New SQ Video By Eugene(LorainFurniture) ***Important***

[speedqueen]

Since no one posted this here, yet.



I guess they really are latching down on the negative image they are already getting. Eugene gets blacklisted and their ad with all the public negative comments on their new machines got me a copyright strike as featured in my other thread. So much for customer service...

 

[trappn]

A Sad State of Affairs

Stumbled upon this, too, on YouTube.

 

[tolivac]

Sheets in that new SQ washer----WRAP----UNWRAP---REWRAP----and it goes on!Too bad!Was going to have higher hopes for SQ.

 

[logixx]

This was already posted in one of the private forums nut thanks for posting it publicly. Shame about SQ's behavior. I guess we should be careful of they want this forum to be shut down as well... ;p

 

[gelaundry4ever]

No more!

I was gonna have high hopes for Speed Queen. No more!

 

[arbilab]

Let me guess.  They're coming out with a firmware update.  Just plugin your wifi (sic).

 

Seriously abysmal.  Have to wonder if the designers so much as put water in one of these and watched what it did.

 

[Chetlaham]

Thats just sick

So they would rather have people ignorant up front, purchase the machine, only to discover how awful it is latter on? Yahhh, no. Thats all I need to know from here on in.

Either that they are deliberately trying to get a reaction out of us in order to discredit us- however it wont matter once the bad customers reviews flood vindicating us.

But if you want to know my honest opinion I think it might be simpler than that: Alliance no longer wants anything to do with the residential market. Its not their bread and butter so they have nothing to loose dropping the line altogether.

Lastly I know conspiracies are not welcome here, but this just reinforces my belief everything is controlled by a tiny cabal. As someone on the inside once told my 15 years ago "in a decade everyone will be compelled into buying European washing machines" I never believed him, but 15 years latter I am seeing it with my own eyes.

 

[lorainfurniture]

My apologies everyone I forgot there was a public/ private section here. Thank you for posting it here

 

[Chetlaham]

I can't get into the private section, so this helps a lot. I would not have seen this thread otherwise.

 

[tomturbomatic]

Air bubbles trapped under sheets during the whole rinse period indicate poor/inadequate agitation. I remember my mother's two Kenmores with the RotoSwirl agitators did that and that was more than 60 years ago. This machine used a lot of water inefficiently. I wonder why it gives only short periods of regular oscillation during agitation.

Other parts of the world get a SQ fl with a heater. There are tub fronts shown with holes for the heaters. In this day and age of such reduced water usage and water heaters set to such low temperatures, a front loader without a heater is like a canoe without a paddle. I don't care how much money SQ gets from government bonuses for low energy use, if you cannot get a 140F wash with the water heater set at 150F and, after you purge the lines of cold water, do a hot fill and drain to heat up the machine before loading it and starting the wash cycle, the machine is not in a class with those machines that can.

 

[panthera]

Alliance deserves exactly what they are going to get

When you buy a Kirby or a Health-Mor product, you do get tangible value for your money. Buy a pre-2018 SQ and you got the same.

In all cases, overpriced, but the cleaning results were obvious.

Now? You spend a fortune and get a piece of trash.

This will not end well for them - the sort of people who can afford to spend that sort of money pay attention to these matters.

 

[gusherb]

Yeah that's the thing right there, people buying a Speed Queen buy it because they want results with no frills. Alliance is trying to pull the wool over the exact crowd that has had it done to them before by Whirlpool, etc. So they're already wise to this, and it won't end well.

 

[Chetlaham]

@panthera

"the sort of people who can afford to spend that sort of money pay attention to these matters"

I nominate and vote this as post of the year. Said it best- nearly every SQ buyer is an educated, informed person or someone trying to escape the mainstream lidlock/poor cleaning/ect, ect. This washer alienates the very buyers of SQ.

