supersurgilator
Well-known member
I was surprised to look on youtube tonight and find this! Haven't heard anybody on here talk about the possibility of an exploding Samsung toploader.
Now Samsung
- Thread starter supersurgilator
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I am not a fan of the hanging suspension system used in many impeller-based machines. That's one thing the Frigidaire Immersion Care had in its favor---a traditional (and excellent) suspension system.
The problem is threefold I think.
The first problem is that stupid suspension system. It feels flimsy. I can easily move the tub around with my hand on these kinds of machines. I don't understand why they can't use a conventional suspension system like what is found in other typical top loaders, unless they're skimping.
Second, these machines are designed with very fast spin speeds, which are completely inappropriate for the suspension. They don't balance out properly and "Go for it" anyway even though it isn't appropriate.
My old GE Top Loader would make a racket when it tried to spin an unbalanced load, but it was programmed so give up and spin slowly or abandon the spin rather than destroy itself.
The third problem, despite the poor suspension and high spin speeds is user error. Even though I very firmly believe that a washer manufacturer should design a machine so that it can't self destruct, the user tends to choose a cycle and/or spin speed which is inappropriate for the load, so the machine can't handle it.
I once put in a pair of pillows into my old Inglis Top Loader machine and the machine gladly shredded them. User error on two parts, first, the gentle cycle wasn't used and second, I tried to wash pillows in an Inglis top loader.
So, basically it all comes down to poor engineering on Samsungs and LG's part. I don't think I'd ever consider buying one of these machines for those very reasons.
The first problem is that stupid suspension system. It feels flimsy. I can easily move the tub around with my hand on these kinds of machines. I don't understand why they can't use a conventional suspension system like what is found in other typical top loaders, unless they're skimping.
Second, these machines are designed with very fast spin speeds, which are completely inappropriate for the suspension. They don't balance out properly and "Go for it" anyway even though it isn't appropriate.
My old GE Top Loader would make a racket when it tried to spin an unbalanced load, but it was programmed so give up and spin slowly or abandon the spin rather than destroy itself.
The third problem, despite the poor suspension and high spin speeds is user error. Even though I very firmly believe that a washer manufacturer should design a machine so that it can't self destruct, the user tends to choose a cycle and/or spin speed which is inappropriate for the load, so the machine can't handle it.
I once put in a pair of pillows into my old Inglis Top Loader machine and the machine gladly shredded them. User error on two parts, first, the gentle cycle wasn't used and second, I tried to wash pillows in an Inglis top loader.
So, basically it all comes down to poor engineering on Samsungs and LG's part. I don't think I'd ever consider buying one of these machines for those very reasons.
dj-gabriele
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What did you expect from Samsung?!
Gosh, their products of are of appalling quality!
The only thing they manage to do good is advertising, convincing people that what they make is always "the next best thing" and in reality it's just expensive crap...
Gosh, their products of are of appalling quality!
The only thing they manage to do good is advertising, convincing people that what they make is always "the next best thing" and in reality it's just expensive crap...
DirectDriveDave
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Not surprising
The (not)quality of these things always shows! I had already previously commented on said video. I wonder if they would pull an LG and slow it down rather than actually fix the problem.
The (not)quality of these things always shows! I had already previously commented on said video. I wonder if they would pull an LG and slow it down rather than actually fix the problem.
LG has called back there machines with the exploding problem and, as I said before, the problem indeed was just to go for it as qualin said. But they are reprogrammed now (and are not slowed down as far as I know, not the thing that happend to Candy/Hoover here in the EU).
I more or less likely think the fault on this one was manufactures sides as the washer was only 7h old and in use. The LG's lasted more then 6 months in the most cases before they exploded.
But anyway, I still would rather buy a LG then a Samsung. They are horrible. Poor you, you don't have Panasonic washers (Till today, I can still say that)...
I more or less likely think the fault on this one was manufactures sides as the washer was only 7h old and in use. The LG's lasted more then 6 months in the most cases before they exploded.
But anyway, I still would rather buy a LG then a Samsung. They are horrible. Poor you, you don't have Panasonic washers (Till today, I can still say that)...
Yeah, I think any washer should stop before it blows apart... but I also think this woman does not know how to use her washing machine. Look at all the stuff she packed in there: looks like two heavy blankets along with two pillows.
mrb627
Well-known member
Marketing
I think a large portion of the blame should be placed at the feet of the marketing department. We have all seen the commercials where the woman simply dumps baskets of clothing into the machine without regard for proper loading. The salespeople at the big box stores lead the purchaser into believing that you can wash whatever will fit into the machine.
Shame actually. These machines are huge and impressive in the store, but after all is said and done, they cannot handle being packed with laundry in the way they are depicted on the commercials. At the end of the day, they are 16-18 pound machines.
Malcolm<span style="white-space: pre;"> </span>
I think a large portion of the blame should be placed at the feet of the marketing department. We have all seen the commercials where the woman simply dumps baskets of clothing into the machine without regard for proper loading. The salespeople at the big box stores lead the purchaser into believing that you can wash whatever will fit into the machine.
