just a few thoughts.....
if this is a FLer...that means theres a possibility that two sets could stack in the place of traditional setups...that would allow two washers and dryers....
and all the more reason, even if space it tight...to go with a portable washer, something like an Avanti or MagicChef version, small enough to hide in a closet, yet can still wash a 12lb load, may not be the best for the amount you are washing, but better than nothing, it would get you through....look at the cost you have spent at the Laundromat, this would have paid for itself by now....and you always have a backup, or a machine for smaller quick loads....
surprised too that the servicer doesn't offer a loaner machine while unit is being serviced.......I must have lucked out, had my Neptune dryer serviced by a place I didn't buy the machine from, and they lent me another dryer to use until they got mine fixed...note: it was out of warranty and they still did this....