I understand your anger. It is very reasonable.
This is an example of having blind faith in authority. Thinking that an appliance salesperson has somehow access superior knowledge, a better education and wide reaching experience when often for them it is just a boring job to make money for their executives while for you Bajaespuma it is a life passion that comes from the heart. Few appliance sales people service what they sell. Few sales people own the store. Small local stores stood by what they sold having a reputation to protect, but major retailers essentially put them out of business.
This is also an example of exactly how and why Maytag went under. People saw giant tubs, plentiful cycles and fancy styling at a reasonable looking price and bought them without hesitation. Only to then become outraged when the house filled with smoke or water 3 years latter. Word spread, Maytag lost sales, it was over.
I remember telling them that not all Maytag appliances were bad, the genuine dependable cares were still the best out there but nobody was willing to listen. Everyone's thinking was binary, all or nothing. Either all Maytags were good or all Maytags were bad. No grey scale reasoning or anything in between. And we all know that line of thinking isn't just centered around appliances. Back then people not only had zero technical reasoning but also seemed to be afraid of what the parts looked like inside a machine. In advertising, in literature, in sales, ect there was a complete technical blackout beside Maytag's clear front DC panel. And this arrogance in people to reject any depth beyond the visible surface. 'I don't care what a center switch thing is'.
Fascinating how mass ignorance can be engineered so successfully. But people voted for the lowest cost average with the largest tub with the fewest rumors of breakdowns and the race to the bottom was in full motion.