CNET 2018 speed queen review

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Even though I dropped out of the whole SQ discussion a month back, I'd like to chime back in again.

Somehow SQ seems to pretty much have lost one of its key qualities: Its simple and straight forward acting as a company.

The brand changed hands (aka mother cooperation) several times during the last few decades and never seemed to have messed up as badly as it does right now.

They are mainly a pro market focused brand and people from the pro market rely on a steady company.
Their home lineup always was just a way to get some marketshare without much hazzle.
The machines were basicly the same for both markets, maybe some parts and some programming was changed, but the majority of the process of construction/development, production and performance was shared.
By all means they could have just sold the exact same machine to the commercial side as they did to their home laundry customers and nobody would have cared.

Now, they do this weired split between going for the consumer market and not giving a shit about it anymore.

They develop a new toploader specifically for the home marekt. R&D is expensive! Their new machine is ENTIRELY different from their commercial counterpart, thus probably requiring a lot of change to their production lineup (even if it is simpeler and cheaper to build, changing the line still is expensive).

But what they produce has none of the benefits they were known for with all the drawbacks they were known for and some more.

They trade in their honesty (which was a big plus) for a product they really can't be proud of.

Then they might even pull their last true-to-philosophy product from the consumer market without any replacement, even though that product still is avaible on the commercial market.

So they invested a lot of money to shoot themselfes out of the marekt. Why?

They should have reworked their FL a little (heater, recirculation but some cheaper parts) and started marekting that towards the home user as a still premium option but more in the ballpark people commonly would spend on high end appliances (between 1000-1300$).

They should have put their own twist on a HE TL. Or even just used a mode shifter in their current design.
I mean, a seperated tub and agitator is a tested and proofen design for direct drive machines.
A joined tub/agitator design has been done and it failed for the same reasons. At least that design was more resource efficent!
If they designed a HE TL to their standards of durability and programming, they could have swept the market.

Seriously.
Imagine a WP Cabrio or VMV TL.
Imagine it with a metal tub and heavy duty suspension.
Imagine a mode shifter with heavy duty parts in it.
Imagine their durable controls with their warrantys on it.
Imagine the normal cycle like the old non-eco cycle (quick filling and sensing, 15min rough agitation, drain/spin, repeat for rinse), or better even, like a hybrid of F&P and Whirlpool and their current design (the sensing works like it does now on their machines, while sensing, it recirculates water and detergent over the clothes and it uses a wash system simmilar to Whirlpools commercial-like home machines).
Get that produced for 999$ and you have a money maker for both the industrial and the home side of buisness.

They have a WiFi connectivity system for their commercial application. Take that, modify and implement on home appliances.
Now you even can advertise the whole smart-home-nonsense.

They always bragged about their incredible engeneers. Where were they during the creation of that?
 
This is the problem with these corporate change-overs. The new management often has no real clue about the products of the new company.

You have a whole bunch of credentialed people who are given a directive from the new upper management, without often knowing anything about the company and its products. Their role is to increase efficiencies, streamline processes and save money at all costs - even if that means dumbing down their services or products.

This is the problem these days - we have so many highly-qualified people with credentials coming out of their arses, who are great at crunching numbers and writing reports, but who are completely clueless in every other way that requires them to apply their theory in practical ways.

I've worked in that kind of environment and it never comes to anything good in the end. All it does is tear apart a perfectly good business into separate parts, but it does not result in better efficiency outcomes or greater customer satisfaction. Not to mention the toxic work environment that management creates to keep their employees second-guessing if they will still have a job tomorrow.
 
Not related to washers-but instead--Guitars--Gibson.They have filed for bankruptcy -exactly as described in Repunzels post.I don't play-but this is kinda sad--Most think of Gibson as what used to be the largest guitar maker.Their instruments are built in the US-many are fearing the production could be moved to China,Korea,and other places.
 
How far the rot has gone at Alliance

Can be seen in the way they treated their dealers, erased customer reviews and pretend to this day that everybody else is wrong, wrong, thrice wrong.

Nothing will get fixed.

They'll leave this market.

Given what they've become: Good riddance to bad rubbish.

Oh, and time to start stocking up on parts for the good SQ machines of what is now yesteryear. They ain't a-commin' back.
 
I wouldn't buy either. Both are an absolute waste of money. A Fisher and Paykel top loader is a far superior choice in both cases. Alliance have stuffed up big time with this unimaginative and tired design. Eugene's evaluations are on the money and the evidence speaks for itself. I've been using Speed Queen top loaders for thirty years now. If this is what Alliance want to foist on consumers they can bugger off, for all I care. Let the engineers and managers, who are responsible for this rubbish, keep it. I bet they won't put this trash in their own homes.
 
Reply #66

Keith, really are you that poorly informed about how this MT washer operates ?

This washer is in the pre-soak period of a long cycle, the machine WILL speed up and turn over this load and wash it very well, if you want to make a point without embarrassing yourself you should compare apples to apples and not a soak period to a wash agitation period.

John L.
 
Thanks John, for clearing that up.
My parents have a 765 MT TL.
They follow all the cycle and loading guides.
Everything comes out clean. Much cleaner than the old LA511 Maytag it replaced.

That video was less than 2min of a very long, heavy cycle. It was in active soak.
Like you said, the cycles have moments of very long, aggressive agitation arcs, that DO turn over the clothes.

My parents have washed everything in it so far.
Rags, towels, all their clothes, even comforters.
And with the right soil/temp/soap combinations, everything comes out clean.

Do you know what the real secret is in what they do?
They set it, load it, and WALK AWAY until the chime rings.
 
Lord Kenmore, being either a washer enthusiast or a control freak, regularly checks the washer to ensure all is well. During wash, does it appear that there is enough detergent? Does it appear that everything is turning over properly? Is everything under water? (The first two times are probably not necessary--one learns from experience what works. The last item, however, was all too necessary with some loads during that horrible time when Lord Kenmore's manor was equipped with a WCI Frigidaire.) Lord Kenmore also goes back to check the deep rinse to ensure all is well, and to make that important decision of whether to authorize a second rinse.
 
So you compare an hour and 20 min soak cycle to a 29 min normal eco cycle and deem the speed queen as junk, what was that about comparing apples now? Biased much.
 
I know a couple of people that have a TR7 and TR5, they said it cleans great, they love it.
 
A soak phase is supposed to be after some agitation to circulate detergent, NOT just after a fill. This is clearly the begining of the cycle. You can tell the clothes have not even been circulated, maybe YOU are the one that is poorly informed. Did you even read the owners comment about how poorly the machine performs not matter what cycle? Probably not.
 
Keith,

Your opinions don't line up with virtually the entire, well respected group of high-end appliance repair and sales people.

Nor do they harmonize with every single independent testing organization.

Nor do they agree with actual users.

Why do you suppose that is?

 Or, to put it more succinctly - while it is certainly true that John (combo52) is nearly as cranky and irritable as I am, he is also one of the three most brilliant and informed people on this website. His diagnosis of the Speed Queen/Maytag problems has always been exactly right. If he says your full of hooey, you're full of hooey.

Come clean. Cleaner than your company's machines now wash - you're a plant and you're doing as bad a job of it changing reality as your machines now do washing clothes clean.

[this post was last edited: 5/3/2018-23:24]
 
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