OUT WITH THE QUEEN AND IN WITH THE ELITE

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Thank you to all

Thanks to all who have commented in this thread. I personally am upset over the SQ FL machine. Prior to the front load we had a SQ AWN 432 model that lasted 6 years and was still going strong when we sold it. My family told us prior to moving to the Oregon coast that utilities were sky high both power and water/sewer rates. That is the reasoning for buying the front loader. After moving here we found that to be absolutely wrong the utilities here are dirt cheap My power bill in the dead of this winter has only been 124.00 (.05cents Kw hour) and the water is only 50.00 dollars a month and sewer is only 39.00 a month. The utilities in Idaho were much much higher.

I was told when purchasing the Kenmore Elites that no matter what brand our family chooses we will most likely be replacing machines about every 4 years do to the overwhelming demands placed on the machines. This is the reason for the extended warranties on the machines. My mom had the LG TROMM set for 10 years and only 1 service call on the dryer.

Neptunebob there has been some contemplation of building on to the house but right now the ground here is covered in 2-3 inches of ice so building an addition is a no go. The idea of having one gas dryer and one electric dryer wont happen as we are in a desolate area and have no access to a gas main.

Launderess nothing you have said in your posts have offended me. I very much appreciate you on this site. I get more offended when I have to go to the Laundromat and people ask me if I am doing the laundry for the Jesus Saves Mission. I tell them no I am just on a mission to get the families laundry done.
On Saturday I left 67.00 at the Laundromat.

I cannot wait for Friday to get here by then there will be an absolute wall of laundry. Sears had to order a pair from the Portland warehouse as they did not have any in stock in my local store.

Thank you once again to everyone on this website for all of your comments and ideas.

David

P.S. The Speed Queen ADE 40 is going to my sisters house as here norgetag dryer of 20 years just bit the dust.
 
I hope you like your set as well as I like mine. I bought this set because my elderly mother has a king size down comforter I used to take to the laundromat and this set will actually wash and dry it with no trouble. I have lots lot laundry with her living here. The pads for incontinence and bedding stuff everyday. This machine gets loaded up quite full and run all the time. I know the speed queen front loader would not have worked for me since I tried one at the laundromat and it pinched a small hole in the comforter because it was so stuffed full when it went into spin. I thought that a machine should be made well enough to prevent things like that from happening. Particularly one that is supposed to be so head and shoulders over the rest. I don't think speed queen is really any better or worse than any other machine. With the top loader, they are the ONLY traditional operating machine made these days. These LG made machines are perfect for my needs. I will admit that the washer will really accommodate a bigger load than the dryer can comfortably dry sometimes, but I split it up to dry sometimes. It takes so little time to dry, it is no problem. Hope you enjoy your new LG set![this post was last edited: 1/23/2017-07:09]
 
The LG's are very good machines. I used one for a couple years...and it was great. Your is even nicer and bigger so hopefully you can get good service out of it.

I have nothing good to say about SQ front loaders. I used them while living in an apartment and they were awful. Granted that was a few years ago so maybe the newer ones are better. Out of balance issues were my biggest complaint. And yes I know how to load a washer LOL.
 
More Positive than Negative

I have been reading a lot of post and there is more positive than negative about these machines. I have also read Consumer Reports on these machines and there really is very little in the way of negativity about them.

I am reading more and more about Speed Queen failing. I think you are right brucelucenta in your recent post where you said " I don't think they are really any better or worse than any other machine".

My only specific concern is the lengthy cycle times on the washer up towards a hour and a half. The Speed Queen has every cycle done in 32 minutes when using the extra rinse option.

Time will tell the ELITE'S are being delivered sometime Friday between 7 and 12:30.

David
 
Reading over this thread, I would guess the following happened.

Your washer failed initially, the trunnion? If so, I believe it was likely mis diagnosed. Some novice came to your house with no experience and ruined your machine.

I don't think these are the best washers out there, but from a reliability standpoint no one can touch the speed queen fl. I'd bet a dollar you got a bad technician vs a bad machine. I have a few that are in massage parlors and they get run 5-10 loads per day, all sheets and towels. On Saturdays they will basically run non stop (15+ loads/ day).

My brother has a fl in his factory, he washes dirty mop heads 5 loads a day for the last 4 years, and the machine was already 10 years old when I gave it to him. Not a single issue.

Likely you will have better performance with your new set, but just be prepared to replace them every 5-8 years.
 
If LG is so unlike here, I think those who make the claims need to look at the frequency of repair write ups in Consumer Reports. According to those who own and use them, the washer AND dryer they are the most reliable. I personally have had great results and washed things like stuffed animals,pillows, cushions,feather pillows,shoes,car mats,and runners.I bought two sets. One for two different Aunts back in 2012. Neither of which have ever been in need of repair. However, the Maytag dishwasher has failed twice and the Maytag French door refrige was just replaced via Whirlpool after a six month absolute nightmare with Whirlpool. They accused my Aunt of lying about her problem and the seventh visit in three months for the same problem was enough. I threatened to file a suit with the evidence and she just received a voucher to replace it with a new model. Now,she wants to replace it with an LG.
 
