I have a Chefman, capable of toasting four slices of bread, that I got from my late-brother-in-law... In addition to my two-slice Cuisinart that we got for our wedding... (And I like to keep that because it still works & doesn't take up as much space, as I find myself swapping each appliance, from time to time...)
I have no idea how to remove the crumb tray--the owner's book makes it seem easy as you press on something, in which case I think it's the nameplate that gives me the impression that it's spring-loaded and will make the crumb tray underneath pop out, but that doesn't seem to work... Doing that, theoretically, it will still not release...
Without my brother-in-law to help us, (even though he had just bought that toaster & it looked like it had been just taken out of the box, and seems to have not ever used before that first cleaning), I'm left to just shake the crumbs out through the slots...
-- Dave
[this post was last edited: 4/2/2017-03:32]