Speed Queen 2-Speed Top Load Washer Won't Complete Cycles

[Finnish_Fox]

Hello everyone,

First time poster.

I live at my parent's second home and they recently installed a new Speed Queen 2-Speed top loading washing machine. Unfortunately, I do not know the model but here is the link to the same instruction manual it came with: http://www.speedqueen.com/tech_pdf/Production/202147en.pdf

In any case, I am having an issue where the washer will not complete the full cycle.

On the regular cycle with extra rinse selected, for example, I will start my load between "Heavy" and "Normal". I will leave the house (i.e. work) for 4-5 hours and find that the extra rinse cycle has not run. On occasion, I've come back to find the washer stopped with a tub full of water, mid-rinse cycle somewhere.

Out of the 20 loads I've done, perhaps 4-5 have completed the cycle all the way.

Any ideas?

http://www.speedqueen.com/tech_pdf/Production/202147en.pdf

 

[mrb627]

YIKES!

For me, the first mistake is starting the washer and then leaving the house.  I just cannot bring myself to do something like that. 

 

Sounds like you may be having a timer issue.  Best to place a service call and have the machine checked out by a professional. 

 

Malcolm

 

[mrb627]

More Information

By the way, when you discover your SQ washer in a stalled state, what actions do you take to complete the cycle? 

 

<ol>
<li>Raise and lower the lid?</li>
<li>Push the timer knob in and pull it back out?</li>
<li>Reset the machine to an earlier portion in the cycle?</li>
<li>Toggle the Extra Rinse Rocker switch?</li>
</ol>
It may help us to diagnose this problem easier.

 

Malcolm

 

[Finnish_Fox]

Well, I raise and lower the lid, nothing happens. If I push in the knob, nothing happens if I pull it out unless I advance it one click in the cycle. It typically completes after that.

 

[mrb627]

Dead Spot

Well it certainly sounds like you have a bad contact in the timer.  I would contact Speed Queen for a service call.  Explain all the details of the problem and how you get past it and they will more than likely have a replacement timer available when they arrive for your appointment.

 

Good Luck.

 

Malcolm

 

[gmmcnair]

I agree with mbr627...

Over the years, I've had that happen with two machines, a Kenmore and a Maytag. If you explain what's happening, they will probably arrive with new timer in hand.

The Speed Queens are really nice machines; I bet you will love it after the repair!