 

[supersurgilator]

This is just absolutely disgusting behavior by Speed Queen. I for one have no respect for them whatsoever. If you can't take a little constructive criticism about your product or a negative review from a paying consumer, then you have NO business being in business! I always looked up to them for being one of quality and good products that looked out for the consumer, and was proud to be made here is the USA, but no longer. I have often wondered if they are trying to just get out of the residential market. If that is the case, then just GO and don't leave a bitter taste in everyone's mouth who have thought so highly of your company for so many years.

It's not going to be a pretty end for them, and unfortunately it's going to be all of these private dealers who are gonna suffer. Is SQ going to take back the machines that the customers return, or is that local dealer going to be out money? I honestly can't wait until all of the complaints from the angry people who purchase these new machines come flooding their doors! Speed Queen, you have just lost all of my respect I've ever had for you!

 

[henene4]

Interesting

With it's last overhaul, they only did a few videos as far as I remember. One being a comparison of a Maytag to the SQ.

No, all of the sudden, they push out video after video on how to get best results, just like WP used to.

It seems that they themselfes are catching on to something. Which is kind of said. I mean, I never really defended their machines much because they were crude, to put it simple.

But they were an option for people, and people were happy with the money they spent, so yeah. They were machines and SQ had a market carved out.

Sadly, this generation shows SQs one huge problem IMO: Their ability to innovate their wash system.
They didn't really with their FLs, they didn't really with their TLs.
So they will go the way of every manufacturer for the home market.

Waiting for some to really shake up the US market, thoguh, quite honestly, I also hope nobody does so I can someday possibly...

 

[gyrafoam]

Yeah, it will knock off the office dust and that's about it. The ramp up to spin sounds impressive. Like an old RR Dart spooling up. That's about it. As I have stated in previous posts our SQTL at the office gets a pretty good work out. The vast majority of loads are sheets and towels. While the machine does get the clothes clean, ithas a tendency to tangle the sheets, and so does the dryer.

I had an interesting conversation with a service tech the other day and he is already recommending another brand. Spoke with two different distributors. They know me and they are not thrilled with the new machines either.

The free enterprise system works. Word will get around and the folks at SQ will be looking for new jobs. The old folks used to say "if you step in drek, scrape it off of your shoes and keep on going".
I wish you well.

 

[toploader55]

(Sophia from Golden Girls...)

"Picture it... 2018... Speed Queen from the head quarters in Sicily decides to take out the American Market in a sneeze.) Of course just kidding ... but... they don't want to deal with snivilling American domestic customers so they build a machine that most people want nothing to do with except their loyal customers.
Fast forward... Lid Lock it so they can't find out what's going on in there... and BANG... they are changing detergents, settings, everything... but the average American consumer will shrug it off and just say it was they're user error.

I am 62 years old and figure with the rate new diseases are introduced on a regular basis, Allied will go back to building commercial machines and drop the Domestic "Platform". (Had to put in my Baby Boomer update on what I think is the proper wording but really don't give a crap)
So... I won't be around to see the final outcome of this nonsense.

I have a Miele 4842, a Maytag H806, a Unimatic which will soon be ready to run (if Greg ever gets here or Jon : ) ) so I'm good until my demise.

But all the other wonderful people here I hope this all turns out well.

It just bangs the hell out of me the cost of these flimsly machines.

As a matter of fact I was at a local watering hole in Barnstable tonight (Imagine that) and we talked about the price of things. In 1972 when I started driving ... fuel was $.37 a gallon.

If I need another machine before I go, I will seek out a used something . : )

Or see what coldspot66 has in his stash... And he has some stuff ... LOL

 

[gelaundry4ever]

Speed Queen, screw you!

Speed Queen, I have lost respect for you! I don't forgive you after what you did! You made a washer with a lid lock that doesn't clean and released them! Your 2017 and older models were the best! For you to totally ruin a washer is TOTALLY abysmal of you! You did what Maytag did to their customers ever since their Neptunes! No more! Speed Queen, screw you! Goodbye!

 

[gusherb]

It's like they're firing back at Eugenes videos...with glossed over marketing and speeding through any bits of the machine operation...