Operator ERROR! aka "People Are Stupid!"

[mrb627]

Unbelievable!

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[laundromat]

Doesn't "UL" mean Unbalanced Load???? Dah!!!

 

[kenmoreguy64]

Interesting Malcolm, but not completely surprising. I have been surprised in the past when reading appliance reviews at just how stupid many consumers are. This is just another case.

The stupid consumer that tipped the scales for me was a reviewer of the very well rated Admiralpool set at Home Depot, in this case the dryer. The dryer offers Auto Sense Dry and two timed cycles, one with high heat and one with low heat. Both timed cycles are short - like 30 or 35 mins, but this is to encourage people to use the auto-dry. The reviewer says "I am sending this dryer back tomorrow. BAD design, I have to run each cycle twice because it doesn't allow enough minutes to dry." I am guessing that the reviewer has no idea even what auto-dry is and isn't aware enough to notice it's there. DUH

Are you going to comment on the Cabrio video, or should all of us?[this post was last edited: 5/10/2011-18:34]

 

[foraloysius]

I posted a comment too! lol

 

[pierreandreply4]

me i think that the lady that bought that washer depending on the days or the year she had this washer should call her sales clerk and see if she can have it exchange for a classic top load washer or had a few towels to even her load even if its a smal load me in my eyes thats what i would buy or make a comparison first as this looks like the top load version of the duet front load washer. just my 2 cents here

 

[rp2813]

I don't have a YouTube ID or I'd post a caustic comment. 

 

Typical ditzy female that has no clue.  Washing a heavy load that includes towels on the delicate cycle?  Complaining about wet clothes after stating she always selects slow spin speeds?  Did she even read the owner's manual?  I'll bet her kids could run a load of laundry without any problems.

 

What a completely brainless bimbo.  Yeah, Cabrios may not have the best reputation but this machine doesn't even have a fighting chance to perform up to its full potential.

 

And then she suggests GE or Samsung instead.  Yeah, like anybody should listen to her.  I hope she returns the Cabrio and gets a GE.  Then she'll really find out what a junk machine is.

 

[nmassman44]

She is a total idiot. Nuff said!

 

[mrb627]

Post Please

Oh please post a comment on the video. That would be awesome!

Malcolm

 

[limey]

Users With little Or no knowledge Of What They Are Using

To me, although this is a little further down the scale, it is in the same league as people getting in a car with a 'just qualified' driver. How many of you would feel comfortable getting in an aircraft knowing that the pilot was only 'just qualified' and had little or no knowledge of the basics of aerodynamics, but quite cheerfully get in a car with with a 'just qualified' driver who has little or no knowledge of what makes it 'go' or 'stop'?

 

[nrones]

History comming back...

I posted a comment where I tell her to see a video made by Whirlpool about UL code..

But anyway, I must say it's s**t, and that she has every right to say it is - Whirlpol Cabrio - The Semi-Automatic washer... I mean redistributing, or doing anything else by hand to ''help'' machine finish the cycle -- wrong. no. we are living in 21st century (or am I wrong?)

Dex

 

[kenmoreguy64]

Seems like our illustrious laundry-doer doesn't like our comments, and has deleted almost all of them except her own.

Also seems like Whirlpool would/should have an issue with video posters like this. They have replaced the machine apparently and yet she is leaving the video up without stating that.

 

[pierreandreply4]

in her vid she say she bough the machine 9 days ago if she is not satified she should call the store where she purchuse the machine and exchange for a classic topload washer just my tough her

 

[MrX]

It is true though that a lot of newer machines, on both sides of the Atlantic, are very fussy about balancing the load before spinning.

It's understandable that users will find this kind of thing frustrating.

 

[mrb627]

Hmmm

I have a hard time calling this machine crap when throwing an out of balance error is just part of doing laundry. Most machines over the last 50 years would shut off over an oob condition. Seems buyers remorse to me.

