Yes, and look at those numbers. 1, 8, 2, 2. You don't delete all negative reviews otherwise it becomes too suspicious. Instead you create the perception of an organic platform. You delete the majority of well written negative reviews, the majority of the poorly written positive reviews, while leaving the bulk of very poorly written negative reviews balanced against a large ratio of well written positive reviews.
Such that when a person reads a site they walk away with the impression that the overwhelming majority of smart, balanced, lucid, educated people have nice things to say about the product where as the small percentage of exceptionally entitled, uneducated, unreasonable people are leaving the small majority of the negative reviews with a very, very small handful of well written negative reviews left in the mix to create the perception of a free and open platform. 'How can they be deleting reviews that are too negative then there are 5 scathing reviews out of the 250 positive review?' 'If they were deleting negative reviews like you claim there wouldn't be 5 super critical negative reviews out of the 500 positive reviews.'
There is also the fact that outsiders can add or remove reviews in just about any anything from a media platform. Anyone or any group can be bribed to write glowing positive reviews. And finally, contrary to what many people think when you hit "report" or "flag" on an internet post it typically isn't seen by a human. Instead the comment is marked by the software. If a comment is marked enough times (from being flagged) it is atomically shadowed or deleted. The people doing the flagging know that if a comment is reported enough times it will disappear.
It is not just about selling poorly performing or well performing machines, it is also about creating a perception around them. Think about how many mediocre, bland, empty, or unhealthy products and franchises have rocketed to superstardom via advertising that would not have otherwise. I don't have to explain it.
