New Washer and Dryer Suggestions - Long Story Below

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cleanclean

Member
Joined
Dec 23, 2022
Messages
9
Location
Calgary
Hello, I am looking to buy a new washer and dryer. I thought that it would be a simple task however it has become a complicated situation. I will be going back to 2006 as it has kind of contributed to my current train of thought.

2006 husband purchased a LG Tromm set. He paid a significant amount of money for it back then ($2700 CAD for the set). It worked ok I suppose although I experienced some issues with it that turned me off front loaders. First, the seal stank no matter what we did and it got to the point where the stench was transferring onto the clothes. Secondly, it did not rinse well at all, especially towels. There were occasions where I had to rinse 5-6 times. Third, it leaked and damaged our flooring. Laundry is on the main floor so the flooring did have to go. The set finally gave up the ghost in 2020 and I was elated to say the least. I thought simpler was better, and opted for the cheap Amana top loader with agitator set.

Having owned it for three years now, I can say that I am ok with it but there are some issues with it that are having me consider selling the set and going back to the front loader. First things first, it’s on the main floor and it’s really noisy. Second, clothes are quite wet when going into the dryer so the dryer is running forever, which is leading to a lot of our clothes wearing out faster . Third, it’s difficult to wash comforters and pillows in it. The blankets don’t move around, it’s like they are just suspended in water. Fourth, I like to wash in warm to hot. The Amana has a sensor that supposedly fills with the least amount of water and you’d be shocked at how often that feature doesn’t work. It will fill to the top more often than not hence using way more water than necessary which brings me to my fifth point. Because of how much water it uses, I feel like I use a lot more detergent.

If I opted for a front loader set, I would like one that rinses effectively, and has an internal water heater. We are a household of three with two cats. We always wash at a minimum of warm water and we all wear mostly easy to care for clothing. I wash all bed linens and towels on hot.

I was looking at Miele. The set is exorbitantly expensive in Canada, and service for them frankly sucks. I keep studying reviews and LG keeps coming back as highly rated. I’m reluctant to look at an LG again for obvious reasons. I am now suffering from decision paralysis and would love to hear your thoughts. I really apologize for the long post, but I figured the more info the better.
 
I'd recommend the LG 4000 series with turbo wash. The folks on here who actually own them will likely be along soon to explain better than I can, but I believe their rinsing is much improved, they now have a magnet that props the door open just enough to let the washer dry out between loads, and of course they also have the recirculating jets which I can imagine contribute a lot to better washing/rinsing performance.

I believe that one imperative step to being happy with a new FL washer is taking advantage of extra rinses. This is heresay from me as I don't own one, but it would probably be wise to run at least one extra rinse for clothes and at least two extra rinses for towels.

Also using a good quality detergent is key, as well as very little to no fabric softener, to prevent detergent buildup in the machine. Hot washes are important also, but it sounds like you already do that.

LG folks, chime in here. Am I on the right track?

Ryne
 
We've had an LG set since 2019 and I can say nothing but great things about it. We got them because our local appliance technician says that LG is the brand they've repaired the least when it comes to washers and dryers. Even less than Speed Queen/Huebsch. The turnovers are great, it cleans and rinses well, and it's got a built in heater. Maybe you might find that LG has improved alot nowadays compare to your old set.
 
LG sounds good but

What series should I look at? There are so many, and I noticed that the LG website isn’t very good at explaining the differences.
 
As soon as i've finished reinstalling my p c I will be providing you with a very detailed series of information. Hopefully in an hour or two
 
August 2021 I had to replace my 27 y/o Maytag dryer. I replaced it with the LG DLEX4200. In November, I had to replace my 10 y/o Whilpool Duet front loader. It was replaced with the WM4200, which is the 5.0 cu. ft. version of the above referred to WM4000. These models are still available. I"m going to provide you with informaiton you may find valuable or not. The temperatures I'm going to provide you will be in Celcius, not Farenheit.