Shame actually. These machines are huge and impressive in the store, but after all is said and done, they cannot handle being packed with laundry in the way they are depicted on the commercials. At the end of the day, they are 16-18 pound machines.
Malcolm<span style="white-space: pre;"> </span>
At the end of the day, they are 16-18 pound machines.
Whirlpool markets its Cabrio as a 53 lbs. washer in Mexico...
whirlpool.com.mx
Whirlpool markets its Cabrio as a 53 lbs. washer in Mexico...
detalle.php - Whirlpool México
Los electrodomésticos que buscas están en el sitio de Whirlpool México. Entra y descubre refrigeradores, estufas, hornos, lavadoras y más.
whirlpool.com.mx
dj-gabriele
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24 kg machine!?!?
Gosh, call that false advertising!
my father has a 20 kg washer at the laundry and the thing weights around 350 kg and it's 1,5 x 1,2 x 1 meters... definitely non that wimpy thing they show you.
Gosh, call that false advertising!
my father has a 20 kg washer at the laundry and the thing weights around 350 kg and it's 1,5 x 1,2 x 1 meters... definitely non that wimpy thing they show you.
mieleforever
Well-known member
Marketing...
Yes I think LG & Samsung have got excellent marketing campaigns. I actually read in the Readers Digest of about two months ago that the general South African Public voted LG as a quality and trust worthy brand!!
Can you believe it? That is why LG and Samsung will actually take over the world, its cheap and the ad campaigns are run with military precision. I don't have actual figures but in the average South AFrican Home, LG and Samsung toploaders are the staple. I just can't get over those silly looney tunes at the end of the cycle. The wash performance on those are dismal, but hey as long as it have been in the washer then it's clean!!
Like stated in earlier threads of mine I owned two LG Dishwashers which gave so many troubles, they are Korean Glitter Boxes, and have no substance at all.
I hope this poor lady decides to go with a better brand.
Regards
Yes I think LG & Samsung have got excellent marketing campaigns. I actually read in the Readers Digest of about two months ago that the general South African Public voted LG as a quality and trust worthy brand!!
Can you believe it? That is why LG and Samsung will actually take over the world, its cheap and the ad campaigns are run with military precision. I don't have actual figures but in the average South AFrican Home, LG and Samsung toploaders are the staple. I just can't get over those silly looney tunes at the end of the cycle. The wash performance on those are dismal, but hey as long as it have been in the washer then it's clean!!
Like stated in earlier threads of mine I owned two LG Dishwashers which gave so many troubles, they are Korean Glitter Boxes, and have no substance at all.
I hope this poor lady decides to go with a better brand.
Regards
Speed Queen for me
My eight year old top-loader is used daily. Fixed once (wouldn't agitate) and the serviceman was in and out in about an hour. And after eight years the part was still under warranty.
No "glitter boxes" for me! ( I like that term.) I just want the machine to wash my clothes reliably. So far Speed Queen has done right by me.
My eight year old top-loader is used daily. Fixed once (wouldn't agitate) and the serviceman was in and out in about an hour. And after eight years the part was still under warranty.
No "glitter boxes" for me! ( I like that term.) I just want the machine to wash my clothes reliably. So far Speed Queen has done right by me.
Is Samsung going to recall their "spin-splode" washers even if its user abuse-yes,agree with others here the machine should be able to protect itself from user errors.First its LG-now its Samsung!With these machines doing your laundry is as exciting as testing jet engines in their factory engine test stands and isolated rooms!And machine makers really should forget trying to say their machines can do a dump-truck load of wash at once.
mrb627
Well-known member
Shipping Brackets?
Perhaps the delivery team forgot to remove the shipping bracket and this is an isolated incident.
Malcolm
Perhaps the delivery team forgot to remove the shipping bracket and this is an isolated incident.
Malcolm
I forgot to mention, LG did issue a field service hotfix for a lot of their washers which limited the spin speed to 700 RPM. This made a lot of people angry. One particular poster on here ranted how they paid for a 1200 RPM machine, they should get one.
In all honesty, the software hotfix was a bit of a hack, but it is an admission by the engineers that they made a mistake when engineering the spin speeds in. They should have either beefed up the suspension or just limted the machines to 700 RPM to begin with.
It makes me wonder now if the newer SQ top loading machines could do 1200 RPM without blowing apart since they have a much better suspension system....
In all honesty, the software hotfix was a bit of a hack, but it is an admission by the engineers that they made a mistake when engineering the spin speeds in. They should have either beefed up the suspension or just limted the machines to 700 RPM to begin with.
It makes me wonder now if the newer SQ top loading machines could do 1200 RPM without blowing apart since they have a much better suspension system....
These TL machines that have the impeller in the tub just invite users to "Fill her up"and not realize the consequence of their action.Hence they feel they should be able to do that "dump truck" load of mixed wash without problems--they'll learn!
Look at how nicely this F&P handles the off-balance.
Samsung Top Load Washer Explodes:
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