Ha, that's what I thought, too. They'll say it normal now and once the warranty is over.. I have a problem. Well, the repair guy is coming back once more to change the dispenser assy, as I told him that the softener dispenser fills with some water during wash and/or rinse fills, which causes early dispensing of the softener. It's not a lot of water but *just* enough to start the syphoning before the final rinse. Maybe one to two tablespoons but still...
I'll try to make him take of the belt as I talked to other people about his and they said dry belts can be (are?) a problem with these machines. As for warranty: it's still cover until the 20th of May next year.