.
Some people have horrible luck with some brands over others. Go with what works for you.
We pretty much had to buy SQ as my mother wanted a new set, and needed the dead simple knob style interface. I wanted an FL machine. Enter SQ. We have had to replace the motor control board on the washer already after very little use, and I realized the dryer is an awfully utilitarian piece of consumer engineering. Nonetheless I would likely buy the same again...although those new Electrolux's seem might fine too.
 
Ok...

what model was this speed queen?

Did you read the warranty bond? There is a tub warranty.

If anything, make Alliance repair it and sell the pair.

I am just posting this for clarification.

Limited Warranty
Home Topload Washer, Frontload Washer, Dryer, Stacked Dryer/Dryer or Stacked Washer and Dryer
I. WHAT THIS LIMITED WARRANTY COVERS AND FOR HOW LONG.
Alliance Laundry Systems, Ripon, WI 54971 extends this limited warranty to the first single family household consumer, or by warranty transfer to a new owner,
of an Alliance Laundry Systems home topload washer, frontload washer, dryer, stacked dryer/dryer or stacked washer and dryer.
Alliance Laundry Systems will repair or replace, free of charge, any part which fails as a result of a defect in material or workmanship for the time period shown after the date
of original installation. Alliance Laundry Systems will also pay the labor charges when service is provided by an Alliance Laundry Systems Authorized Service Company.
NOTE: If the unit is operated in a multiple user setting or commercial application, the unit limited warranty is three (3) years parts and five (5) year transmission
warranty only. Labor coverage is not included in this limited warranty.*
Mechanical Timer Topload Washer Models
• Three (3) years parts and labor limited warranty on the complete washer.
• Five (5) year limited warranty on cabinet assembly against rust from the inside out. Year 4 through 5 parts only limited warranty.
• Five (5) year limited warranty on the motor. Year 4 through 5 parts only limited warranty.
• Fifteen (15) year limited warranty on the transmission assembly. Year 4 through 15 parts only limited warranty.
NOTE: For units purchased prior to September 2013, ten (10) year limited warranty on the transmission assembly. Year 4 through 10 parts only limited warranty.
• Lifetime limited warranty on the stainless steel tub and outer tub against rust or corrosion.
Mechanical Timer Stainless Steel Dryer AND Stainless Steel Frontload Washer Models
• Three (3) year limited labor warranty on the complete washer/dryer.
• Five (5) year limited parts warranty on complete dryer.
• Five (5) year limited parts warranty on complete washer.
• Lifetime limited warranty on stainless steel cabinet assembly, cylinder and bulkheads against rust or corrosion.
Mechanical Timer Painted Models Single AND Stack Dryer
• Three (3) years parts and labor limited warranty on the complete dryer.
• Five (5) year limited warranty on cabinet assembly against rust from the inside out. Year 4 through 5 parts only limited warranty.
• Lifetime limited warranty on the Commercial Steel Cylinder against rust or corrosion.
Mechanical Timer Painted Stack Washer/Dryer AND Mechanical Timer Painted Single Frontload Washer Models
• Three (3) years parts and labor limited warranty on complete washer/dryer.
• Five (5) year limited warranty on washer motor. Year 4 through 5 parts only limited warranty.
• Five (5) year limited warranty on washer cylinder bearings and seal assembly. Year 4 through 5 parts only limited warranty.
• Five (5) year limited warranty on cabinet assembly against rust from the inside out. Year 4 through 5 parts only limited warranty.
• Lifetime limited warranty on the washer stainless steel wash basket and outer tub, Commercial Steel Drying Cylinder against rust or corrosion.
Electronic Display Topload Washer Models
• Five (5) years parts and labor limited warranty on the complete washer.
• Five (5) years parts and labor on cabinet assembly against rust from the inside out.
• Fifteen (15) years limited warranty on the transmission assembly. Year 6 through 15 parts only limited warranty.
• Lifetime limited warranty on the stainless steel tub and outer tub against rust or corrosion.
Electronic Display Dryer (Painted and Stainless Steel Models)
• Five (5) years parts and labor warranty on the complete dryer.
• Five (5) years parts and labor on cabinet assembly against rust from the inside out.
• Lifetime limited warranty on stainless steel cabinet assembly, commercial steel cylinder and bulkheads against rust or corrosion. Electronic Display Frontload Washer (Painted and Stainless Steel Models)
• Five (5) years parts and labor limited warranty on the complete washer.
• Five (5) years parts and labor on cabinet assembly against rust from the inside out.
• Lifetime limited warranty on stainless steel cabinet assembly, stainless steel wash basket and outer tub against rust or corrosion.
Electronic Display Stack Washer/Dryer Models
• Five (5) years parts and labor limited warranty on the complete washer/dryer.
• Five (5) years parts and labor on cabinet assembly against rust from the inside out.
• Lifetime limited warranty on commercial steel cylinder, bulkheads, stainless steel wash basket and outer tub against rust or corrosion.
Pedestal Bases
• Five (5) years limited warranty on base assembly against rust from the inside out. Parts only limited warranty entire five (5) years.
NOTE: For products that are not registered within the first year after shipment, warranty coverage will begin 30 days after
shipment for North American shipments.
II. WHAT THIS LIMITED WARRANTY DOES NOT COVER.
Alliance Laundry Systems will not provide a replacement for any part which fails for reasons other than defective material or workmanship.
Alliance Laundry Systems is not responsible for failure as a result of abuse, misuse, improper installation, transportation damage and chemical damage that results in rusting
or corroding components.
Alliance Laundry Systems is not responsible for clothing or machine damage caused by foreign objects placed in unit.
Alliance Laundry Systems is not responsible for damage resulting from worn or cracked washer hoses.
Alliance Laundry Systems is not responsible for any consequential damage resulting from any malfunction.
Alliance Laundry Systems is not responsible for labor charges that result from a service call where a unit is found to function as designed.
Alliance Laundry Systems is not responsible for extra labor charges and extended travel expenses due to customers installing units in areas beyond the selling dealer’s normal
service area. Remote Service is considered in excess of 50 miles from selling dealer. (100 miles round trip)
Alliance Laundry Systems shall not be responsible for, and rejects liability for any part failure if such failure is due to an act of God, natural disaster, vandalism, intentional
infliction of damage or dereliction.
Alliance Laundry Systems shall not be responsible for freight or transportation costs of any part covered under the terms of the product warranty.
Alliance Laundry Systems is not responsible and reserves the right to void any product warranty for damage to any electrical component (i.e. inverter drives and output
boards) in washers connected to a fluctuating power supply (i.e. stand-by generators with uncontrolled output) or damage caused by line voltage exceeding factory
recommended specifications.
III. HOW TO OBTAIN REPLACEMENT PARTS UNDER THIS LIMITED WARRANTY.
Parts which fail within the limited warranty period must be ordered from your local Authorized Alliance Laundry Systems Parts source. Be prepared to provide proof of
purchase, model and serial number.
IV. PRODUCT REGISTRATION.
New owners of Alliance Laundry Systems equipment are encouraged to register their appliance to insure proper limited warranty coverage. Register online at
http://www.speedqueen.com/support/register-my-speed-queen.aspx or contact your dealer to register your appliance. All information will be kept confidential and will not be
distributed to other parties. For Huebsch Canada customers, use http://home.huebsch.com/prod-reg/ to register your product. For Canadian customers, use
http://home.huebsch.com/prod-reg/ to register your product.
V. WHERE LIMITED WARRANTY IS APPLICABLE.
Limited Warranty is applicable to units purchased and operated in the Continental USA, Alaska, Hawaii and Canada. *Frontload Washer or Stacked Washer/Dryer installed in
On Premises Laundry (OPL) applications are under one-year (12 months) parts only warranty for entire product. Examples of OPL installations include, but are not limited to,
prisons, animal hospitals, detention centers, military bases, salons, hotels and fitness centers.
 
