New owner of a 2015 Speed Queen TL washer!

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I was so ready...

I was so ready to go for the SQ, however this rough edge issue is a deal breaker. How can a company take a look at the main component of a washer about to head out of the factory and believe this is acceptable?

It's like buying a brand new car for top price but the exterior is all dinged up, but don't worry it runs great! And if it doesn't, no problem, we can fix that too!

I'm not trying to knock people that don't mind, I'm sure its as great as I hear, but its just not right. I would pay twice as much if it had a well finished tub.
 
I'm glad mine doesn't have this rough seam problem that everyone has been buzzing about for the past week or so.

I think now that these machines are being produced in mass quantities probably never seen by Alliance before, and now that more average people are buying them, all sorts of quirks are being discovered that have probably been there all along and just never noticed by the laundromats and commercial customers that had been buying them for years prior.

Just a theory, since I know these machines have not changed a whole ton since they came out in the early 80s.
 
My SQ AWN432 will be 2 weeks old Saturday, I have the rough spot, actually I'd call it more than rough, some areas have very sharp edges. The dealer was to stop 2 times now and still hasn't made it. I will show up at his store if he's not here soon.I thought about buffing it but I really don't know what I'm doing so I think its best I don't even try.but other than that this is a great washer, it does what I tell it to do and I'm happy with it. Seems like a lot of people are buying SQ now days or is just that I'm noticing it since I have one. Cheryl
 
Cheryl,
I think there's quite a few people buying them. When I bought mine earlier this year the salesman told me there are a lot of people really burned on the new HE machines, for various reasons I assume. I knew exactly what I wanted and went after it, and it wasn't easy to find even in San Antonio Texas.
I don't have a rough seam in the tub, guess I got lucky. I ran my hand over every square inch of the inside before starting my first load. I still haven't raised the water level like most have done on this site, but I'm doing fine. As I stated earlier, I don't over load it as I'm careful on the belt life. My clothes are very clean, and that's saying something when one cares for an elderly parent. My clothes do not look like they've been beaten to death either.

I don't regret buying my Speed Queen, and I'm not buying into the guilt thing on water.

I hope you get your issue resolved quickly, without a lot of hassle.
 
A Flaw With The New 2015 Speed Queen Electronic

Newbie here. My new Speed Queen, the AWNE92SP113TW01, was delivered yesterday, 09/03/2015. I donated a 6 1/2 year old working Whirlpool Duet FL set (with pedestals) to my neighbor. Never did care for the set and the life span of the front loaders gave me cause for concern. I had nightmares of the washer "giving up the ghost" with a full load of laundry! My Whirlpool salesman purchased his set around the same time I purchased mine. His washer recently "bit the dust", but he was relieved he had the extended warranty. The struts failed and the repair cost would have been $1500! Anyhow, back to the Speed Queen. I spent weeks, and I mean weeks, researching washers. The government has made shopping for appliances soooo much fun! I decided for the SQ. Nice machine, a real work horse, I do the thinking and choosing...not the machine! But, there is a major flaw everyone should be made aware of if using the fabric softener dispenser. It dispenses after the FIRST SPIN! Therefore, after Pre-Wash or Soak, after the Wash cycle for first Rinse, etc. So, forget using fabric softener if you want a Pre-wash, Soak, a 2nd or 3rd Rinse. The softener will just dispense into the wash water or be rinsed away with the extra rinses. I contacted Speed Queen as this made me an "unhappy camper" as my 15 year old GE Profile (left behind due to move) was engineered to dispense at the appropriate time. Response: "That's the way they are built." So, I'll just grin and bear it while I try to time when my chosen Rinse mode occurs and return to the washer to add the softener!
 
The softener dispenser on the agitator is a passive attachment that simply spins the liquid up from the cup and holds it until spinning stops when it drains out into the center of the agitator and into the basket. While not as technologically advanced as a computer controlled dispenser on other machines, it's working as it's designed, not a defect.

I have not looked at the baskets in the showroom models for rough areas but will next time I'm there. I have no intention of buying a top load washer, I'm happy with my 1954 Speed Queen top loader and 2004 SQ front loader :-)

I did notice some broken panels on the SQ display models a while back, Roger in Tuscon had this happen to his machine, but SQ fixed it under warranty and to my knowledge it hasn't happened again. You can see it right on the corner. While it could have been caused by improper moving at the store, Roger's was fine out of the box and happened within a short time after installation. I've not heard any more stories about this, perhaps Alliance rectified whatever the issue was.

gansky1-2015090413422907667_1.jpg
 
Most if not all top load washers of the past .....

