And this, right here, is why I rarely come to this site anymore, and is possibly the reason there are so few good members who still offer logic and intelligence. Now it's become a gathering of old crotchety "Queens" that are grouchy because we can't (nor should we) use 50 gallons a cycle to wash a load of clothes or dishes. You can't scroll your mouse wheel twice before coming across some blanket statement about "millennials" and the younger generation knowing -nothing- about appliances and only caring about their nose in a phone.
On that note, as a 25 year old "millennial", I'll be the first to denounce anything made by Samsung because of their shoddy workmanship and poor designs, and I'll be the first to tell you that myself and many of my fellow "Gen Y Snowflakes" don't really care that our machines beep or boop or connect to our phones, and that we care that they perform properly and we care to take the time to practice good loading and use habits. How many of us grew up with Gen X parents who "just didn't have the time", and as was the case for myself, if I didn't take it upon myself growing up to take over the laundry and dishes, etc., I had to live with clothes that were faded, dyed a weird color, or smelled like mildew because my parents DIDN'T care whether the machine worked properly, or if the clothes were separated properly, water temp/level was correctly selected, and so on. Also, as a 25 year old "millennial", you'll find by taking a stroll through past threads that I've dusted the floor with a particular few here that decided to dismiss my knowledge because of my age, only to discover that you had absolutely NO idea of what you were actually talking about.
Anyway, back to gansky1's original post, I find it absolutely hilarious and fitting that Samsung would use DISH service techs. It plays along with their theme of cutting corners and taking the cheap way out. Let's see how long before this turns into another exploding washer/exploding phone battery debacle because some poor tech had no idea what he was doing because he instead insisted on trying to sell a satellite subscription to meet his quota.