 

I am an old-fashioned guy weary of all the energy restrictions.<span style="mso-spacerun: yes;">  </span>I don’t approve of all the dumbed down water temperatures, and I believe contributes to the mold and smell issues in washers, along with poor laundry habits.<span style="mso-spacerun: yes;"> </span>

 

 

 

For the following cycles Whites, Perm Press, Bedding, and Towels warm is 32 to 35C and the heater may come on or not to bring warm to those temps.<span style="mso-spacerun: yes;">  </span>Hot is 44 to 45 and heater will come on to reach those temperatures if needed, but once those temps are reached by the heater it turns off and won’t come back on to maintain temp.<span style="mso-spacerun: yes;">  </span>Adding steam option to Whites & Bedding will get the temperature up to 68 to 73C.

For Normal and Heavy-Duty cycles, the only time the heater will be used is if Extra Hot is selected.<span style="mso-spacerun: yes;">  </span>For Normal warm is 32 and Hot is 35 to 37.<span style="mso-spacerun: yes;">  </span>Heavy Duty isn’t much better temp wise.

In the old days warm was 37 to 40 and hot was 54 to 63C.<span style="mso-spacerun: yes;">  </span>

 

For some average clothes, depending upon soil, I’ll opt for plain warm and maybe hot for the above-mentioned cycles.<span style="mso-spacerun: yes;">  </span>

 

If I want hot water wash for towels and sheets and other items that involves pet needs, I will select the Sanitary cycle with lightest soil level.<span style="mso-spacerun: yes;">  </span>That will get water temp to between 57 & 62C.<span style="mso-spacerun: yes;">  </span>Heavier soil levels on that cycle will result in higher temps.<span style="mso-spacerun: yes;">  </span>

 

As for rinsing, I always add at least one extra rinse for all cycles, particularly with TurboWash.<span style="mso-spacerun: yes;">  </span>When washing tow3els, I always opt for the maximum allowed additional rinses, usually the 3 offered.<span style="mso-spacerun: yes;">  </span>F

 

The WM4000 and WM4200 are still being sold but are being replaced with the 4.5 cu. Ft. WM5500 & WM5700 and the 5.0 cu. Ft. WM6500 and WM6700.<span style="mso-spacerun: yes;">  </span>The WM5500 offers and typical detergent dispenser drawer and the other 3 models feature auto dispensing of liquid detergent & softener.<span style="mso-spacerun: yes;">  </span>The new models could be a bit more frustrating in trying to access some functionality vs., the older WM4000 and WM4200 due to new control panel design.  But all the new models offer a drum light in the washers.  

 

Hope this helps.

 

 

 
appnut thank you!

That helps indeed. Looking in my area it looks like the 4000 and 4200 are unicorns and impossible to locate. Lots of series starting in either 3, 5, or 6 around here. I called the appliance stores earlier and one was really trying to push either the Bloomberg, Gorenje, Bosch or Miele. I’m sure the euro brands are good but I’m also not entirely convinced that they make them the way that they used to anymore. My family in Europe do own either Miele or Gorenje but they also run 240v through their washers as well so they most likely heat much quicker vs North American standard 120v. I imagine that the LG 4.5 cu ft could handle a comforter? Our old Tromm was huge, I think it was a 5.5 and it almost seemed too big.
 
Reply #5

Bob, what's different about the new control panel design when compared to the old one offered on the 4000 series?

This is one thing that makes me so nervous about waiting to get a new washer and dryer. The longer I wait, the more electronic/touch screen oriented appliances become. :(

Ryne
 
Reply #7

Cleanclean, what you may not know, considering we haven't interacted before as far as I am aware, is that I am blind. Therefore, the electronics and touch screens, while admittedly frustrating for others, present very real chalenges for me. There are some appliances that are so poorly designed from an accessibility standpoint that I cannot use them, period. Moving menues and flat panels make it impossible in some cases. I am still using an old top loader from 2005 with a mechanical timer because I can set the cycles independently. There are some appliances in the modern market that are controlled by knobs and are still accessible, but they are extremely low-end and don't offer much in the way of user options. What I am afraid has happened is that LG has taken the electronic interface to a whole other level with this updated design Bob is referring to. While the old panel design would have been difficult for me, I think I could have worked around it, but if it's become even more visually oriented, I'm not sure LG front loaders will be an option for me any longer, which throws a wrench into my plans for a new machine when mine dies.

