Miele Washer Woes

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launderess

launderess

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Quiet Please, There´s a Lady on Stage
Well here's me thinking today would be an ideal time to get a bit of washing done and generally caught up on housework.

Not a bit of it.

My "vintage" Miele washer (W770) has now decided it will not spin at high speed (1100rpms). When the timer reaches the portion of the cycle when it should commence speed increase from 900rpms to 1100rpms, the drums stops and one hears nothing but the pump going. Soon enough the timer advances out of the cycle and the machine shuts down.

Tried a few tests, and while the machine will complete a cycle with the spin speed button switched to the lower speed, when the higher one is selected things go as above. Indeed switching the switch between the two speeds while the timer is located in the "fast" part of the final spin will start and stop the spinning, but at 900 rpms.

Kicker came when switched the machine over to the woolen cycle, which uses a fast 1100rpm spin for 30secs as the final spin. Nope, the machine would not cooperate. Darn thing kept the timer in the low section of the spin, then advanced to close out/end the cycle.

My weak knowledge of these matters tells one that there is a motor control problem, or perhaps something else. Either way it means a call to Herr Miele and opening my purse wide for a service call.

Then again, one perhaps could live with 900rpm spin. After all there is the Hoover twin tub spinner, which holds about 4kg and spins at 2800rpms. Could go even furhter and have a spin dryer sent from across the pond. The large Miele or Frigidaire models hold nearly 5kg, which is the same full load as my Miele.

L
 
Launderess,

Sad to hear that your Miele isn't quite right...and I don't think many people here would tackle trying to fix it.

It may be something simple that Mr Miele can fix (relatively) inexpensively...

BTW, how old is the W770?
 
I don't know your model, does it have a 900/1100 rpm switch?

I wouldn't be surprised if it were just the switch faulty, or a wire detached from the switch.

900 rpm isn't too bad, till you can get it sorted out.

Chris.
 
Miele 1070 Actually

Why one keeps saying "770",do not know.

Anyway, yes the machine does have a switch to choose between the two speeds.

Contacted Miele this morning and now must wait for a service appointment. Could be several things ranging from motor brushes to simply a loose connection.

L.
 
Hmm, Thank You For This

Do you happen to know the part number?

Won't know what is what until Miele sends a serviceman over to sort things out. Telephoned yesterday and Miele's customer service department created the report ticket, and stated we would receive a telephone call within 24 hours to set up an appointment, but as of now that has not happened. Really wonder what is going on with MieleUSA at times. Standards seemed to have slipped.

In any event, given the age of the unit, and this is the first service, probably am going to have the motor brushes looked at and replaced regardless, along with perhaps the belt and anything else that is near or could go. Miele's call out rates are rather dear, and am not going to pay vast sums just to have a man flip a switch, and or reconnect a loose wire. Might as well get some value for my dollars.

L.
 
control board

I agree with Ed. I just worked on a Staber and its diagnoses was no spinning. I replaced the off balance sensor switch,the presure switch (regulates the fill levels large or small)and the control board. I did them each,one at a time,begining with the ballance switch.It still didn't spin. I replaced the presure switch,thinking it may "think" it's still full,no luck. Then,I replaced the control board and Success!!! The folks renting the home from its owner are the atypical careless,anal retentive,idiots who,evidently can't read a simple use and care guide that states you can only use a LIQUID LOW SUDSING OR HE DETERGENT. They were using powdered,regular Tide and wondered why it not only would not spin but left water in the tub. The unit is over three years old and was never regestered for waranty coverage.My boss wanted me to try and get the company to over ride the cost of parts and labor and I flatly refused after speaking to the actual owner. I tried to explain to him that the problems would continue on unless the users changed over to the right detergent. He then said,he "Didn't have time for details like that and just fix the damn thing."So,I told Pete that Staber would not honor the waranty because the serial number tells them its age and they do not sell masses of them to any dealerships.The bill came to $650 after I added up the parts and added my labor price.It only took me 35 minutes to repair but I had to wait 11 days before the parts actualy arived. The unit was brought here so I added space rental on to the bill.It now runs great and I thoroughly cleaned all the shit that accumulated from abuse.He's picking it up today.

Just FYI,The Staber is a great performer but they use real cheap,crappy parts.The original plastic presure switch broke like a toothpick and the second one( the one they sent for replacement) did the same damn thing. Why the Hell they don't use the metal ones is beyond my comprehension.They have no service available other than calling to speak to a "trained" tech.I called Staber and demanded they send me another one using overnight express and received it yesterday.This time,I was aware of its fragility and "daintily installed it with success.But, what a frigging nightmare it was.
 
it's surprising

That machines we think are totally mechanically controlled actually have an electronic board there somewhere.
L. the part # I have listed on mine is: T-Nr. 2085230.
The other thing that came to mind is a timer issue. I had to replace mine as it wouldn't shut the pump off anymore. There it was draining while it was filling for the wash. Detergent flushed right down the drain! Anyway FYI the timer is T-Nr. 2085001. Good luck and keep us posted.
 
Staber

I have had 2 of the nightmares and both were cheaply made and expensive to replace any part. Tec service is his wife with the manuel .Cannot understand how the ever manage to stay in business. the machines are disasters.
 
Will deal with the pump and speed switch first,and whilst the repair man is "under" my washer, have him take a closer look at the motor.

Replacing the motor is only up there with bearing repair in terms of cost, so we shall see.

Repairman only tested speed switch, but he could tell from how the pump sounded, it may not be long for this world.
 
Major Thread Revival

Thread from waaaay back!

In doing a search online I came across AutomaticWasher and this thread. It seems to be the same exact issue I am having with my old W1065. I love this machine and it has "low miles". Everything works as it should but it just stopped entering spin mode recently. I can get the motor to spin the drum back and forth as it "loosens the laundry" before spinning but then it never spins. Drain works, timer steps through the paces, etc., just no spin. I am wondering if you can share the solution that you came to once your Miele repair person visited. Like you, my initial assumption is the circuit board or the pressure switch. Thank you!
 
My washer always would spin,

Made a racket sometimes, but never the less.....

Hope am wrong for your sake but it sounds as if the spin "half" of your motor is going. If that is so you only have one option for saving; finding another 1065/1070 for a donor motor and doing the work yourself.

Unless things are different out your way MieleUSA will *NOT* swap washer motors onsite thus the unit must be crated and shipped back to NJ. On top of this the motor is NLA and Miele will not order or even try looking for one. General consensus each time one must speak with MieleUSA about my W1070 is "the machine is old, we don't service them anymore, parts are no longer available, please stop contacting us...." Ok the last bit may be extreme but you get the idea.

Was actually gobsmacked MieleUSA sent a tech to change the suspension springs last year. My standard Miele trained tech who *was* my go to guy told me to basically "get lost" (machine is old.....) when we contacted him, so he won't be getting a foot around front door again.

Only thing can add is maybe the relay needs replacing for your motor, or maybe the brushes.
 
Major Thread Revival

In doing a search online I came across AutomaticWasher and this thread. It seems to be the same exact issue I am having with my old W1065. I love this machine and it has "low miles". Everything works as it should but it just stopped entering spin mode recently. I can get the motor to spin the drum back and forth as it "loosens the laundry" before spinning but then it never spins. Drain works, timer steps through the paces, etc., just no spin. I am wondering if you can share the solution that you came to once your Miele repair person visited. Like you, my initial assumption is the circuit board or the pressure switch. Thank you!
 

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