I have used them for a Bank........
Just never online before. Frankly, and I do mean frankly, they really blow!! In this part of the country, they are in every Fred Meyer store, most of them at least.and then on every other street corner. I used them when I lived in Utah, and well, lets just say that they are just like any big bank that you will encounter,but worse, everyone else banks there as well. Long lines, long waits on hold, even to talk to the automated system, which I always thought was strange. They are by far the largest Savings bank in the nation, although, for this part of the world based in Seattle, they lack badly in the problem resolution department. My problem was simply this, they handed my checks out to someone else, though the drive thru, and they used them! Taking care of the problem, well, that became almost a part time job for a while.in the meantime, I had to open another local bank account in Utah, where I was living at the time, I still have that account, .I would tell everyone that I can, go to a Credit Union, or a small bank.I would not deal with Washingon Mutual for anything! They truely suck, and if I could not see them to resolve an issue, it would be a pain. You may get lucky and not have a problem, and maybe they have changed in ten years, although, some how I really doubt it.......it has just gotten bigger because they have gotten bigger.my two cents.......