What machine should I buy now?

[lavamat_jon]

David, eagerly looking forward to Monday! Feel free to ask anything you want to know... if you want to email me I can give you instructions to get into the service menu which lets you access some goodies .

Jon

 

[2drumsallergy]

Miele Service Menu

Hi Jon,
Yes that would be great. I will e-mail you later today.

Thank you.

David

 

[jummmps]

Help in Need of Hotpoint AQGD 169s Instruction Manual

Howdy!

David and the rest of you i was wondering if you could help me out. I just purchased the Hotpoint AQGD169s as a display model thinking it would be no problem to find the instruction manual on-line. How wrong i was, i cant even find the model listed on the hotpoint website or on the service center website. Am i looking in the wrong places or is there something i dont know...PLEASE HELP, i am desperate to get going with my washing.

 

[2drumsallergy]

Aqualtis User Guide AQXX169PM

Hello Jummmps,
Welcome to Automaticwasher.org.
Congratulations on yur new Aqualtis you will be delighted with it I'm sure of that.
I checked the Hotpoint Image Bank site and they don't seem to have your user guide listed so here is a link to the AQXX169PM which is identical to your machine except your model is 8.0Kg capacity, is silver and has a drum light. Just submit 8.0Kg and 4.0Kg where 7.5Kg and 3.5Kg is listed.

I hope this is helps.

David

http://imagebank.indesitcompany.co....f/Hotpoint/Laundry/AQXXD169PM_19505644201.pdf

 

[2drumsallergy]

Aqualtis Quick Start Guide AQXX169PM

Hello Jummmps,
Here is the link to the Quick Start Guide. Save a copy of each to your Computer reference.

David

http://imagebank.indesitcompany.co....9505640600-QuickGuideLCD7p5kgHot_point_EN.pdf

 

[2drumsallergy]

Miele W3985WPS

Hi Folks,
Well it has finally arrived!
I will start a new thread with some pictures shortly.

David

 

[destroyer]

Hi David,

Just an update about my machine, I had no sucsess with the engineer today (he refused to accept that the jetsystem was not working as it was showing no fault codes, until I told him to run a wash cycle). He pressed some buttons to get the diagnostic codes up but wouldn't tell me how to do it when I asked him ;-). They are coming to fix it properly tomorrow as they didnt have the part with them.

Hopefully i'll get an engineer who knows what he is on about!

Hope your enjoying the Miele

 

[robm]

Hi there David

Good luck with the new Miele. I've had my Premier Novo for 8 years and it's no different from the day I bought it. I hope you are as happy with yours as I am with mine.

Rob

 

[2drumsallergy]

Thanks Folks

Hi Dave,
I hope you are sorted now? I think it's terrible the way some engineers will not listen to owners, most people get to know the normal operation of their washers and know when something is not right. Did the engineer tell you how to get into the diagnostic mode? If not I will try to find out the procedure for you. I personally don't know how the machines main board could detect a failed recirculation pump unless it had burned out; I have never seen one burned out they tend to wear over time and eventually seize or jam.
Oh yes thanks I'm delighted with the Miele.

Hi Rob,
I could not be happier with the Miele, it's so smooth and silent even during the 1800RPM spin. It's great to have Stainless Steel paddles which are part of the drum, I mean how much would it cost for all washers to have proper paddles? My guess would be a few Pounds per machine.

David

 

[destroyer]

Hi David, sorry for the late reply.

Still not sorted i'm afraid, phoned them up today and they said they still haven't got the part in.

The machine was/is actually smelling of burning when it is on, so I think the pump module may well have burned out, but he said no diag codes were being displayed...

If I get a different guy round to fix it when they eventually get the part, I will ask him about the difference in the rinse cycles and see if he tells me how to get the diagnostic mode up

 

[2drumsallergy]

Burning Smell

Hi Dave,
The burning smell could actually be from the pump Motor itself, if its jammed the current still flows through the Motor windings which will make it get very hot.

I hope you have better luck if you get a different engineer. I must say the service you have received so far leaves a lot to be desired, that's a long time to wait for a part.

David

 

[destroyer]

Hi David,

In the past I have always had good service from engineers, the previous time I had to call serviceforce out they were round within 3 days and the engineer was great, we got talking about the jetsystem and he said that quite a few of them have gone wrong.

I'm not sure what is going on with the parts, I would have thought they would have them in stock considering there have been quite a few reported problems about it.

The guy said not to use it incase the PCB goes (along with saying persil is an incompatible washing power) but i'm doing quickwashes at the moment as it only smells of burning when it has been on a long wash cycle, the rinse problably cools it suficciently. I only have one machine at the moment (waiting for a non-neglected dyson to come up ;-)).

 

[2drumsallergy]

JetSystem

Hi Dave,
I have changed quite a few recirculation pumps in my time, they seem to fail more frequently where sandy or gritty clothing is washed often, a builders or gardeners clothes for example.
The type of detergent you use will not cause the pump to fail, so if you like Persil go ahead and use it. They are Askoll pumps and quite reliable but they do clock up a lot more hours than your typical drain pump so they tend to fail more frequently.

I hope you get sorted soon.

David

 

[destroyer]

Hi David,

Spoke to the engineer today about the rinse levels and he said they are fixed, the only time you would get a software upgrade is if they needed to replace the module. I assume he meant that the PCB has a fixed memory on it? I assume Dyson upgrade thier machines using a new EPROM-type thing on the PCB or do they connect a device upto it?

Shame that nothing could be done about the rinse levels because if they were a bit higher I would have no problems with the machine really, it's mainly with towels that the problem shows as the initial filling water is almost all soaked up.. It's just quite a pain selecting an additional rinse programme every so often.

At least its all fixed now, new pump module, no burning smell

 

[2drumsallergy]

JetSystem

Hi Dave,
I'm glad your up and running again but it took ServiceForce long enough.
Interesting that Electrolux don't use reprogrammable boards, I am surprised but if that's the way they do things they must have a reason. I guess there are different versions of the Insight Software as my sisters machine fills on rinses until the water touches the door glass. I would have kept my Insight only for its poor rinsing, it was a brilliant machine in every other way.
Yes the Dysons upper control board (Behind the control panel) is connected to a hand held Computer which wipes the old then loads the new operating Software, it only takes a couple of minutes. As far as I am aware Dyson only updated the Software once and given they are no longer in production it's unlikely there will be any future updates.

Anyway I'm glad your Insight is fully operational again.

Take care.

David

 

[destroyer]

Hi David,

The engineer said zanussi/electrolux had planned to enable the machines to upgraded via an infra-red device connected to a computer for future wash profiles etc, but they decided to scrap the idea as it would cost too much to pay for the hardware for the engineers... They may well be able to be updated but the engineer I had out last year (to unclog the jetsystem) was confident they aren't given the equipment to do it..

I must say Dyson were obviously thinking ahead when they made the contrarotor. It is a shame that they wern't in production for longer as they may have released a newer upgrade as they researched more into wash technology etc. I suppose one good thing is when you get a Dyson engineer out, since there is basically only one machine compared to the almost hundreds of different ones serviceforce have to deal with, the Dyson engineers will know the contrarotor inside out..

I will drop you an email when I finally get a contrarotor

Dave