Just wanted to do a little update to the update.
I really want to thank Helicaldrive, combo52, jcturbot, and Stricklybojack. I feel foolish for taking it in the first place. As all of you said, the sound was normal.
Then, the first tech unknowingly fudged up the front cover, and possibly damaged the inner basket.
I have to admit, the other week after they installed the new basket assembly and front cover, after about the same number of loads, the dreaded knock came back.
I really had to wrestle with myself letting it keep washing loads.
Well, I am here to tell you, after about 6 more loads after the noise came back, it is now completely gone and smooth as a baby's you know what.
I just wish I would have listened to all the current owners and very knowledgeable dealer about this in the first place, I shouldn't have questioned sound judgement.
Thanks to all again!
Chris L.