CNET 2018 speed queen review

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Well the reviewer makes a few stupid statements like;

People don't buy Speed Queens for speed

And saying it looks like something out of the 80s or 90s

But the real point is it does NOT clean well, I was probably about the first to say that this machine could NOT work, Even my friend Eugene said it couldn't be that bad, until he actually tested it.

And as I said before, IF IT WAS THIS EASY TO MAKE A WASHER WASH CLOTHING CLEAN, ABOUT 100+ MANUFACTURERS AROUND THE WORLD SURE WASTED A LOT OF TIME AND EFFORT OVER THE LAST 100 YEARS.

Between dropping the worlds best FL washer and this new TL washer I would sell any SQ stock you have very quickly.
 
It’s interesting that many of their negative comments about the machine would have applied to the 2017 model. I wonder if the tester would have gotten much better results had they chosen a more appropriate wash cycle. Perhaps, heavy duty with a prewash cycle that at least matched up with the time the other machines got to run with the load. Not too sure I would take the WP or LG model over the 2018 SQ given the choice.
 
Cnet doesn't like anything. They also said the LG front load with turbowash was terrible at cleaning. I have one and it does great! This coming from people that say a wash plate base cabrio is a great machine SMH.
 
Funny how there's zeroing in here on the "nitpicky" comments about size and style that Cnet made.
Yet glossing over of what John also says, that "their test results show a marked deficiency in cleaning."
You may poo poo Cnets reporting, but they have years worth, and hundreds of machines worth of data on cleaning and fraying performance.
In fact, Cnet claims they checked their data more than once, because they didn't believe the results at first.
But the data doesn't lie.
The TR7 was one of their worst performing machines in 5 years.
(According to the tests)
 
Guys, do we need more than this video to believe the new SQ is the worst crap ever made?

Even the WonderWash cleans better than that!

"It can't be that bad..." you're right! It's >>>MUCH WORSE<<< than one can think!
smiley-yell.gif


 
.
The SQ promo video says the tub changes direction and forces water through the cloths.
Seems to me though that the tub, agitator, water, AND cloths are essentially moving as one unit.
Thus reversing direction of the tub and agitator, as currently designed, doesn't do enough to cause the necessary turbulence for effective washing to occur.
 
I've read through alot of cnet's reviews, almost every single top loader regular and HE, they said "does not remove stains well" even the lg front load with turbowash they said had "terrible performance" which i own one and it is a great machine. Even eugene had videos on the lg and how good it cleans. The same machine did well in consumer reports. I do not trust cnet. If you read their reviews they bash every machine.
 
Bought a new refrigerator today

I went to the same local dealer I bought all my appliances from. But after the 23 year old Whirlpool refrigerator was making alot of noise from the freezer fan, I said lets do it. While writing up the order, I saw they had 2017 Speed Queen washers on the floor. They told me they bought every one they could, about 120 and have sold all but 7 at $849. My new Frigidare is a 30" wide 18 cubic foot, basic model to fit between 2 windows, what I wanted for $499. Salesman remembered delivering my old ones that I still have. They will put the noisy Whirlpool in my mechanical room for me as a backup. What more can you ask for.
 
That's a slap in the face for Speed Queen, but perhaps it should be a wake up call. A $1,000 for a poor performer is clearly unacceptable.

I wonder if poorly performing washing machines - of all types - could be assisted just by switching to a good detergent?

Perhaps that is where the complaints are coming from... using a poor machine with a lacklustre detergent?

Test institutes etc, tend to use a 'standard' test detergent. Online review companies sometimes use a 'non-biological' detergent.
 
2016 Speed Queen TL Review

Found this review of a SQ TL model folks here seem to approve of. It didn’t fare too well either on wash performance while being rougher on clothes.

“Besides the Speed Queen being not up to, well, speed, the AWNE92SP also falls behind when it comes to stain removal”

“For example, the similarly priced Electrolux EFLS617SIW removed 27 percent more stains than this Speed Queen on its Heavy Duty cycle and 13 percent more stains on its Whites cycle. We got similar results from Kenmore, LG, Maytag, and Whirlpool front-loaders”

“They also may notice the fact the Speed Queen's aggressive wash cycles put more wear and tear on fabrics. For example, the mechanical action strips we use to test fabric wear had 36% more torn threads on the Normal cycle than the popular GE GTW680BS. On the Quick cycle, the Speed Queen tore more than three times as many threads.”

“Conclusion
There's a reason most cabbies and cops mourned the demise of the Ford Crown Victoria. It wasn't a particularly good car—it guzzled gas, rode on a decades-old design, and handled about as nimbly as a mattress. But it could take years of punishment on city roads. Drivers had grown accustomed to it, and mechanics found it easy and quick to repair.

That's kind of like the Speed Queen top-load washer. It doesn't clean as well as a more modern machine, and it's not as efficient as the best front-loaders, but that flashy new washer also won't have Speed Queen's five-year warranty or commercial design.

