Love the Mom and Pop and local franchises
<span style="font-size: 12pt;"><span style="-webkit-font-kerning: none; font-family: georgia, palatino;">He took the old one out, installed the new one, showed us how to use the new one and even came back for no charge to put a new shutoff valve in the basement for the new dishwasher.</span></span>
<span style="font-family: georgia, palatino;">We have a locally owned ACE hardware up the street. The more I use them the more I realize what you don't get at the big box stores. </span>
<span style="font-family: georgia, palatino;">We needed a new leaf blower. The old one (only 1 1/2 years old) wouldn't start again this year so we decided to dump it because it's already been repaired twice.</span>
<span style="font-family: georgia, palatino;">Anyway, given the virus I didn't want to go the store and hubby didn't really care what it is he just wants one that works. So I got online to figure out which one I wanted. Rang them up on the phone and bought it over the phone. I told them Joe would pick it up later in the day.</span>
<span style="font-family: georgia, palatino;">When he got there it was unpacked, put together, gassed up and ready to go. He asked if it was a demo or something and the guy said no, we do this as part of our normal service. They asked him to come in the back so they could show him the features etc. When he got home with it I got on line to register it for the warranty. I couldn't easily find it so I called them and asked where to go to register it and he said, "Don't worry about that we took care of it for you." </span>
<span style="font-family: georgia, palatino;">Plus they do any repairs on site. The one that crapped out we got at Lowe's or Homo Depot I can't remember. But when it needed service twice we had to go all the way across town to a place with limited hours. What a PIA. This ACE is less than a mile from my house.</span>
<span style="font-family: georgia, palatino;">You'll never get those extras in the Big Box store.</span>
[this post was last edited: 4/2/2020-09:59]