lengthy cycles

You are correct about lengthy cycles in comparison to 32 minutes. The average cycle is over an hour and even longer depending on how many rinses you have. It does do a splendid job though and drying time is short with the fast spin. However, unless they have changed the way the dryer works since I bought mine, it does not reverse tumble on the bulky/bedding cycle. If that is an issue, you might want to clarify it with Sears before they are delivered. [this post was last edited: 1/24/2017-04:09]
 
Bruce, what the heck are you doing up so late?

Everyone I know who has an LG laundry pair is very happy with them. It will be interesting to see how long the machine will withstand extremely heavy use. On the upside, the increased capacity of the LG will allow the original poster to do fewer loads per day.
 
Hi frig!
smiley-laughing.gif
 
Elite's maiden voyages

These machines are GREAT!!! What appeared to be a fifteen load day is turning into a 9 or 10 load day. There is absolutely zero vibration thru out the house when the washer is in spin cycles and they are absolutely quiet. I am still tinkering with all of the cycles to see which will be my daily cycles.

I went outside to see how well the dryer vent was working and it is just billowing out steam and the loads are drying extremely fast about 34 minutes.

Overall very happy with this purchase.
 
I am glad you are as pleased with your set as I am with mine! My LG made set is the very best washer and dryer I have ever owned.
 

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