We can't recommend that tradeoff, which explains why this machine gets such a low score. That's because our priorities are stain removal, fabric handling, and efficiency. If your priorities are a long warranty and commercial-grade durability, however, the Speed Queen AWNE92SP113TW may be worth a look.”

http://laundry.reviewed.com/content/speed-queen-awne92sp113tw-washing-machine-review
 
It's easy for us to nit-pick

Reviews - Cnet did one on pressure cookers a few years back in which they listed the total cooking time for a chicken-broth soup as over two hours. My correspondence with the reviewing team was a comedy of errors - they weren't going to let go of that two hours come hell or high water. Ditto other measurements.

All wrong, wrong, wrong.

So, yeah, sometimes they do get it badly wrong. Here, though, no.

Speed Queen, like KA was once a really outstanding brand. Today, it's over-priced and under-performs.

By now, the people at Alliance know the score and the fact that they've chosen to BS their way through instead of admitting mistakes (which cold be fixed by software patches!!!!!) tells us everything we need to know.

Another once great brand is now just a hollow core.
 
New SQ TL Washers

No amount of software fixes will make a washer wash big loads evenly that does not have the ability to turn over a load of clothing and flex the fabrics, doing this is one of the core parts of washing clothing.

If it was as simple as reprogramming it would have been done already, SQ played with this design for over 5 years before its introduction.

This new washer is a classic case of trying to do everything in house, they should have sent out samples a few years ago before launching into full production.
 
The LG WM9000HVA, is a consumer reports top performing front load, what does cnet say? "It has poor performance" and "doesn't remove stains well" gee not according to consumer reports. Cnet is seriously a joke, if you look up their review of literally evey machine they say the same thing "does not remove stains well" of course if you use the normal eco cycle (which uses cold water) and they stated using "aham standard detergent" of course not many stains will come out genius, meanwhile the ONLY machine they deem as "very good at removing stains" which was a kenmore, i noticed a big box of tide powder sitting next to the machine. Seems to me this is just a stab at attacking speed queen, TOTALLY biased. Since they even mention eugenes video which his machine is not functioning like it should, seems pretty unfair if you aske me, i hated this machine when i first saw a video, but when i realized it was a bad machine and saw other videos of it and muddy jeans test and how good it did i realized it actually is a good machine. Id rather have this over a crappy whirlpool cabrio that cant even get the clothes wet, and not enough torque to turn a sock over.
 
I wonder if poorly performing washing machines - of all types - could be assisted just by switching to a good detergent?

 

Probably yes. I haven't done scientific tests, but I did sense that improved detergent quality seemed to help when I was stuck using a WCI Frigidaire. I get the same feeling with current WP DD, but probably not as extreme. Meanwhile, I was happy with pretty much any passable detergent with the last BD Kenmore I used, which was the best washer I've used in the last 10 years.


 

I have to assume the new Speed Queen would work better with Tide or Persil than, say, All.


 

That said, I'm not happy with the idea of any washer demanding expensive detergent for "acceptable" washing. I am considerably less happy when that washer is expensive. I can tolerate (and have tolerated) WCI Frigidaires in rentals I've had. I might even tolerate buying a WCI Frigidaire if it was dirt cheap. But spending $1,000 on a new washer that requires TOL detergent to offer acceptable washing is not acceptable.


 

 
 
It depends on the temperature of the water, agitation time etc, every machine has different fill temps and or agitation times for their normal cycle, which is not very consistent if you ask me. Put the new speed queen on warm or hot and heavy duty and the stains would come out. I recall the normal eco cycle uses cold water regardless of what temp is selected, while other brands use warmer (slightly warmer than room temp) water.
 
Doesn't surprise me one bit-

You use any Washing Machine on a "Eco" cool water wash, top or front load, for only 29 minutes and see what you get for stain removal.

Someone should write Cnet and have them rerun the test on a Warm Heavy Duty cycle (the real "Normal" cycle), and recheck the results, I can bet they'll be much better.

Jeff
 
"That said, I'm not happy with the idea of any washer demanding expensive detergent for "acceptable" washing."

Not necessarily so.

According to European consumer magazines, some of the store brands (i.e. Lidl, Aldi) - powders in particular - clean rings around most of the other brands. In other words, they match or even slightly exceed the performance of Ariel and Persil.
 
I think Alliance could

Speed Queen could, with a minor redesign have a washer at least as good as the 2017. They can keep the transmission less design with the reversing motor for agitation, and, provide a separate brake for the tub so that the agitation can be more brisk. The problem with the current design is that you can't reverse that much mass very quickly.

The spin could be accomplished with a stop between the agitator and tub that would engage when the agitation spins in only one direction, much like the Maytag Helical engagement. Of course the tub would be braked in a specific location, and agitation would be 270 degrees, so as not to interfere with the location of the stop. I think this simple modification would add a minimal amount of cost.

As others have pointed out, the overall build quality is still there and if the machine could be made with a more active agitation it would be acceptable to many.

In any case I hope that Alliance can improve the product before all of the good will built up over the years is completely gone.
 

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