Now THAT is what I call an informative thread! It really is fantastic to be able to follow through on something like this and to learn so much from both the technical and logistical perspectives. Many thanks to all contributors!
One of my ambitions has been to travel on the Eurostar, and I was delighted to finally have the opportunity of traveling on their service from Brussels to London last December. I booked it online about 2 months in advance, and (thanks to a tip off on another website) was surprised to find that its actually cheaper to book a return ticket than a one way journey! Ridiculous, but true. As a special treat, I decided to book business class from Brussels to london, and chose the cheapest journey in economy from london to Brussels a week later, knowing full well that I would'nt be using it.
The flight from Dublin to Brussels cost €45, the Eurostar tickets €140 (€100 business + €40 economy), and the flight from london to Dublin was €38. The journey time on the train is timetabled at 2h 20m to cover a distance of 340km, 55 km of which is under the waters of the English channel.
As for the big day itself, well it didnt exactly go according to plan. To begin with, I managed to miss the booked journey from Brussels to London, and as it was a non flexible ticket, I had to purchase new! The 'lady' at the counter wasnt too interested in my sob story, and informed me that i had no option but to pay out over €270 for the cheapest seat on the next service, until I remembered to ask for a return instead and found the price dropped by over €100!! And that was for business class on the Brussels to london part of the journey too!
I tried my best to enjoy the rest of the experience, and I have to say that I was duly impressed. Check-in and passport control took about 5 minutes, the waiting area was clean and modern, and the train arived on time. The journey itself was well worth it too. I lost count of the times the free bar service came through the cabin, the food was restaurant quality and the service was courteous and efficient. As for the train itself, it took a bit of getting used to traveling so fast yet so close to the ground, but the speed really was amazing. Unfortunately, our train managed to break down in the city of Lille in France, but the delay was only about an hour. The conductor couldnt apologise enough, and told everybody on board to contact customer service at Eurostar upon arrival in london. I didnt bother following it up until last week, and instead of the expected verbal apology for what was just a technical fault, they gave us two free tickets EACH to use on a future Eurostar journey. Now THAT is what I call customer service, and they certainly get my vote as a safe and comfortable alternative to air travel!
One of my ambitions has been to travel on the Eurostar, and I was delighted to finally have the opportunity of traveling on their service from Brussels to London last December. I booked it online about 2 months in advance, and (thanks to a tip off on another website) was surprised to find that its actually cheaper to book a return ticket than a one way journey! Ridiculous, but true. As a special treat, I decided to book business class from Brussels to london, and chose the cheapest journey in economy from london to Brussels a week later, knowing full well that I would'nt be using it.
The flight from Dublin to Brussels cost €45, the Eurostar tickets €140 (€100 business + €40 economy), and the flight from london to Dublin was €38. The journey time on the train is timetabled at 2h 20m to cover a distance of 340km, 55 km of which is under the waters of the English channel.
As for the big day itself, well it didnt exactly go according to plan. To begin with, I managed to miss the booked journey from Brussels to London, and as it was a non flexible ticket, I had to purchase new! The 'lady' at the counter wasnt too interested in my sob story, and informed me that i had no option but to pay out over €270 for the cheapest seat on the next service, until I remembered to ask for a return instead and found the price dropped by over €100!! And that was for business class on the Brussels to london part of the journey too!
I tried my best to enjoy the rest of the experience, and I have to say that I was duly impressed. Check-in and passport control took about 5 minutes, the waiting area was clean and modern, and the train arived on time. The journey itself was well worth it too. I lost count of the times the free bar service came through the cabin, the food was restaurant quality and the service was courteous and efficient. As for the train itself, it took a bit of getting used to traveling so fast yet so close to the ground, but the speed really was amazing. Unfortunately, our train managed to break down in the city of Lille in France, but the delay was only about an hour. The conductor couldnt apologise enough, and told everybody on board to contact customer service at Eurostar upon arrival in london. I didnt bother following it up until last week, and instead of the expected verbal apology for what was just a technical fault, they gave us two free tickets EACH to use on a future Eurostar journey. Now THAT is what I call customer service, and they certainly get my vote as a safe and comfortable alternative to air travel!