The Dredded Rumble

[ariston4life]

Hi Everyone
So my two year old Bosch WAY2879GB has started making a rumbeling sound indictive of the Bearings being on the way out... but im confused, while i can hear the rumole while its spinning and if i turn the drum by hand there is no play in the drum? Is it definatly the Bearings beginning to fail or could it be the Motor?

Anyones help appriciated, i refuse to belive that the bearings in a two year old 600 euro washing machine are failing

 

[yogitunes]

bearing failure may not always show a result of 'play' in the drum....

one way to know if its bearings or the motor, is to take off the belt, and run the unit, is the sound still there?....

 

[whirlykenmore78]

AS Yogi said:

Take off the belt and run the motor.  If you still hear the noise the motor bearings are bad not the drum bearings.  The absence of noise with no belt could indicate belt failure as well as they can make some God awful noises as they go out.

Also does the drum in your machine "Freewheel" like it should or do you feel much resistance and hear grinding sounds when you turn the drum?

WK78

 

[ariston4life]

There is a very slight resistance and rumbling which indicates (to me) the begining of the bearings failing...just the drum having no play confused me as any other machine with bearing failer ive been in contact with has had play in the drum

Il take the belt off tomorrow after work and see what happenes...

 

[washerman250]

Mine does that mine has play and it rumbles slightly in the spin it stays like that for ages it's nothing to worry about

 

[ariston4life]

Bearings are defiantly on the way out, two weeks after posing this the Bosch is three times louder than it was and is starting "wobble" a lot more.

its going at the end of the month as it really isn't going to last much longer, thinking of replacing it with this,
HOTPOINT - RPD10657JX, had bad experiences with both Futura and Aqualits models before but thought id give them another chance, they seem a lot better than previous models, whats everyone's opinion on them?

 

[aquarius1984]

Why are you dismissing a 2 year old expensive wahsing machine without first having Bosch out to it, and reminding them of the sale of goods act etc etc?

It is within your rights to have the machine repaired free of charge as it has not served the purpose for the price paid. This is the responsibility of the shop you bought it from and Bosch themselves.

 

[ariston4life]

Honestly, because of all the machines we've ever had, doing the same amount of washing they've all lasted longer and never had bearing failure, if the bearings can fail after only two years, i see no point repairing it only to have to do the same again another two years down the line.

we had a Haier Machine costing 250 euro last longer than the Bosch and even the Haier didn't have bearing failure before we replaced it.

 

[dascot]

I'm with Rob here - why not get it checked out by an actual engineer rather than dismissing it on what you think is wrong. This sort of throwaway mentality leads to a lot of waste creation unnecessarily, and will cost you a lot of money.

Even if you get it checked and Bosch / the store offer you a partial refund or replacement, you'll have something out of it. Where's the harm in that?

On the other hand, if you want to waste your money and not use the consumer rights available in the ROI, well that's up to and go right ahead. Don't expect much sympathy for you choosing to spend that if you don't even give Bosch a chance to look at it.

I don't mean that sound harsh, but this sort of attitude of "it might be broken, I'll chuck it and buy something else" utterly bemuses me.

 

[aquarius1984]

Not only that Dascot but I dont think that Ariston understands how bearings fail given how he thinks new sets will only last 2 years at a time.

Bearings fail due to the rubber seal over the bearings failing. This is entirely dependant on the rubber being good quality and fitted well. Bosch on the whole dont seem to suffer bearing problems nearly half as much as the brand we wishes to replace it with so Im not sure what the issue is here?

I suspect its not the case of him wasting his own money rather his parents, I wonder if they realise their rights as purchasers and consumers but then again many dont.

The Bosch is well worthy of an engineer visit as a case of nothing to lose and everything to gain. 600 Euro's down the drain? I cannot believe how some people think thats acceptable to write off without some battle.

Especially when the Bosch is a very flexible, well performing machine.

 

[aeg03]

Perhaps ariston4life should seek some advice, but if the guy wants to get a new washing machine then I don't get the big deal with that either.

He only wants some advice, not a lecture. The machine has served its purpose and its after 2 YEARS that the machine has failed, not 6 months. If the manufacturer provides a 5 or 10 year warranty then you speak to them about it and seek help but if the product is no longer under warranty then you may have a battle trying to get a free repair as they are not under any obligation to repair it free of charge, but if you are prepared for it then I suggest you go for it. You may like to get some advice from Citizens Information.

If not, then enjoy your new machine ariston4life, whichever you decide to purchase.

 

[dascot]

Rob - I agree entirely

AEG03 - we can see it's two years, but that is still well below the lifetime you'd expect from a 600 Euro washer. Remember as well that this machine has not been looked at by an engineer - there is only a suspicion that bearings are faulty and it could be something else entirely.

I can't speak for others in this thread, but I was offering some alternate advice to "go and buy a new machine", however if the only question is "should I buy a Hotpoint?" then my view would be no, you shouldn't. There's better and more reliable choices out there than that.

 

[ariston4life]

OK, i know machines well enough (and being fixing them long enough) to know when the bearings are gone i also know how they fail, in the original post i suspected it may be the bearings because of the slight rumble with the drum, since then even at 800 rpm it sounds like a jet is landing on the house and there is a ridiculous amount of play in the drum.

I know my consumer rights, i work in retail, the machine is out of its 2 Year Parts & Labour warranty that it came with, i have absolutely no case against Bosch or the store that sold it to me, regardless of its value, once the warranty has expired, i have nothing to argue with, and i am not prepared to waste 160 euro for Bosch to come out and verify that the bearings are indeed gone and charge me the price of a new machine to fix it anyway, im also not prepared to fight them on it knowing full well while its out of guarantee nothing will come of it.

Im 26 years old im not a child, yet judging by some of the responses some of you seem to think i am, also my parents haven't had to buy a washing machine since i was 17, every washing machine we've had since then ive paid every cent for, its not a case of me just wanting a new machine, i love the Bosch, but im not going to waste money on a repair that will probably last another two years.