Malcolm

 

[gr81nknox]

I go with user error. The new machines are almost idiot proof. Choose the cycle based on the fabric type and they default the other settings(like spin speed, temp, wash time) to what the manufacturer recommends. If the fabric is delicate care, choose gentle. If bulky or heavy, choose bulky, etc.

 

[gmmcnair]

"Also seems like Whirlpool would/should have an issue wi

I agree. If they had blown her off, yeah, but they made it good. Even if the bearings and springs had problems, and it wasn't user error, bad machines roll off the assembly line. It happens. It's unfair to leave the video up without commenting that Whirlpool took care of the situation. They held up their end of the bargain.

 

[autowasherfreak]

I'm getting one the next couple of weeks or so, and I'm really looking forward to it.

 

[tolivac]

The video doesn't play.

 

[gmmcnair]

Looks like someone took it down.

 

[kenmoreguy64]

SUCCESS!

We must have overwhelmed the person! LOL

Gordon

 

[3beltwesty]

Her youtube comments said the Lowes washer tech said it was not a balance issue; the machine was defective with a broken part and thus the washer was replaced.

A brand new machine that one buys and is defective due to a broken part is often returned by many folks. Living with a brand new machine with fundamental issues is not what most want.

 

[mtn1584]

"I hear the wind blowing................................

That's the wind blowing through her brain........................................
Mike

 

[autowasherfreak]

I thought the same thing Brian, and I suggested that if Lowes/Whirlpool took care of the problem maybe she should remove the video, so I guess she did, LOL.

 

 

[3beltwesty]

Home Depot, Lowes, Sears etc often take back washers, mowers and too there are no problems; just a mad or confused customer.

The item then is on the floor in the sale area as a take back; refurb; used article often marked down 25 percent or more. it is marked down until it sells.

 

[limey]

User Error

And here was silly me thinking the woman making the video did not know how to use the machine because she did not move the cycle selector knob to the desired cycle position but just pressed the name of the cycle she wanted.
Heck the light next to 'Spin and Drain' stayed 'on' and even she noted that she did not think the spin speed should be high for 'Delicates'.
I know I am not familiar with the machine she had but it seems obvious that she had either not read the instruction manual, or if she had she had not understood it, or the manual was not specific enough in its instructions.
There may also have been mechanical/electrical faults present which warranted replacement.

 

[amyswasher]

Damn!!!

Wow this woman takes the cake. It's unbalanced and on the wrong cycle. If there are six people in her house, she isn't going to waste her time washing only a few towels(or I wouldn't). That will destroy a he washer faster than anything(under-loading).

 

[gelaundry4ever]

I can go on and on

about this topic. People either stuff the machine, use the wrong cycle, don't bother to sort their clothes, Dump the entire bottle of laundry detergent, bleach and fabric softener into the machine, use quick cycles on typical to extra-heavy soiled cottons and linens, cram everything into 1 load, then blame the machine. I swear, nothing seems to change. Everytime I do laundry, I always make sure my clothes are sorted accordingly, and the machines are on the correct cycle, with the correct loading, and the correct additives in the correct dispensers and the correct temperatures according to color, fabric and soil content.
When will people EVER learn?

 

[yogitunes]

[No message]

 

[gelaundry4ever]

Please excuse if I revive this thread,

but it seems that every time new washer models come out, people don't want to take the time to read their owner's manual to learn to use the machine correctly. It seems to me that when it comes to washer users, nothing has changed. They always blame the machine when things don't go their way.
How many times do we have to hammer the point home to use the machines correctly?

 

[gelaundry4ever]

I agree with this thread!

YouTube user sharkie626 has warned these people, along with myself and others in the comments section! This woman has the nerve to blame these machines for her stupid errors. This reminds me of the guy who got a brand new lg washer and dryer back in 2007. He complained that water wouldn't come out, and then got a second one. He then proceeded to spin the dial really fast and complained that start and power were the only buttons that worked. How stupid! He should've waited for the machine to sense the load. First of all, he should've moved the dial slowly. They're high-tech machines. I have zero issues with mine.