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Customer service certainly isn't better. We called a few days ago about the fridge and the pompous GE CARES answering service was adamant they didn't recognize the model number to our 15 year old fridge. So I called a local guy. No use dealing with people trained to get you to regret calling their company.
Try to get any info or answers from Samsung Customer Service!
Good luck with that!
Being such a big coporation, they've gotten to the point that they can easily crap on your world without a care!
I've dealt with them enough to know, when attempting to get a customer's broken TV, or DVD player, etc., repaired.

And I found a website, I think it might be "Ripoff Reports" that has literally pages and pages of complaints from steamed-up Samsung customers.
Including numerous Class Action Lawsuits.
There was so much on there that I couldn't read them all.
 
Here are the wine glasses.


View attachment 321739


That is until the machine has a slight off balance and the tub starts rapidly slamming into the cabinet.
Ya know Chet, I could do that wine glasses trick on top of my A482 and those glasses would survive with no problems.
I've had heavy loads in the machine, blankets, drapes, etc, and felt the spot where those glasses are - barely, if any, vibration during spin cycle.
I'm not lying, the machine handles things like a pro.
 
Ya know Chet, I could do that wine glasses trick on top of my A482 and those glasses would survive with no problems.
I've had heavy loads in the machine, blankets, drapes, etc, and felt the spot where those glasses are - barely, if any, vibration during spin cycle.
I'm not lying, the machine handles things like a pro.

You can balance a quarter on your A482. Its that good and that solid. Good luck with a modern machine.
 
Customer service certainly isn't better. We called a few days ago about the fridge and the pompous GE CARES answering service was adamant they didn't recognize the model number to our 15 year old fridge. So I called a local guy. No use dealing with people trained to get you to regret calling their company.
I told you it would get worse!
 
You can balance a quarter on your A482. Its that good and that solid. Good luck with a modern machine.
I could do the same thing on a DD and even a Speed Queen Classic. GE sucks! I don't think their products will get better. I've heard the latest GE's grind like an animal dying.
 
Over my dead corpse will I ever be forced to use some "modern" machine!
I'd sooner pound my clothes on a rock by the nearby Delaware river. 😈
That's lovely for you! The supply of "vintage" laundry machines, parts to repair them, and servicers with the know-how are disappearing. What is your advice to young families and children born today in that regard? Go to the river and pound the rocks?
 
That's lovely for you! The supply of "vintage" laundry machines, parts to repair them, and servicers with the know-how are disappearing. What is your advice to young families and children born today in that regard? Go to the river and pound the rocks?
In this day and age, young people don't listen to what others say.
So what's the use of wasting my time?
 
That's lovely for you! The supply of "vintage" laundry machines, parts to repair them, and servicers with the know-how are disappearing. What is your advice to young families and children born today in that regard? Go to the river and pound the rocks?
Hang onto your older pair which will perform much better than anything new with the exception of Speed Queen Classic.
 
Hang onto your older pair which will perform much better than anything new with the exception of Speed Queen Classic.
How does that advice apply to a young couple who get married/set-up a household in six months or five years or ten years from today and move into an apartment, a rental house, or a newly-built house? They don't have an "older pair to hang onto" or any appliances at all to carry along.
 
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