So let me clarify my thoughts here.
First of all, I have a good experience with Miele since the whole family owns a Miele washer back in Europe (Grandmother, Mother, Sister, Me (one W3241 in Greece and my previous W3035) and Several Miele Dishwashers.
Miele forever offered low end or “Basic” models of their Series. For Example, my Washer in Greece was missing some fancy features like Drum Light or High Spin speed (most of the models back then used to go up to 1600 or even 1800 rpm).
My Grandmother’s Dishwasher for Example was lacking the 3rd Silverware rack.
But what’s the difference here? All of them were HARDWARE features that required Miele to add extra stuff on their machine (better drums, Better motors, Extra Screen, Extra Sensors etc).
Here we’re talking about absolutely easy SOFTWARE Features. We’re talking about EXTRA RINSE or PreWash. All of the hardware is there. Its only unavailable due to software restrictions.
Its not like Powerwash or Twin Dose.
I decided to get a Floor Model of a BASIC Miele washer which is supposed to perform BETTER that any other fancy washer. And yes I prefer to spend the money on a a nice trip somewhere around the world rather than giving Miele almost $2000 in order to get an Extra Rinse.
I was not upset about the lack of fancy touch screen or Powerwash or whatever requires hardware. But upset cause they decided to remove some cycles just to force you get the most expensive model. And don’t forget buys. “BASIC” Miele is over $1200 with taxes.
And when It’s time to look for a dishwasher first I will look for the build quality and then the features (and of course the price). If I can get a Dishwasher with good build quality but less features, I will prefer this over a fancy dishwasher which is gonna fail within a year.
That was the No1 reason I got the Miele. My decision will be made on the build quality and materials. Definitely I don’t wanna deal with a Plastic tub and the lack of 3rd Rack for silverware.
Now the fact that Miele was defective this is not a basic model or floor model thing. The Machine had an issue on what Miele used to call “WCS” unit on the back of the Machine. I’m sorry but I was not willing to wait almost a month for a part (This is what I got told. The Machine was still in Warranty).
Also what I’ve learned so far in the US is to try to buy local. I was always an AUDI and BMW fan but here Maintenance and Parts are incredibly expensive, so I switched to a FORD and I’m quite happy with it.
I knew even when I got my Heatpump dryer and the W3035 that I was alone in case something goes wrong But I didn’t expect something to go wrong SO fast.
That’s why I switched to LG. Yes is not local (I was looking for a Speed Queen but I’m not willing to spend so much money for a washer that is lacking internal heater and EXTRA HOT setting). but everyone supports and willing to service an LG. Its piece of cake to find Parts.
BTW I don’t use the Sanitize Cycle to kill germs but wash my white Sheets and Towels and keep them White. In Europe we wash our whites on 95c so Cotton Sheets and towels stay white forever without Bleach.
The “Sanitize” Wash temp in W3035 was enough to get my Kitchen towels White and Stain-free without the need of OXY or Bleach.