Will dump softener after the first spin. It's how the dispenser is designed. Relax you've got a great washer. I've never heard of of top loader with traditional fab soft dispenser being timed. Unheard of. Alliance is correct and in this case I'm sorry it is user error. If you prewash, wash and want a second rinse then program the washer for one rinse and if you want a second rinse you will have to wait if there is not a rinse and spin selector. The machine is a great machine and is finctioning normally.
Mike
 
In response to mtn1584

Mike,
My GE Profile WPRB9250 did exactly as I described...dispensed the fabric softener at a set mode. How do I know? I by passed the lid switch by removing the contact magnet on the lid and duct taping it to the contact on the housing. Then I watched...yes, I watched from the Soak cycle through the main wash to the second rinse. The dispensing of the softener at the beginning of the SECOND RInse was achieved by NO spinning until the end of the FIRST Rinse or at the end of the Main cycle choosing just a single Rinse. From Soak to Rinse it would fill, wash, drain, NO SPIN, fill....then complete with my choice of one Rinse (with softener dispensed) or just drain, NO SPIN and fill again for the second Rinse at which time the softener was dispensed. This is NOT user error regarding the SQ....just a feature I miss. Believe me when I say I know my washers and other appliances. I've had seven sets through the years and read the manuals throughly. I once was told that I needed to know "if the thing could dance!" I have informed appliance sales people things about their products they weren't aware of.
 
Yeah! For The Mighty Clothespin to Bypass the SQ Lid Switch!

The clothespin....one of the best inventions! As per Thread #39369 and Post #583400 with photo, I bypassed my new Electronic Panel Speed Queen's lid switch. Much easier to accomplish if you pull the washer out away from the wall. For an easy move of the washer, spray the feet (the washer's, not yours) with a glass cleaner or an all purpose cleaner....trick I learned years ago from an appliance repairman. In fact I showed the delivery guys the method for an easier placement of my new Speed Queen when they delivered this week. No dragging or lugging...just a smooth move. I located the metal plate/bar shown in the photo. I could hear a click when I pushed up on it. I placed the clothespin as shown. Voila! I can now open the lid to check how things are going and the washer continues to do it's thing. No stopping! Of course I have no small children or pets around. As an aside, I think most of us continue to use too much laundry detergent especially the HE stuff when we don't see suds. Here's another tidbit of knowledge. After the wash has a good start, clothes turning over, etc., stop the washer and check the wash water with your fingers....if slippery...you have enough detergent even though you may not see a large amount of suds.
 
speed queen model AWNE9 washer

Just got my washer and matching dryer, series9 with electronic controls. I wiped the washer twice with towels and Purple Power Degreaser. There was a light film on the towels after rubbing the stainless steel drum, but not much. I then washed these towels, with all the purple degreaser on them, in how water along with washing machine soap. I have just now taken a white terry cloth and rubbed a lot on the tub and there is an almost imperceptible light grey haze. Then wiped again and no haze. So I think the polishing compound is 99% gone after this procedure. I will run one more load of cleaning cloths using dish washer soap and hot water. Bottom line, as long as you are aware of the need to do some light cleaning of the new stainless steel tub the machine is fine. Second, I felt for the sharp part where the tub is welded together and some people have polished off the seam. However, mine is not sharp and seems fine so i think Speed Queen fixed this issue. The Machine is fast and I can speed through laundry rather than taking half a day. I also send an email to technical at SQ asking what the agitator speeds and times were for each cycle (it's not in the owners manual) and they answered within an hour. They also sent me the technical, troubleshooting, manual that lists all the agitator speeds and cycle times for each combination of wash, rinse, and spin. I will try to post the charts here under photos because I think they are very useful.

rileyprime-2015102219145902779_1.jpg

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My Spped Queen AWN432 is performing flawlessly for me,and so is the ADE3SR dryer,..have had the set just a little over a week now. My water level is fine and I NEVER overload the machine. As for the rough spot in the washer tub many of you have been talking about,...my machine doesn't have any rough spots,...just checked it out by rubbing my hand over it and I did not feel any at all. As Malcolm stated,the perfect machine does not exist! Also,people,..it's a machine,...it's going to make noises,...but my machine's noises seem normal,and it means business when washing a load of clothes. I really do believe it cleans WAY better than the Whirlpool DD machine it replaced.
 
Normal-ECO Rinsing

So, from the chart provided above, it appears that selecting a second or third rinse on the Normal-ECO cycle overrides the spray rinse with a deep rinse rather than adding a deep rinse after the spray routine.

