New Speed Queen FL set

[mieletag]

Thank you all for the information. Sorry for getting back to you so late. Work has been very hectic recently. I did take the machine to the dealer, with all shipping braces in place. (front and back) I own an appliance dolly, so no problem there.

I removed all shipping braces in front of tech, it was getting late, so he was not able to look at it immediately. Ice and snow have kind of hampered many things around here, and he is a tech from their main dealer, which is around 40 miles north of the one I bought it from, so that coupled with all the ice in our driveway is the reason I took it to them, plus they don't have as much time constraints for being paid on warranty call time.

I haven't and probably will not give up on this machine yet. I guess I should have kept using it, it was just a little alarming as it seemed to be getting worse, especially since I never heard it before that load.

Thanks again everyone, I'll keep you posted.

 

[speedqueen]

I'm really starting to think that these SQ FL machines just aren't really suitable for household customers.

Between weird issues like Strictlybojack had due to certain sub-grade parts and ridiculous 1-3 month breaking in periods where the machine sounds like a broken piece of industrial machinery. How come no one ever hears about this sort of thing happening to a Whirlpool, LG or Electrolux? If this were an LG, would we be telling the person to wait a month or would we be telling them high tail it up to the store and demand a refund? I suspect the latter. I cannot recall hearing of any other FL machine that comes from the factory making all kinds of noises.

Despite what my account is named, I would call this unacceptable. If we say that 50 members here have these machines, we already know of TWO machines that came from the factory with problems, that is a defect rate of 4%. That is a clear lack of quality control, and I might add that I went extra high on my estimate of the amount of members with FL SQs.

 

[combo52]

Speed Queen Reliability

So far their has only been one serious problem reported with a SQ FL washer on this site [ the guy in Washington State [ I think ] who had some type of bearing, spider or seal problem after doing 20 loads a day for several years ] and we never really got all the details so it is hard to comment on exactly what happened.

 

The ONLY service issue we have seen in the last decade that affected a good percentage of machines is a bad component on the main power-motor board that caused the machine to require the board being replaced. This happened on the redesigned larger FL models and has not cost anyone a cent, SQ even assured us that if we have a customer that has a failure of this board past the 5 year warranty that they will give the customer a free board.

 

In over 40 years of selling new washers and dryers we have never seen a more reliable washer or one with so few problems that a consumer can buy for home use.

 

John L.

 

[jcturbot]

mieletag,
It looks like your Speed Queen might be not be the only one with this issue-


Check out from 29:18 on...

Kirk even mentioned that this is "normal" for the Speed Queen FL's he has sold.

Jeff

 

[frigilux]

Reason for discrepancy in cycle time for extra rinses: If you select both 2nd and 3rd rinses you actually get four rinses. That's why the cycle time jumped from 66 minutes when the 3rd rinse pad was engaged to 74 minutes when both 2nd & 3rd were selected.

 

[stricklybojack]

.
If the sound made at 29:18 in the video above is what you're worried about, I can tell ours has ALWAYS made that sound.
That doesn't mean it supposed to be that way...I dunno.
These SQ's are simple but generally sturdy...with a couple few glaring exceptions.
I always figured that sound would be what one would expect from a semi-commercial machine like this.
I think it's the springs or struts absorbing the tub occilations as it spools up.

 

[stricklybojack]

If the sound made at 29:18 in the video above is what you're worried about, I can tell ours has ALWAYS made that sound.
That doesn't mean it supposed to be that way...I dunno.
These SQ's are simple but generally sturdy...with a couple few glaring exceptions.
I always figured that sound would be what one would expect from a semi-commercial machine like this.
The larger the load the more of that sound you get.
I am trying to buy a nearly new SQ TL tomorrow. It's priced far less than what one repair visit will cost me starting next month when my SQ FL goes off warranty...if it's repairs thus far are any indication.

 

[imperial70]

I don't think that the sound in this video has anything to do with what I say next.
But for the record.That front loader looks severely overloaded. After the fill The clothes should tumble freely. They are not tumbling freely in this video. Just an observation.

 

[jcturbot]

Frigilux,
Actually pressing both 2nd and 3rd buttons gives you 5 rinses total.That is one of the reason I like this machine as the rinse cycles are rather short with the two rinses it uses during the Normal cycle.

If the load is small two rinses will suffice. If larger you have 3/4/5 rinse option.

Jeff

 

[frigilux]

So the buttons should actually be labeled 3rd and 4th rinse, with a 5th rinse if both buttons are engaged. I wondered about that, as my 9 Series top-loader has (actual) 2nd and 3rd rinse options, with a 4th rinse when both are engaged.

 

[jcturbot]

mieletag,
Any updates on your Speedqueen?

Jeff

 

[mieletag]

Sorry for not getting back with you. It is still waiting on parts, not sure what parts, just glad I still have the Maytag DC yet. I'm sure it will be fine after it is fixed. Thanks again!

 

[helicaldrive]

Normal sounds

Mine has always operated that way. But the smoother spins at 48:00 and 1:00 are more typical. The machine is overloaded.

It’s not struggling with that many clothes; it’s just that they aren’t going to wash and rinse well with no room to tumble and slap against the drum.

Ordinarily I fill it full like he did and when the clothes are wet, tumbling action is perfect if they compress down and come halfway up the window. Jeans, though, don’t compress when wet. JMO but 4 pairs of jeans tumble well enough to get clean yet there are still enough clothes in it to balance well.

JMO. No matter what one person thinks about laundry, someone else will disagree.

 

[mieletag]

Finally, today was the day!

Technicians came today with a whole new inner basket assembly. Upon removing the original, it was clear that the basket was out of round. Now, I will give Speed Queen some credit, around here, front loaders, especially Speed Queen front loaders did not sell well, so this pair was sitting on display in a very active showroom for some time.

It almost looked like some dents in the basket.

But anyway, it is all put back together, I watched the disassembly, very, very straightforward. It is now running smooth as silk.

Thanks to all!

 

[jcturbot]

miele,
Nice! Good to hear all is well again.

Jeff

 

[mieletag]

Just wanted to do a little update to the update.

I really want to thank Helicaldrive, combo52, jcturbot, and Stricklybojack. I feel foolish for taking it in the first place. As all of you said, the sound was normal.

Then, the first tech unknowingly fudged up the front cover, and possibly damaged the inner basket.

I have to admit, the other week after they installed the new basket assembly and front cover, after about the same number of loads, the dreaded knock came back.

I really had to wrestle with myself letting it keep washing loads.

Well, I am here to tell you, after about 6 more loads after the noise came back, it is now completely gone and smooth as a baby's you know what.

I just wish I would have listened to all the current owners and very knowledgeable dealer about this in the first place, I shouldn't have questioned sound judgement.

Thanks to all again!

Chris L.

 

[jcturbot]

Chris,
I picked up a brand new AFNE9BSP113TW01 model just about four weeks ago as I needed something while my Bosch Nexxt was getting a bearing replacement.

After about 12-16 loads mine also made the same noise as yours, just a light knock on slow spin and after about 3 more loads it was gone.

I guess it's just one of the quirks of owning a FL Speed Queen.

Jeff