat81 asked them !!
I was already sure that in machines like mine (no screen) I can update only existing programmes as you did.

But .... what about those people who spent a lot of $$$/£££/€€€ to buy a Navitronic or a model with further programs available on screen (i.e. W3923 ) ?!?

Commercial series can be updated with special programmes fit to special application fields (wetcleaning, fire departement clothes, dairy, bakery, mops & pads, horse blankets, electronic industry clothes .....)

Why can't they upgrade household machines with further programs ?? (Pillows, programmes for allergic persons ....)

I think it would be cheaper for miele too, instead of making a particular model for allergic people (Allerwash, now Medicwash models) that surely has not so many sales

 

[vivalalavatrice]

Up-to-date

What else would be more up-datable than a completely customized machine!? Just a DO-IT-Yourself machine like this!

http://www.plcforum.it/forums2/index.php?showtopic=48651

 

[aeg03]

ROLLS RADPIDE. Thank you! At last I have had someone explain the Fuzzy Logic in an AEG, well you explained it very well, my machine does exactly what the 2001 Zanussi IZ does with the rinsing, it does spin busts on rsinses with a full load and with a small load it does normal tumbling. The machine I have said it has Advanced Fuzzy Logic, it does have an 'Overdose' light, though I have to point out is not accurate, this only works on the amount of foam produced, say I could put so much detergent in the machine when it is fully or half loaded and this does not come on, then I could put a very small amount of detergent with 1 or no items in there and if the tumbling effect creates loads of suds then the machine 'figures' out that there is too much deteregnt because the machine has to pump longer with all the foam in there cos the machine thinks there is still water to remove, so I think.

Its a good machine, do you know if the Zanussi IZ was made in Germany or Italy?

If the 'Update'feature did exist on the AEG , that would have been good to effectively change the machine etc but it seems that its on Miele that genunely has this system.

 

[newwave1]

Fuzzy logic!

My bosch WFF2000 i believe has genuine fuzzy logic!

Tonight i did a bulky load of whites which included a hoody and some jumpers. I started it on cotton 40 with shortwash selected

After 10minutes the higher water level light came on, the short wash light went out and the machine carried on with increased water levels!

Also doing a cottons dark wash full of jeans and such it did higher than standard rinse fill.

On a towels wash that sudslocked the machine it adjusted the tumble speeds and the water level!!!

Not to mention time varies in the cycle too!!

I always wondered about the AEG update too AEG03 as my parents have the same model.

Darren

 

[logixx]

To my understanding, the Miele Update feature can also be used to unlock hidden features and alter settings. Here are some excerpts from THS, where a U.S. customes describes, what he saw when the service technician connected the laptop to his washer.

"Although there were no faults Miele wanted to send a Miele Service Representative (MSR) to our residence to have a look at matters. I was fortunate to have a Miele Service Representative who allowed me to see what he was doing to the dryer, and I was duly impressed with the software line items that are configurable on the dryer. Another benefit is the latest firmware was uploaded to our dryer. The are several line items (e.g., cottons) that have three settings: 1) Moister 2) Standard 3) Dryer. In addition, the unit's Cooling Down cycle can have its time extended by five or ten minutes.

Upon connecting the MSR's laptop to our washer three new line items, that the MSR had not seen to date appeared in the configuration list. One was a PC test that I suspect will be part of the Vision Module to allow the consumer to see if everything is working as it should. There was another I do not remember as I was intrigued over the this item in particular: Hygiene Optimization. This item was available to configure as the other two, although listed, were grayed-out when the selection was chosen. Since the MSR did not know about the Hygiene Optimization it was not activated. I can also state that there are many other line items, and another the caught my eye is that the water heater has five options of heat. The washer is shipped to the States in the lowest setting and since I am not an Electrical Engineer I do not know the its meaning other than it is set at around 1.x kW with four other selection the highest being 4.12kW. MSR's are given strict orders not to change this setting. Do not try to convince the MSR to change this setting as settings are uploaded to a database and any unauthorized changes can void your warranty. You also have to remember that some of these variations of scale in settings are for testing purposes. Such is the case for drum rotation speed that can be set to 2,000 rpm, and lower than the consumer setting of 1,400 rpm to determine drum related issues (e.g. bearings, etc.)."

Miele 4840/9820 - good things only please

I know everyone talks about all kind of problems going on in Miele 4840/9820. Are there any happy customers out there? I am interested to here from you. There are lots of threads that talks about problems in Miele. But I am interested in good things about the Miele. I am not a big fan using hot...

ths.gardenweb.com

 

[aeg03]

Hi Darren - Newwave, Now that is quite clever Fuzzy Logic control in your Bosch - That adapts itself fully for the cycle. Now I have never found my AEG to adapts its wash at all with a small load or a big one though the drum has two speeds - the drum slows slightly and speeds up to normal on its long tumbles.

The rinse cycle seems to be adapted as mentioned above with tumbles for small loads and spins rinse for big loads, though the drum always speeds up on last part of rinse cycle to distribution tumbles, the rinse cycle tends to be longer on smaller loads and shorter on bigger loads.

The spin cycle is the same all the time even with an unbalanbced load it never fails to spin.

I like Miele machines a lot, they seem so advanced and I also like the old Bosch machines - th newer ones don't seem to have the same quality as this was a machine I was considering when the AEG tripped the electrics and wouldn't come on but we went for a Zanussi which we had to cancel as we fixed the AEG ourselves - only a lead came out in the control board.

I would like to have a Miele one day.

 

[favorit]

@ AEG03 - where Zanussi washers are from

Zanussi washers were, are (will be?) made in Italy. The historical washer plant lies in Porcia (Pordenone), quite close to Venice. TOL models came (come?) from here - those rebadged out of IT as "Electrolux" or even "AEG" (toploaders and since last year even FL).

BOL and MOL models ... good question.
Some Zanussi plants (both final products and components)oriented to "cheapo" targets moved to Eastern Europe countries, for the same reason they closed AEG plant in Nuremberg (€€€ savings)

Here TV screams only about Alitalia disaster (as this Co. has always been a vote-reservoir ...). Indeed our whitegoods industry is on red alarm too (Whirlpool,Zan/E'lux, CandyGroup, Antonio Merloni,IAR-Siltal .....), as it's goin on @ Hoover plants in Wales (just about Candy group ...)

 

[favorit]

maybe Miele spies this forum ;-)

... it seems they've heard our complaints *LOL*

Home

www.miele-presse.de

 

[aeg03]

I heard about a washing machine factory for the Eluxtrolux group in Poland and Russia, soon I think these will be moved there from Italy.

The reason I asked about the Zanussi IZ is that I thought I saw on its rating plate that it is made in Germany. Maybe im wrong.

 

[favorit]

have you got a pic ?

Nothing is impossible in Eluxland !! *LOL*

It shoud be crazy .... as if some Ferrari were sold rebadged "FIAT" )) (for our sake the share ownership only)

Anyway Electrolux has done its best to decrease the AEG brand value :-((

PS- my dad bought a FIAT frige with his first car (a 500) in 1955. This fridge lasted till 1998. That's why FIAT doesn't produce appliances anymore *LOL*