Am I reading that correctly? (THANKS FOR POSTING)

Malcolm
 
Spray rinse override

Malcolm - yes, you are reading the chart correctly. Selecting second or third rinse overrides the spray rinse. However the operating manual, as opposed to the technical manual, shows the optional rinses as being in addition to the spray rinse. So tomorrow I will do a test and see which is correct.
 
rough tubs

a local store has 5 damaged new speed queens($450-600)for sale and I checked the tubs of each one-they were all good with no sharp edges,slivers,greasy film,or black deposits-so perhaps they have corrected those problems.
 
I scored a free AWN412SP fron the folks that were renting from us. They could not take it. It is a 2013 model and was used so little, the writing was still like brand new on the drive belt. I have done about 30 super size loads of stuff and I can;t say you can even read anything on the belt now! It is rock solid. I wired from the "R" terminal of the timer (which does not have a wire terminal) you have to insert your owne into the connector) to my own toggle switch so I can have a cold or warm rinse, just like the old days.

Overall it is very good, I would even say the very best for todays 2010+ market, however, I still have to say there were other older models of differnt brands that were superior. Take the maytag dependable care models that began with LAT or LAV in their model numbers, also a super robust platform because it was so simple. (Pictured below).

I will say, I can bet money speed queen will not make these awsome models much longer. The DOE will mandate even tighter water levels.

fordiesel69-2015113018114301568_1.jpg
 
Looks Can Be Deceiving

While I agree with you that there were better top loading washers in the past than the current Speed Queens, The MT Dependable Care LAT models were certainly not one of them. The DC Helical drive MTs were a 50 YO design when WP finally pulled the plug on them in 2007.

 

Maytag should have redesigned this once great design instead of fooling around with Norges and Amana-Speed Queen style washers [ they just might still be in business ] LOL.

 

While the MT HD washers certainly look clean and simple with the front panel removed they have as many or more parts than a new SQ TL washer and are at least as difficult to repair if not more so.

 

Better TL washers from the recent past certainly would include higher end Kenmores, Whirlpools and Kitchenaid washers from about 1990-the early 2000s.

 

John L.
 
Whirlpool's infinitely superior design must be exactly why you see dozens upon dozens of their belt drive models as opposed to Maytag machines of the same era. Oh wait........

As for the direct drive thumpathons, yes, they're prevalent, yes they're reasonably reliable, but they sound like a derailing freight train, rip clothes to bits (SHREDMORE, anybody?), are prone to agitator problems, and they're about as entertaining to watch as spackle drying.
 
That seals it for me---!!!WON'T buy any machine with that annoying "BEEP-BEEP" anytime a button is pushed.Drather have the mechanical controls.And can you adjust the water level on the electronic models to what YOU want-NOT what some Buerocrat wants!
 
Another new SQ owner

We just replaced a 14 year old Kenmore Elite with a new AWN432. The Kenmore was getting a little long in the tooth and rusty around the top surfaces. We liked the basic controls of the 432.
So far it’s a winner. Quieter than the old Kenmore. My wife thinks it’s cleans clothes better. Some on this forum have written about the rough weld around the bottom of the drum. Whether it’s a random occurrence or they have addressed the problem, the weld in ours is smooth.

ellis

ellis36++12-13-2015-11-01-27.jpg
 
Put my hands on it..

Finally got to put my hands and eyes on a SQ TL yesterday. Mechanical control model. Very impressed with the build quality esp compared to some of be flimsy junk! I looked at at Lowes.
The dealer here said they're only stocking the mechanical controls bc the service guys like them better. Whatever 😳
I'm pretty sold on the electronic controls. More modern and futuristic 😉
I'm not 100% TL yet but due to space restraints I'm about 80% sure we'll do top load vs FL. The cost is somewhat of a factor too though..
I'll def post pics etc just don't know when we'll be able to get them. But def sold on Speed Queen! Just like Miatas, they're made specifically for me so why buy anything else?! 😁
 
Agitation, spin cycle YES but no drum turn?

I took receipt of the 9 series washer and dryer in November. Working great and so glad I made the switch.

However, It seems the drum has stopped turning during agitation. Yes the agitator is agitating, yes I get the spin cycle, but during agitation I recall the drum used to turn every 2 seconds or so. This isn't happening any more. Any suggestions? I tried on normal, quick and bulky.
 
 
Toploader? The basket isn't supposed to turn (aka index) during agitation.  SQ toploaders are known to do that for a while when new until everything in the mechanism settles down/wears-in.
 

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