Miele applinaces in the US market
As long as they don't get there service act together I don't think they will ever make significant inroads into the market. While millions of Americans will buy and put up with expensive, difficult to repair and unreliable European cars to receive the benefits of great engineering and performance, the same is just not true with house hold appliances. No amount of service training will ever make Meile appliances cheaper or easier to repair or for that matter as reliable as other main stream makes.
To many of us on this site the added expense of Meile appliances is well justified and worth it, after all we are appliances nuts LOL and we should know what we are getting into. But I would NEVER recommend them to a customer that is not willing to pay large amounts for service and the headaches that getting them repaired requires.
This past week I was asked to check over all the kitchen appliances at a very expensive house in Washington DC for a very good customer. They had 5 Sub-Zero refrigeration products and Two Meile DWs all about 10 years old. The house keeper had never been happy with the DWs, she said that she had never seen such a small DW or no so hard to fit dishes into [ she said that they usually had to use both for every good sized meal clean-up ] . She said in spite of several service calls that the left one always took a 1/2 hour longer than the other and neither did as good a job as other DWs that she uses at other clients homes where she works. The owner is not willing to have Meile Factory Service again after many expensive service visits already. Bottom line two new KitchenAids are going in.
I am sure that many here on this site could get good results out these DWs, they are very cute with their tiny wash arms and little filters etc. Both have built-in water softeners and hidden controls.
As long as they don't get there service act together I don't think they will ever make significant inroads into the market. While millions of Americans will buy and put up with expensive, difficult to repair and unreliable European cars to receive the benefits of great engineering and performance, the same is just not true with house hold appliances. No amount of service training will ever make Meile appliances cheaper or easier to repair or for that matter as reliable as other main stream makes.
To many of us on this site the added expense of Meile appliances is well justified and worth it, after all we are appliances nuts LOL and we should know what we are getting into. But I would NEVER recommend them to a customer that is not willing to pay large amounts for service and the headaches that getting them repaired requires.
This past week I was asked to check over all the kitchen appliances at a very expensive house in Washington DC for a very good customer. They had 5 Sub-Zero refrigeration products and Two Meile DWs all about 10 years old. The house keeper had never been happy with the DWs, she said that she had never seen such a small DW or no so hard to fit dishes into [ she said that they usually had to use both for every good sized meal clean-up ] . She said in spite of several service calls that the left one always took a 1/2 hour longer than the other and neither did as good a job as other DWs that she uses at other clients homes where she works. The owner is not willing to have Meile Factory Service again after many expensive service visits already. Bottom line two new KitchenAids are going in.
I am sure that many here on this site could get good results out these DWs, they are very cute with their tiny wash arms and little filters etc. Both have built-in water softeners and hidden controls.