Ryne
 
Rynem the visual interface feedback is fed through a centered oval display and modificationns are still made via the sam type of control panel as previou9s versions. They have included severeal cycles that used to be a apart of their downloaded offerings, but they are contained within layers. And yes, when I began studying the new models and understanding the neww interface, I thought of you and it being additional layers.
 
No Ryne I was not aware! I cannot even fathom what that would be like for you. That is certainly a challenge. I can tell you that my old LG Tromm was a piece of hot garbage when it came to the panel and I felt that it wasn’t intuitive. I do know that some of the LG series washers now do have an app that you can download that interacts with your phone or Alexa device if you have one. Not sure if that’s helpful at all to you but I thought that I would mention it. You can set and start the washer and dryers via the app.
 
Reply #11

Yes I know about the app. There's a Youtube video of a blind lady who actually worked with LG to make the app more screen-reader friendly, so likely what I would do is put a dot of some sort on the remote start buttton on the control panel. So, all I would have to do would be turn the machine on, quickly find the bump dot, put the machine in remote mode, and then control it with the app. I know there are some functions that can only be done on the control panel, but that would give me way more control of the machine than I would have had otherwise. It's a bit annoying that to have accessibility I would have to whip my phone out for yet another thing, but I guess so it goes in 2023.

The unfortunate thing about this whole accessibility issue is that Samsung's line of appliances are actually accessible right out of the box. They have dots on their control panels so blind people can find the key buttons such as temp, spin speed, soil level, and number of rinses, as well as varying tones when you press buttons, so that you know a certain option was selected. For example, the highest tone indicates the highest spin speed, whereas the lowest tone indicates the lowest spin speed. This would be spectacular for me, but we all know how it goes with Samsung appliances. Their reliability is terrible, or so it has been in the past. So I would be trading reliability for accessibility, and that doesn't seem right to me.

Ryne
 
We bought the LG WM3700 a few years ago and I'm very very happy with it. It has everything you want or should I say need and more. It is super quiet as well, no rattling, no water sloshing, no horrible spinning sounds and clothes come out needing only a very few minutes of drying. There's lots of programs, too many, and even more on the app which to be truthful is imho just a frivolous feature. The WM 340i0, 3500, 3600, 3700, 3800 are all basically the same machine with just features added as you go up.. for example I don't think the 3600 has the wifi app capability. So shop by price in that range of models. Beware too if you're looking at the same models on a US site versus a Canadian site,, the capacity might show as different because of different ways each country measure but they are identical machines. LG's top the ratings in Consumer Reports as well. Never had a smell issue with ours though I do leave the door open a crack after each use.. and never had any lint type probelsm, as well the filter if needed to access is easily . acccessible on the bottom front of the machine, you can do it yourself easy peasy and not call in a repairman.
HOnestly I don't know why anyone would spend anymore except maybe that the 4000 series are slightly larger capacity. What I really like about ours is the quick wash feature. You can toss in a couple or three items and have them washed and spun dry in 15 minutes. You can up that 15 minutes to I think 20 or 25 as well. It's quite versatile.
 
petek

I did buy a set yesterday. I ended up with the 5500. I won’t have delivery until the 4th of November. I opted for that one because they offered it to me for the same price as the 3000 series that they have. It sounds like regardless of the series, I made a wise purchase at the end of the day. They also promised to offer a further price reduction should the set go on sale on Black Friday. I will be curious to use the app as well.
 
good luck with your new set

We got an LG set (3570) eight and half years ago and they have performed perfectly without any service issues. Hope you experience the same. The door magnet on LG front loaders is genius - door looks closed but it is actually vented to prevent mold issues.

golittlesport-2023100910030406511_1.jpg
 
Congrats.... Where did you buy it from in Calgary? We lived in Calgary for 20 years and left in 2006. Miss it. Bought a Miele dishwasher from Trail Appliances up near 32nd Ave NE just a year or so before we left. Got a great deal from them at the time.
 

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