Went to a local Maytag store today. 2nd generation runs it now, husband does the service and wife runs the showroom, answers the phone and so on. They've been around for 40-odd years in the same location...
...and it shows, unfortunately. While the entry lobby has a nice old Maytag wringer machine on display (a nice touch), once you step inside the showroom, the first thing you see is a bigger than life, faded Lonely Maytag Repairman poster (the WKRP guy, not the orignal guy).
Nice lady, but didn't have much product knowledge. Told me things that I knew weren't correct, but I don't think she was intentionally being misleading, she just didn't know that much about the products they were trying to sell. While I'm sure she does lots of things besides cover the sales floor, she really needs to have better product knowledge if they want to stay in business, IMO.
I like to support local businesses, and always go to the local ACE hardware before I go to Lowe's or HD, for instance. But these people really need to up their game.
...and it shows, unfortunately. While the entry lobby has a nice old Maytag wringer machine on display (a nice touch), once you step inside the showroom, the first thing you see is a bigger than life, faded Lonely Maytag Repairman poster (the WKRP guy, not the orignal guy).
Nice lady, but didn't have much product knowledge. Told me things that I knew weren't correct, but I don't think she was intentionally being misleading, she just didn't know that much about the products they were trying to sell. While I'm sure she does lots of things besides cover the sales floor, she really needs to have better product knowledge if they want to stay in business, IMO.
I like to support local businesses, and always go to the local ACE hardware before I go to Lowe's or HD, for instance. But these people really need to up their game.
