Defense need only ask AW.org
User Error. I can't imagine it will be too hard to prove.
I'm familiar with lots of front loading washers of all brands and almost never see mold and odor problems. "Heroic measures" love that! I don't know anyone who does, just simple common sense. Hot water cycles now and then, door open when not in use and occasional wipe down. Appliances have almost never been completely self-cleaning, from the washer lid openings and dispensers to oven door frames on self-cleaning ovens, they've all needed at least a little attention from the owner to stay clean.
You're right about the settlement amounts, I had a Whirlpool water heater that was the subject of a lawsuit a few years back and WP mailed out new burner parts to everyone who'd bought one these models. Mine had no issues until nearly the end of the warranty. When the new parts didn't solve the auto-extinguish-pilot problem, I called WP and they had me take the unit back to Lowes and gave me a whole new water heater. This seemed extraordinary for an appliance that had only a few weeks left on the five year warranty, but I didn't argue, just took my new heater home. I seriously doubt that will be the case with the washers.
User Error. I can't imagine it will be too hard to prove.
I'm familiar with lots of front loading washers of all brands and almost never see mold and odor problems. "Heroic measures" love that! I don't know anyone who does, just simple common sense. Hot water cycles now and then, door open when not in use and occasional wipe down. Appliances have almost never been completely self-cleaning, from the washer lid openings and dispensers to oven door frames on self-cleaning ovens, they've all needed at least a little attention from the owner to stay clean.
You're right about the settlement amounts, I had a Whirlpool water heater that was the subject of a lawsuit a few years back and WP mailed out new burner parts to everyone who'd bought one these models. Mine had no issues until nearly the end of the warranty. When the new parts didn't solve the auto-extinguish-pilot problem, I called WP and they had me take the unit back to Lowes and gave me a whole new water heater. This seemed extraordinary for an appliance that had only a few weeks left on the five year warranty, but I didn't argue, just took my new heater home. I seriously doubt that will be the case with the washers.