Retooled Speed Queen Website: New Models On Parade

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Finally SQ is offering dryers with moisture sensors. I would be very tempted to get one once my GE Profile dryer gives up the ghost. Has anyone noticed that on the top loaders, the strokes per minute has been lowered from 68 to 60? And the other thing they were saying was a full washtub of water. I saw the pic that they had and yep it was a full tub of water, but water consumption was just 24 gallons. The other pic I noticed was that the water no longer comes into the washer like a waterfall. Its now a wide jet that shoots across the washbasket. Anything is better than the waterfall, especially during the joke of a spray rinse that they use in my SQ washer.
The front loaders have a Meile-esque look about them as far as control panels oh hell even the whole machine. I love the wash vanes in the drum with the curves...now lets see how they rate from CU...which by the way I take the info that they spew with a grain of salt lately.

nmassman44-2014122111210801024_1.jpg
 
I am in LOVE with the black consoled front loader washer they have on the website. I clicked on the Build Your Own link and it was in there. It looks very stylish. Also I read that the spin speed on the front loaders has gone up to 1200 has opposed to 1000 rpms! If they came to australia in that colour and I could justify the cost I would have one in a heartbeat!
 
Mike-- I'm willing to bet the farm agitation hasn't been slowed from 68 to 60 strokes/minute. It states 68 spm in the Washability section of the top-loaders' main page. Can't imagine why agitation speed would be changed. I think 60 is a typo/misprint on the Features page.

There is an error on the Specifications page for the front-load model, as well. It says bleach and fabric softener dispensers are n/a, which is wrong. The manual clearly states there are four compartments in the dispenser drawer: Main detergent, prewash detergent, bleach, and fabric softener.

Did anyone else catch other errors?[this post was last edited: 12/22/2014-01:57]
 
I hope to one day move into a house that has a laundry room wide enough for two washers and one dryer, because I would have that Speed Queen TL in a heart beat. The control panel looks gorgeous. It would be cool to pair it next to the Bravos so I could have the option of washing with a full tub if I needed it.
 
Every FL washer I've owned or paid attention to has had the door hinge on the left.  SQ hinges it on the right, and I don't see anything that says it can be reversed.  This would be problematic in my laundry room.
 
I was thinking the same thing on the typos, one area they say its 68 strokes, another on the models its 60 strokes. I would love to get the front loader with the back controls...but I cant justify spending a good chunk of change when there is no water heater. Also has anyone noticed the "cool" water temp...do they do that by monitoring the water temp using ATC or is it a guess? I like the improvements they have done especially with the dryers...the moisture sensor is a huge improvement in my opinion. I am not one for themostatic control since it tends to overdry. I see that with my Frigidaire built dryer that if I use low temp I get really great results with most washloads except jeans. Put it on regular temp and everything is overdried. Friends of ours have a SQ washer and dryer and yes the dryer is fast but my gawd the temps on regular are a tad much. And they use the timed cycle since the auto cycle seems to work sometimes and other times not.
 
I noticed the "cool" water temp setting as well, I wonder how they accomplish that?  Thermo-controlled or timed warm-cold switching.  Very interesting.  

 

I like the new F/L design and the controls are much more flexible but to join in the chorus, I would really think twice before buying a high-end washer that didn't offer a heated cycle option.  Certainly, there are millions of users out there have never had, nor would ever miss a heater option, but once you've had it you wouldn't want to give it up.
 
Guess it is in

The cards for the MAH4000's to take a look at the last seat on the bus with Rosa.  No we won't put them to the curb, but these new SQ's are on my list now.  PSST and I can afford them at once!  YAY.

 

 
 
I just tried to call Speed Queen and get some of the issues answered. They do not take email. So I guess I get to send them snail mail. They recommended that I try a local distributor, but their distributors cannot answer questions on why Speed Queen's website is inaccurate. This is not the kind of responsive service I've been reading about for years...
 
Certainly, there are millions of users out there have never had, nor would ever miss a heater option, but once you've had it you wouldn't want to give it up.

 

Are you listening Speed Queen?  Or are you too arrogant to understand and realize those of us who REALLY understand, appreciate, and know hot to properly use a front loader's true superior cleaning and gentleness.  Domestic laundry approach is different than coin-op/commercial laundry approaches.  As I've said before, our European bretheren have known this for decades just what excellent cleaning results are with gradual heating to extra hot water temps or properly maintained specific water temps and fabric care. 
 
Ben-- I was wondering when the Patronus Absolutus was going to check in on this thread! Looks like SQ is going to swing for the fences with their new residential line.

Gansky and Bob: Couldn't agree more about the internal water heater. Never had one 'til 2010; now can't imagine having a front-loading washer without one.
 
Speed Queen no email policy

Do they not realize that the generation that refused to use email is 65 and up? Is that their target demographic for the new machine??? If they just want their distributors to take the time to answer the emails, they can always arrange for that by how they work the website internally. But having no email is to me completely unacceptable. Further, refusing to take delivery about problems with their website and their warranty does not speak well for their business practices.
 
not that it would be a big deal......but how about a stainless drum for the dryer?

those baffles in the washer are unique, but don't look like they go wall to wall in the drum....

and surprised the new baffles from the FL washer aren't also used in the dryer....

those side opening doors of the washer, as Ralph mentioned, are going to be problematic for some people.....that's one thing I liked about Westinghouse talltumbler, no matter what side, the door for the washer dropped down, also prefer a drop down door on the dryer as well....
 
HEATERS

Our Duet had a heater and our current Affinity has a heater, but the only cycle that involves the heater on either of those machines is the "sanitary" one, which takes over two hours.  For that reason, I don't use it very much.  We've had our Affinity for six years and I can probably count on both hands the number of times I've opted for a "sanitary" wash.

 

Are there other FL machines that employ the heater on more everyday laundering type cycles?  I'm leaning toward being able to live without an on-board heater considering how seldom I take advantage of one currently, but for the price I'd be paying for a SQ FL, I think it should have one anyway.

 

And yes, they should have a "contact us" on their web site that allows for e-mailing their consumer relations department.  It's simple:  If you're on line pushing your product, you should be offering viewers a way to contact you on line as well.

 

Having said that, I'm willing to forgive a company that's dedicated to keeping an effective old-school laundering technology alive through its top loading machines, and is equally dedicated to producing a FL machine with a 25-year lifespan.   That's where their priorities should be.   I'll bet the Alliance back offices are a delightfully low-tech, and as a result, low stress place to work.
 

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