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Customer service certainly isn't better. We called a few days ago about the fridge and the pompous GE CARES answering service was adamant they didn't recognize the model number to our 15 year old fridge. So I called a local guy. No use dealing with people trained to get you to regret calling their company.
Try to get any info or answers from Samsung Customer Service!
Good luck with that!
Being such a big coporation, they've gotten to the point that they can easily crap on your world without a care!
I've dealt with them enough to know, when attempting to get a customer's broken TV, or DVD player, etc., repaired.

And I found a website, I think it might be "Ripoff Reports" that has literally pages and pages of complaints from steamed-up Samsung customers.
Including numerous Class Action Lawsuits.
There was so much on there that I couldn't read them all.
 
Here are the wine glasses.


View attachment 321739


That is until the machine has a slight off balance and the tub starts rapidly slamming into the cabinet.
Ya know Chet, I could do that wine glasses trick on top of my A482 and those glasses would survive with no problems.
I've had heavy loads in the machine, blankets, drapes, etc, and felt the spot where those glasses are - barely, if any, vibration during spin cycle.
I'm not lying, the machine handles things like a pro.
 
Ya know Chet, I could do that wine glasses trick on top of my A482 and those glasses would survive with no problems.
I've had heavy loads in the machine, blankets, drapes, etc, and felt the spot where those glasses are - barely, if any, vibration during spin cycle.
I'm not lying, the machine handles things like a pro.

You can balance a quarter on your A482. Its that good and that solid. Good luck with a modern machine.
 
Customer service certainly isn't better. We called a few days ago about the fridge and the pompous GE CARES answering service was adamant they didn't recognize the model number to our 15 year old fridge. So I called a local guy. No use dealing with people trained to get you to regret calling their company.
I told you it would get worse!
 
You can balance a quarter on your A482. Its that good and that solid. Good luck with a modern machine.
I could do the same thing on a DD and even a Speed Queen Classic. GE sucks! I don't think their products will get better. I've heard the latest GE's grind like an animal dying.
 
Over my dead corpse will I ever be forced to use some "modern" machine!
I'd sooner pound my clothes on a rock by the nearby Delaware river. 😈
That's lovely for you! The supply of "vintage" laundry machines, parts to repair them, and servicers with the know-how are disappearing. What is your advice to young families and children born today in that regard? Go to the river and pound the rocks?
 
That's lovely for you! The supply of "vintage" laundry machines, parts to repair them, and servicers with the know-how are disappearing. What is your advice to young families and children born today in that regard? Go to the river and pound the rocks?
In this day and age, young people don't listen to what others say.
So what's the use of wasting my time?
 
That's lovely for you! The supply of "vintage" laundry machines, parts to repair them, and servicers with the know-how are disappearing. What is your advice to young families and children born today in that regard? Go to the river and pound the rocks?
Hang onto your older pair which will perform much better than anything new with the exception of Speed Queen Classic.
 
Hang onto your older pair which will perform much better than anything new with the exception of Speed Queen Classic.
How does that advice apply to a young couple who get married/set-up a household in six months or five years or ten years from today and move into an apartment, a rental house, or a newly-built house? They don't have an "older pair to hang onto" or any appliances at all to carry along.
 
It doesn't. Maybe ultrasonic laundering will emerge, or disposable clothing. Or use the "OLD" rock and stream method, or a galvanized steel tub and a wash board. My son in laws dad never wears underwear twice. He wears his outer clothing twice, every other day, and goes to the laundromat every two weeks.
 
the problem with company these day they push you to replace rather than repair i know by experiance had a 3 year old ge profile dishwasher bough 2016 2017 control board broke repair would of cost 300$ so bough instead a kitchenaid dishwasher


My 2009 GE Double Door refrigerator had a defrost heater failure. I called several places that sell and service appliances, all of them began pushing on selling me a new $2000+ fridge and that at 15 years it was "time for a new one" That is until I found a local tech willing to look at it. He immediately found the evaporator encased in one inch of frost, steamed it, then ordered a new defrost heater. A few hundred and I am now back in business.

The mentality of buy new needs to end. People are throwing away appliances that are superior to their new iterations while people literally vote on built in obsolesce.

The new fridges I looked at all have inverter motors, isobutane refrigerants and less shelf space of the same cubic foot. And apparently the ice makers have higher failure rates to the 15 year unit I am using now.
 
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